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Arena PLM + QMS for AWS GovCloud

Arena, a PTC business

Reviews from AWS customer

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External reviews

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External reviews are not included in the AWS star rating for the product.


    Electrical/Electronic Manufacturing

Excellent dashboard for Product life cycle management

  • November 04, 2019
  • Review provided by G2

What do you like best about the product?
Best way for document management and track on all the documents under one roof. Also provides easy access of taking approvals. Undoubtedly the best product life cycle management tool. Allows to easily connect to the required vendor or concerned person as the changes and authors are clearly defined.
What do you dislike about the product?
a little lengthy process of approving and updating. It takes ages to get approval (good quality comes with a cost). Also the process of Document change order shall be reduced by reducing the number of steps and providing a pre-defined list that can be used while getting the approval. It is a little difficult to link it with the third party tools.
What problems is the product solving and how is that benefiting you?
It provides authority and is a good management tool.Easy to track changes and control and update supplier and document. Also it provides easy access to reports with better visualization. The most important problem which this tool helps in solving is the need to have the process in place, where the future employee can have all the related information. This basically acts as an knowledge transfer tool.
Recommendations to others considering the product:
It is the best Management tool with easy control of supplier, vendors and provide good support for document management. It provides easy access to reports. It is the best management tool i have used in my lifetime and would recommend companies to use it for better product life cycle management.


    Jahan Zaib A.

Moving from old Excel based BOM to Arena Cloud BOM

  • November 04, 2019
  • Review provided by G2

What do you like best about the product?
One of the best things is that it has automatic revision control which is detailed and keeps a history of relevant changes. Also the fact that it can accept attachments, we can control our firmware for many electrical components in a streamlined manner.
What do you dislike about the product?
One of the downsides is that it is cloud based so by nature when we do not have access to it if we are in an area without network access. Beside that, there doesn't seem to be a good Solidworks add-in that would help automatically generate part numbers and names. It would be extremely helpful if Arena could also act as a vault for storing solidworks or step files for version keeping.
What problems is the product solving and how is that benefiting you?
Main problems we are solving is version control and release of information to our CMs. Previously using Excel with multiple people editing the BOM, it made it extremely difficult to work and ensure which changes were being made by who. But now we can ensure through Arena exactly who has changed what and when we release the BOM, we know for sure which versions the CM are using for which parts.
Recommendations to others considering the product:
If you are currently using Google Sheets or Excel, and if you have over 50 parts, definitely look into Arena, especially if you are working with CMs. This would save you a ton of headache and emails going back and forth.


    Guillermo V.

Arena PLM Gives Control and Visiblity to an International Organization

  • November 02, 2019
  • Review provided by G2

What do you like best about the product?
The features in Arena that allow communication and approvals from key stakeholders are what ensure that we make intelligent product changes.
What do you dislike about the product?
The Arena Dashboard is clunky and sort of un-intuitive, there is always a lot showing and not much information on what is required of the user.
What problems is the product solving and how is that benefiting you?
Arena allows our team to be agile with controlled changes to our product as we mature the design. It gives the international organization a tool to collaborate and feedback impacts to design and manufacturing.


    Renewables & Environment

Very thorough and detailed, can be time consuming

  • November 02, 2019
  • Review provided by G2

What do you like best about the product?
BOM management, change management and approval processes
What do you dislike about the product?
Lots and lots of clicks to navigate where I need, more shortcuts would help
What problems is the product solving and how is that benefiting you?
Change management has been centralized and focused


    Civil Engineering

Arena for Document Management System

  • November 02, 2019
  • Review provided by G2

What do you like best about the product?
Bill of Material, Easy to use and good for document management
What do you dislike about the product?
Requires frequent help and training on making better use of tool
What problems is the product solving and how is that benefiting you?
Easy to manage any engineering release


    Electrical/Electronic Manufacturing

Good Tool for Document and Bill of Material Management

  • November 02, 2019
  • Review provided by G2

What do you like best about the product?
Document Management and Tracking Engineering Change Request
Approval Methodology
What do you dislike about the product?
Difficult to get up to speed and needs frequent help from peers
What problems is the product solving and how is that benefiting you?
Doc Management
Bill of Material
Change Request
Version Control


    Electrical/Electronic Manufacturing

Keeps things organized and up to date

  • November 02, 2019
  • Review provided by G2

What do you like best about the product?
Having up to date information that is shared across the company. Drawing, sourcing and other information, plus all the prevision revision documents. Before we switched to Arena, it was wild west of part numbers and revisions. And BOM was just excel on computer that was always out of date. My most favorite item is the image import function of the part number. Right after I search of the part number I can see what it is.
What do you dislike about the product?
There are so many tabs and sometimes it infuriates me. Why do I have to click on tabs, rather than just scroll down on the main page. All important information should be on main page not hidden under handful of tabs. Another thing that infuriates me, is the search function. Why do I have to select core attributes when searing for name or description every single time I do not know the part number. It should be on by default or non existent.
What problems is the product solving and how is that benefiting you?
Document control is the most important feature that Arena gives me. I like the new (to me) feature to upload different file formats, instead of bundle all files into zip. I also like the dashboard, it is nice to keep frequently visited part numbers on the welcome screen, especially when starting a new projects.
Recommendations to others considering the product:
Arena is pretty good and flexible to use and set up. I used only one more system like this and this is way better and easier to use.


    Ben P.

Solid PLM System

  • November 02, 2019
  • Review provided by G2

What do you like best about the product?
Arena is a solid and user friendly PLM system. It's easy to pick up quickly for new comers but also has a variety of tools for power users to automate BOM management. I really enjoy the ability to import and export BOM and ECO data for manipulation and analysis in spreadsheet tool. ECO tools are great as well and make it very easy to control changes and updates to parts.

Good training tools as well. Allows our manufacturing team to keep up to date with changing work instructions and training plans, and allows the management team to verify training.

User interface is very solid and simply enough. I've also used the admin tools in a previous role which were more than adequate.
What do you dislike about the product?
Quality management tools leave something to be desired. Not as configurable and customizable as I would hope. Hard to nail down the perfect process flow. Hard to down select responsible parties at different steps without spamming a whole group. Would like to see more flow customization and information gathering configuration

Also sometimes difficult to customize different customer/vendor access levels and restrict information. We have to use work arounds to keep our customers from seeing a variety of part sourcing information.
What problems is the product solving and how is that benefiting you?
Easy to manage a huge variety of projects and part number schemes. We work with many customers and have 1000's of top level assemblies. Arena makes it easy to pull all this together.
Recommendations to others considering the product:
Solid system. Definitely worth upgrading if you're using anything spreadsheet based.


    Renewables & Environment

UI Update makes experience much better

  • November 01, 2019
  • Review provided by G2

What do you like best about the product?
I like having one space to hold all of our documentation. I can find all the company documents in one place and not worry about people holding separate versions.
What do you dislike about the product?
- Obsolete items shouldn't show up in regular searches
- There is no dynamic forms capability
- Word docs don't get loaded as PDF's
- Comments and communication on changes are challenging to find.
What problems is the product solving and how is that benefiting you?
Maintaining consistent documentation across multiple international sites.


    Christian H.

Very useful and thorough.

  • November 01, 2019
  • Review provided by G2

What do you like best about the product?
When it comes to creating a solid database of part numbers and categories, it is unmatched. I love being able to import from a csv file at any time.
What do you dislike about the product?
Web based interface. Would prefer to have a native app companion as well so that it is faster.
What problems is the product solving and how is that benefiting you?
Design revisions, changes, and lifecycle flow.
Recommendations to others considering the product:
Stick with it, it makes sense so long as you take your time to learn the details and idiosyncrasies.