Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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Expensive but it works
What do you like best about the product?
Pricing is upfront and you know exactly how much you are going to have to pay for what you get. Other modular software systems are broken up into many different pieces that all have their own pricing and then also licensing is complex as well and you really have no idea how much you are going to have to spend until you start putting it all together.
What do you dislike about the product?
Integration with other systems like SAP/Great Plains is extra and not built into Arena, while QMS, Project management and Training are all built into Arena. Many customers, us included, don't use it for those purposes. It would be nice to have a cheaper version that does not include any extra stuff so companies can only pay for what they are using.
What problems is the product solving and how is that benefiting you?
Document Change Control
Arena PLM tool is the way-to-go!
What do you like best about the product?
Arena PLM & QMS is a very user-friendly tool for work & it makes working & collaborating with engineers from different parts of the world efficient.
What do you dislike about the product?
Sometimes due to heavy traffic, the servers of Arena PLM tool take a longer time than usual to load the data & files. This becomes frustrating at times.
What problems is the product solving and how is that benefiting you?
Arena is helping me and my team to collaborate from remote locations to work on engineering projects, where the data is easy to extract as well as it is secure.
A comprehensive platform for getting updated documents and SOP's for various departments.
What do you like best about the product?
As of now, i would say its easy to use. I havent done much expoloring but i would continue to share feedback on the platform requirements so that the developers can work towards it
What do you dislike about the product?
Have come acrross many instances whereby a shared document doesnt really come under the Action/Assignment inbox. We need some training with respect to navigating through the features.
What problems is the product solving and how is that benefiting you?
By briding the gap between communication as we find almost all our documents in place
Ability to make it your own
What do you like best about the product?
The scalability and flexibility. Arena QMS allows users to develop Quality solutions that best meet user needs. It also allows varying licenses and policies to ensure the best controls around the QMS.
What do you dislike about the product?
Tickets submitted to Arena support often receive responses that are vague and unhelpful. Additionally, the formating between worlds is sometimes inconsistent.
What problems is the product solving and how is that benefiting you?
Document control to the necessary regulations, ability for document review and approval, methods for onboarding, training, and monitoring. Migration from paper forms to electronic.
Arena is a whole new experience, which requires a lot of learning, but it's a good challenge!
What do you like best about the product?
Arena PLM is a high-speed system compared to (previous) Windchill. The mutual connection (linking) of documents and processes enables reviewed and fast work. It provides a large selection of different options for document processing.
What do you dislike about the product?
Arena PLM offers a large selection of different options for document processing, and it is precisely this large selection that is quite confusing for first-time users. The notification system is overemphasized and unclear.
What problems is the product solving and how is that benefiting you?
Speed of document processing, accuracy and connection of documents and PLM system. My productivity is a better, because the transparency of data processing is greater.
Arena PLM & QMS Review
What do you like best about the product?
As a system administrator one the things I like best about Arena is the support we receive from both our success coach and our account manager. They have great avaialblity answer questions about the account and technical questions.
We like how the system allows for linkages between different activities in the software.
We like how the system allows for linkages between different activities in the software.
What do you dislike about the product?
There isn't much I dislike about Arena. We use analytics and wish there were ways to join the different worlds for reporting purposes
What problems is the product solving and how is that benefiting you?
Allows for document control and training management of SOPs for remote staff. Seamlessly blend quality activities with configurable workflows to match our various procedures.
Arena Adoption
What do you like best about the product?
The interface is straightforward and allows quick access to information.
The default workflow with ECR/ ECO is just amazing.
We
The default workflow with ECR/ ECO is just amazing.
We
What do you dislike about the product?
We cannot copy data easily between workspaces.
Managing rights in a workspace is hard when you want to deal with different products and include partners.
Managing rights in a workspace is hard when you want to deal with different products and include partners.
What problems is the product solving and how is that benefiting you?
We can manage Change Process linked to our CAD system (onshape). We can now have all the traceability between a change and related items.
Director, QA/RA
What do you like best about the product?
I like that your entire QMS can be connected (linked) together so finding documents and records are simple and efficient. The electronic signatures for various procedures are convenient when working with multiple locations.
What do you dislike about the product?
The only downside is the cost of the subscriptions. It is more expensive than standard out-of-the-box PLM and QMS software, but I have not seen many with the functionalities provided in Arena.
What problems is the product solving and how is that benefiting you?
The Arena solution is fantastic for companies collaborating with other groups within the same facility or between multiple facilities. Efficiency in completing QMS tasks has increased, and the automated processes within Arena have helped maintain compliance. Keeping the process flowing when outside the facility is an important benefit for busy schedules.
PLM & QMS Superstar!
What do you like best about the product?
The ability to have our product qualification data, phase gate, compliance, build documentation, and so much more in one location with the ability to share what I need to with my internal and external customers
What do you dislike about the product?
I wish it was a little more consistent across worlds. For instance, have the ability to use RTF on requests and changes like in the requirements world, not limit the number of characters in the summary for requests and changes or maybe make them both larger.
What problems is the product solving and how is that benefiting you?
When I first started working for Vivint, we did not have a PLM system so, it was a lifesaver to get everything out of Excel and file manager and into a PLM system, with REAL revision control.
The QMS module is another good addition! We are able to use for our phase gate / engineering validation process. Having the capability to associate the quality module item to a request and change has been a huge benefit to the company.
The QMS module is another good addition! We are able to use for our phase gate / engineering validation process. Having the capability to associate the quality module item to a request and change has been a huge benefit to the company.
ARENA PLM, A win-win partnership!
What do you like best about the product?
The most appreciated feature to us is that ARENA PLM is cloud based and permits real-time exchanges throughout our products lifecycles which increases productivity, time to market and quality of all our products and services.
What do you dislike about the product?
Truly, I can not think of anything to dislike presently, ARENA is being more and more procative.
What problems is the product solving and how is that benefiting you?
Getting all of our supply base and partners coordinated and working as one team.
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