Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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effective PLM system
What do you like best about the product?
clear and legible organization tools. Easy for anyone to learn, as long as they understand the functions
What do you dislike about the product?
inability to go back sometimes, slow processing at times
What problems is the product solving and how is that benefiting you?
Easier product implementation, and revisions to existing assemblies
Recommendations to others considering the product:
Suggestions built in for certain commands
Good Experience. Simple easy usage.
What do you like best about the product?
The amount of data and parts accessible with multiple levels of check points. The custom search functions and parameters are useful tools when searching for specific "traits" of parts.
What do you dislike about the product?
The interface 1st and second the loading times. The first can be addressed with UX designers and Graphic designers to make the program more user friendly and look better in general. The loading times are terrible having to click drop downs to see files that then need to reload a page with a 30s -1min delay. Thumbnails on drops downs would be useful.
What problems is the product solving and how is that benefiting you?
Inventory management and organizationof in house stock for multiple levels of the company.
Recommendations to others considering the product:
none
Arena is BOM and part management simplified
What do you like best about the product?
I have used a few PLM software, and find Arena to be very friendly to use. BOM management, ECOS, file management are all very easy to use and easy to set up in a way that best meets your specific needs.
What do you dislike about the product?
Sometimes, it can be a little slow. And some features of adjusting BOMs can be clunky. But once you are used to the proper order of operations, it is very straightforward.
What problems is the product solving and how is that benefiting you?
Product revision management. We used to always have a poor way of keeping track of updated parts etc. and would end up making mistakes and losing the history of why something was updated. With proper ECO management in Arena, it is easy to keep track.
Recommendations to others considering the product:
It is a very effective tool for maintaining BOMs, parts, ECOS. It has a very wide scope of possibilities and allows you to adapt it to your needs.
Overall, well-built system that meets all of our industry's needs
What do you like best about the product?
Especially with the update, the slick new design makes the usage experience much more satisfying. Arena has a lots of efficiency tricks. I can add multiple items to a BOM at the same time, or add an item to multiple BOMs at the same time. By sending communications directly from Arena, I can point the administrator directly to a change request with a direct link.
What do you dislike about the product?
The file editions and item editions are a bit confusing to distinguish. I personally do not use file editions to track updates to items, so it's unnecessary for me to input edition numbers every time I make an intermittent update to an item. Furthermore, I can't track the past file editions to a single revision of an item. There is also no good way to track multiple submissions of a change request. I have no context on whether something has been updated between the last withdrawal and the new submission of a request if the user doesn't put any comments in the summary or personally communicates the change. The submission is also not tied to automatic routing, and evaluations have to be manually requested.
What problems is the product solving and how is that benefiting you?
Arena helps us meet FDA design controls easily and keep us accounted for to have an updated, official record of everything rather than having uncontrolled updates to files.
Recommendations to others considering the product:
Ask for help, the support is always there. Stick with the software through the learning curve, and don't stop learning because there are always new tricks and features you might not have known before.
Mostly User Friendly
What do you like best about the product?
What's most helpful about Arena is the ability to search easily, through many categories, for documents. The filters allow for narrow searches allowing me to find what I need quickly. Additionally, the workflows for making changes, creating items, and quality tasks are fairly simply once trained.
What do you dislike about the product?
What is least helpful is about Arena is often the disorganization it sometimes allows. I would Ike if certain aspects of the program were more strict in a sense of only allowing specific inputs and outputs, and requiring connection to all affected aspects of the item. This would streamline things like the BOM or changes to documents referencing other documents. It would also make searching easier if you know there are more specific rules.
What problems is the product solving and how is that benefiting you?
Arena allows specific employees of the company to only see the necessary aspects of the program, which reduces confusion. Additionally, the fairly simple user interface makes changes go more smoothly, which I believe is helping.
Arena for a Systems Engineer
What do you like best about the product?
Arena PLM is great for doc control and easy tracking of rev histroy
What do you dislike about the product?
This may be nit-picky but I don't like that I can't search for items if i'm currently in a different world like changes or parts.
What problems is the product solving and how is that benefiting you?
One of the many benefits is the Reference BOM - change to a referenced document no longer requires update of multiple other documents referencing it
Difficult to find files
What do you like best about the product?
You can save location of files you need on the dashboard
What do you dislike about the product?
Within a project/item it takes long/there is no quick access to the source files
What problems is the product solving and how is that benefiting you?
We are able to update docs easier
Highly versatile and comprehensive solution
What do you like best about the product?
- Arena can be tailored to meet most of our requirements.
- Very helpful support team
- Very helpful support team
What do you dislike about the product?
- Steep learning curve
- Intensive resources required for initial configuration and training
- User account administration is outdated and tedious. It must be done manually for each user and cannot be set in bulk.
- Intensive resources required for initial configuration and training
- User account administration is outdated and tedious. It must be done manually for each user and cannot be set in bulk.
What problems is the product solving and how is that benefiting you?
Linking quality issues, corrective actions and BOM items has improved our overall quality process.
User friendly
What do you like best about the product?
Whatever information I need from Arena, I can retrieve very easily
What do you dislike about the product?
Sometimes Action to export does not work
What problems is the product solving and how is that benefiting you?
My function is only to retrieve the files and send to whoever i want to send, so no problems so far
Recommendations to others considering the product:
Ease of use, user ready, easy to download files and save on desktop or in your computer to share or for your own review
Good experience using Arena!
What do you like best about the product?
I am able to get all the information I need for PCBA'S and components. Easy access to Arena from work and from home.
What do you dislike about the product?
It takes some time to download files and drawings.
What problems is the product solving and how is that benefiting you?
It made my work easier.
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