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Arena PLM + QMS for AWS GovCloud

Arena, a PTC business

Reviews from AWS customer

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    Design

Fantstic

  • April 13, 2017
  • Review provided by G2

What do you like best about the product?
Ease of finding all of the materials for each of our products and status updates.
What do you dislike about the product?
Initial learning curve was a little tough, but got better with practice.
What problems is the product solving and how is that benefiting you?
Use it for customer service technical questions and working with the engineering team on new solutions


    Medical Devices

Promising, needs work

  • January 11, 2017
  • Review provided by G2

What do you like best about the product?
- Cloud based system is easily accessible via internet and VPN
- Real-time discussion with colleagues without having to host meetings
- Removal of some extraneous steps we were doing per our previous procedure
- Customization and integration
- Responsive customer support
- Ability to use sandbox environment
What do you dislike about the product?
- User interface could be improved
- Overall structure could be more intuitive
- Though I understand the intent is to be a customizable solution for different companies across the board and can be used in different ways, I wish it provided more guidance as to what is the "industry standard"
What problems is the product solving and how is that benefiting you?
Moving from a manual (paper) system to Arena has improved our overall implementation time for document control. We also have slowly streamlined our document approval process by conducting discussions via Arena instead of creating additional, unnecessary meetings.

We have implemented document control only, but expect to add more modules later.
Recommendations to others considering the product:
One hangup in our use is that we had some manual processes for document review that we were using before, and we decided to re-create those when we implemented Arena. These decisions have hindered our improvements by remaining as cumbersome as they had been when done manually.

I'd recommend to streamline your process first before attempting to re-create the same process within Arena system.


    Telecommunications

Arena PLM is a complete, quick, simple, easy system

  • June 23, 2016
  • Review provided by G2

What do you like best about the product?
A comfortable complete safe platform, Product information for overall related pepole , Connecting our company guys over the world , NPI Factory, CM Factory , it is close-loop to control BOM informtion, Engineering change, Cost, Qulaity .
What do you dislike about the product?
Strenghen automative push system for Seamless connection with email, active check when renewing, changing or others.
What problems is the product solving and how is that benefiting you?
The complexities of todays products, business processes, and global environments are more challenging than ever before. Creating new products demand focus. PLM provides a view into the complete lifecycle. It is convenient for us to work.
Recommendations to others considering the product:
Strenghen automative push system for Seamless connection with email, active check when renewing, changing or others.


    Greg M.

Excellent tool for industry startups as well as established companies

  • June 22, 2016
  • Review provided by G2

What do you like best about the product?
1. Ease of implementation
2. Database access and availability
3. Flexibility to fit the needs of industry startups as well as established companies
4. Quick response from customer service on feedback issues.
What do you dislike about the product?
1. Auto numbering feature during import process would greatly reduce implementation process.
2. User interface during import function could be improved to define the details of an import problem better.
What problems is the product solving and how is that benefiting you?
Helping startup companies have a centralized database for all documents that are required to manufacture the product and allowing their suppliers to access the correct documents at the same time. This eliminates email trails; did we give them the right version?


    John A.

Arena Global Administrator

  • June 22, 2016
  • Review provided by G2

What do you like best about the product?
The ability to store ALL product documentation in a single location.
The ability to interact with our SAP ERP system, not natively, but can be done with in-house IT talent.
The ability to present one source of data to our vendors.
Improved collaboration between team members locally and overseas.
Excellent Serch Engine upgrades.
The addition of Number specific attributes has been very helpful.
Customer Support is readily available.
What do you dislike about the product?
I would still like to have calculated attributes, i.e. LxWxH filed to be used for carton cubes.
What problems is the product solving and how is that benefiting you?
Eliminated double entry of BOM's - one in a PLM system and another in an ERP system. Huge time savings.
Elimination of "email based" file communication to vendors.
Excellent version control of files.
Recommendations to others considering the product:
Arena is an excellent tool for managing BOM data, Product data, Quality data and being able to find things related to a particular model number quickly. We have replaced excel BOM's with Arena BOM's and the change has been fantastic. We no longer email drawings back and forth - we insist vendors use Arena. I can recommend Arena as the best solution I know of for presenting controlled data to vendors to endure products are manufactured according to our design intent. I also love the fact that I can see who has viewed files and when they were viewed. very helpful!


    Manuel L.

Good product for distrubuted teams

  • June 16, 2016
  • Review provided by G2

What do you like best about the product?
Altium integration
SaaS architecture for distributed teams
What do you dislike about the product?
Altium integration is tricky to set up and requires lots of training for users
What problems is the product solving and how is that benefiting you?
Sharing of BOM between distributed team members
Keep documentation up-to-date


    Consumer Electronics

Supply chain Mechanical Program Manager

  • June 12, 2016
  • Review provided by G2

What do you like best about the product?
the cost should be lower & easy to use .
What do you dislike about the product?
I need to download the updated Cost BOM in Excel files , then I need to updated or edit it . found the excel files not the updated version show (97--2003 worksheet . xls), I need waste time to save as .xlsx .
What problems is the product solving and how is that benefiting you?
Via the Arena notice E-mail , we can know the internal agreement quickly , then we can take action quickly .


    Medical Devices

Workflow and screens are equivalent to manual document control systems. Easy to use

  • June 10, 2016
  • Review provided by G2

What do you like best about the product?
ECO flow
What do you dislike about the product?
Search function
What problems is the product solving and how is that benefiting you?
Workflow for Quality


    Semiconductors

Arena Customer from 2002

  • June 10, 2016
  • Review provided by G2

What do you like best about the product?
Easy to use and user friendly. It could be used as a system cross the company. It is particularly suitable for small to medium size companies.
What do you dislike about the product?
It is difficult to integrate with other system, like Windchill and Oracle. We have made some efforts to make our process more automatic. It seems it will take more effort.
What problems is the product solving and how is that benefiting you?
It is our PLM system. It helps a lot of our document control.
Recommendations to others considering the product:
Arena is a user friendly PLM system. It is very easy to implement. It is also very easy for a new user to learn. Arena could be a company's centralized PLM system. ECO module is much better than other system.


    Beneva W.

Arena PLM Product Review

  • June 08, 2016
  • Review provided by G2

What do you like best about the product?
Arena is flexible, easy to use, have the features our company needs for our Material Master/BOMs/ECO process, provides prompt and effective customer support, and cost-effective. I especially like the data import feature as it saves time and eliminates data entry errors (by removing the need for data entry).
What do you dislike about the product?
Once ECO is submitted for approvals, we are unable to make changes to the ECO without starting the approval process all over again.
What problems is the product solving and how is that benefiting you?
We need an effective and efficient tool for managing our product configuration and change control process at various product lifecycle stages. Arena PLM delivers this to us.
Recommendations to others considering the product:
Arena PLM is flexible, easy to use, has features needed for efficient material master/BOMs/AVL/ECO process, enables prompt communication of product data to suppliers, provides effective customer support, and cost-effective.