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Arena PLM + QMS for AWS GovCloud

Arena, a PTC business

Reviews from AWS customer

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External reviews

402 reviews
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External reviews are not included in the AWS star rating for the product.


    Vijay P.

A review for Arena PLM and QMS

  • September 06, 2024
  • Review provided by G2

What do you like best about the product?
I has easily searchable Documents
Ease of access of any details for part#
Ease of lifecycle manangement of parts and files
Access to suppliers for ordering
What do you dislike about the product?
Can become a more complete system by integrating availability & Lifecycle informaiton of BOM parts, Support for Requirement management and traceabilty, Itegration with ECAD/MCAD tools to manage BOMs & changes without manual entry would help. Though some integration is availble, it comes at high cost and is not much controllable.
Also work flow & inventory management can be added to work as a complete ERP system
What problems is the product solving and how is that benefiting you?
We are managing our QMS trainings, QMS templates and file versions in Arena for the medical projects. Arena helps us with maintaining these items in a structured format and managing approvals for these files. We are also managing the electronics BOM in this tool


    David P.

Could be good, but unfortunatly is just so bad

  • September 04, 2024
  • Review provided by G2

What do you like best about the product?
it COULD be extremely helpful, however the interface, lack of any usefull tools, and refusal of the Arena team to improve the product makes it just painfull to use.
What do you dislike about the product?
Search function is the worst ever invented by man
No way to sort, filter, organize anything
Integration is bad
Exports are bad
Imports are terrible
finding items is simply difficult and time consuming
What problems is the product solving and how is that benefiting you?
I guess it does give us a place to store a bunch of into... that is neato.

But unfortunatly it comes with a very poor interface, terrible search/sort/filtering tools, so finding, using, comparing the data in the system, is orders of magnitude more difficult that it could/should be. (AKA get ready to do everythign in Excel, that Arena should do natively).


    Medical Devices

The solution is powerful, easy to use, has transformed how we manage design and quality processes.

  • August 28, 2024
  • Review provided by G2

What do you like best about the product?
What I like most about Arena PLM & QMS is its comprehensive approach. The platform allows us to efficiently manage the entire product lifecycle and quality, from conception to production. The visibility it provides into project status, its ability to manage changes, and its seamless integration with other systems have been a game-changer for us.
Its ability to enhance team collaboration is unmatched, making it easier to innovate and launch high-quality products to the market.
What do you dislike about the product?
While it is an excellent tool, I would like to see more customization options in certain reports and dashboards. Additionally, the initial learning curve can be a bit steep for new users, although the available support and training help to overcome this quickly.
What problems is the product solving and how is that benefiting you?
Its ability to centralize collaboration among our teams allows us to respond quickly to any need for change and ensure that our products not only meet regulations but are also of the highest quality. Thanks to Arena PLM & QMS, we have improved efficiency, reduced development time, and ensured that every product we manufacture is market-ready and, most importantly, safe for patients.


    Lawrence C.

Its easy to use

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the intuitive user interface of Arena PLM & QMS, which makes navigating the system straightforward, even for new users. The ease of implementation is another strong point; the process was well-structured and allowed for a smooth transition. The platform's robust feature set covers all the essential aspects of product lifecycle management and quality management, ensuring that all our processes are well-integrated and streamlined. Additionally, the customer support team is responsive and knowledgeable, providing timely assistance whenever needed. Overall, the frequent updates and continuous improvements also show that Arena is committed to staying ahead in the industry.
What do you dislike about the product?
One area for improvement is the integration with some external tools, which can be a bit cumbersome at times. While Arena offers a broad range of features, it can feel overwhelming, especially for users who only need to access a few specific functionalities regularly. Although the customer support is helpful, there are moments when resolving complex issues takes longer than expected. Lastly, the frequency of use can be a challenge, as the extensive features require consistent engagement to fully leverage the system's capabilities, which may not always align with the team's workload.
What problems is the product solving and how is that benefiting you?
Arena PLM & QMS addresses several critical challenges, such as the need for streamlined and efficient management of work instructions, ECOs, and deviations. By centralizing these processes, it reduces the risk of errors and miscommunication, ensuring that all team members are working with the most current information. This integration leads to better collaboration and faster decision-making. Additionally, the platform's robust BOM management capabilities allow for precise tracking of parts and materials, which significantly improves accuracy and reduces the time spent on manual updates. Overall, Arena PLM & QMS enhances productivity and ensures compliance, ultimately contributing to smoother project execution.


    Brandon H.

Solid product and simple to use

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
How easy it is to use compared to other change order systems
What do you dislike about the product?
I wish it was slightly more obvious where I am navigating in the system
What problems is the product solving and how is that benefiting you?
Allows us to create change orders easily


    Paolo S.

Interns Review of Arena Software

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
The accesibility of all data, fast downloads and easy UI.
What do you dislike about the product?
Sometimes UI doesnt load or is buggy. Little instructions,
What problems is the product solving and how is that benefiting you?
Its solving an ease of accesibility to resources used in a day to day basis.


    Harry L.

Easy to use PLM system

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
In general it's a very organized and integrated way to work in the organization.
What do you dislike about the product?
The interface could be more modern and easy to use, search feature needs to be improved further.
What problems is the product solving and how is that benefiting you?
Traceability mainly


    Medical Devices

Robust and easy to use

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Satisfactorily integrates information from different areas. It is intuitive and easy to use, with a very good search engine. Excellent help and support system.
What do you dislike about the product?
Not very flexible in certain things and lack customization options.
What problems is the product solving and how is that benefiting you?
Solves the problem of storing information and transferring it between relevant people and departments.


    Jason F.

Friendly Emvironmment

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Implementation, the Frequency of Use is really high in my job and I have not had big issues so far, I really like the number of features and the Ease of use.
What do you dislike about the product?
I do not have complaints about the Arena by itself, I think the only issue we have is the integration with our ERP, but i think is more related to the way the system was integrated.
What problems is the product solving and how is that benefiting you?
Change control


    Medical Devices

easy implementation

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
I like the easy navigation and also the way you can leave your folders for later work.
What do you dislike about the product?
At the moment, the experience is satisfactory.
What problems is the product solving and how is that benefiting you?
I don't have any problem at the moment.