Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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Everything in One Place; Annoying to Access
What do you like best about the product?
I like that everything (records, documents, procedures, etc) are all in one place and easily updated. Previously, we were using a paper records and a company file. This feels much more organized. It was a bit of a learning curve at first, but it was integrated well into our quality system.
What do you dislike about the product?
I spend most of my time trying to access documents- especially procedures while working. I find it kind of annoying and time consuming to just pull up a procedure to reference. I have to stop, log into arena, and try my best to find what I am looking for. If I can't remember the exact WI number or title, its a guessing game.
What problems is the product solving and how is that benefiting you?
Organization and upkeep of our quality system. I am not on the quality side but the manufacturing side, but it seems pretty alright at that.
Easy to navigate solution for med device eQMS
What do you like best about the product?
Easy to tailor for specific needs and train on.
What do you dislike about the product?
Newer interface makes it easy to accidentally enter training/template mode.
What problems is the product solving and how is that benefiting you?
Our team is distributed and needed an eQMS to support the ongoing stages of our product development and commercialization.
Good resource but needs work
What do you like best about the product?
I think Arena QMS can be a game-changer for managing quality and compliance. It's easy to use and can be used for alot of things like document control, audit management, or real-time access to information. The cloud-based setup ensures everyone on the team is always on the same page, improving collaboration and efficiency.
What do you dislike about the product?
It can be a bit of a learning curve to get used to the features. The training section can be tedious as it provides the same quiz every time a new document is updated. It is also too simple at times, it could use a bit of customization. We have noticed performance lags at times as well.
What problems is the product solving and how is that benefiting you?
Arena PLM & QMS streamlines product lifecycle and quality management processes, making it easier to maintain compliance and improve efficiency, ultimately saving time.
Excellent
What do you like best about the product?
thoroughly impressed with its overall design and functionality. The site is exceptionally well-organized, making it easy to navigate through various sections. The clean and modern aesthetic is visually appealing, contributing to a pleasant user experience. The color scheme and typography choices are excellent, providing a professional and inviting look.
What do you dislike about the product?
there are several areas where the user interface could be improved to enhance the overall user experience. For instance, the navigation menu, while functional, can feel a bit cluttered at times.
What problems is the product solving and how is that benefiting you?
Document management
Fit for Use
What do you like best about the product?
The change management and BOM management are great. Change management in Arena is straight forward with great functionality.
What do you dislike about the product?
Reports. There are many attributes that I would like to run reports against but they are not available in custom reports. Not all the out of the box reports that contain these attributes are not what I need.
What problems is the product solving and how is that benefiting you?
Better integration between QMS and product
Arena Review
What do you like best about the product?
Linking multiple items together, and using the rev history.
What do you dislike about the product?
Creating bills of materials for assemblies
What problems is the product solving and how is that benefiting you?
Revision management.
Arena: A Gauntlet But Works Well When Understood Fully
What do you like best about the product?
The ease of access and organization is the best thing Arena PLM & QMS has going for it. It is increidbly easy to access and use all of the numerous features it has to offer.
What do you dislike about the product?
Oftentimes, I wish the system would be able to identify items such as part numbers vs. requests vs. tickets easier. If I accidentally type an item number when I'm in the tab for requests, it shows no results. It would be nice if it had a "did you mean this item?" identifier.
What problems is the product solving and how is that benefiting you?
Organizing paperwork and part numbers for a product production line. Keeping things in place and easily accessible to the rest of our team.
Excellent app
What do you like best about the product?
One of the most important aspects is the speed at which you obtain information and the ability to organize documents, greatly simplifying our work.
What do you dislike about the product?
One potential area for improvement is the interface, which could use a refresh. Overall, the app excels in delivering information quickly and offers robust document organization features, significantly easing our workload. While the current interface is functional, a more modern design could enhance the user experience even further.
What problems is the product solving and how is that benefiting you?
Quality
its so helpful easy to use
What do you like best about the product?
easy to use when filing NCR and MRB. and im getting us to it
What do you dislike about the product?
sometimes when pages hang up but still good to use because it saves the one that is already finish
What problems is the product solving and how is that benefiting you?
nothing
Comprehensive UI
What do you like best about the product?
I love the general UI of Arena PLM. The use of dropdown menus and tabs allow for a comprehensive navigation and overall view of the workspace. The advanced search is greatly helpful and straighforward in creating filtered searches based on various attributes (including custom ones). The saved searches, bookmarks, and layouts further customizes my experience with the UI. My customer success coach has been integral to helping me maximize the system's features.
What do you dislike about the product?
I use Arena on a daily basis, so I've had a lot of time exploring than most people in our company. Although I enjoy Arena's UI, it did take some time familiarizing myself with the workspace and navigation, but once you get the hang of it, it becomes a very powerful tool. It would be nice to have additional workspace settings that can be customizable, as well.
What problems is the product solving and how is that benefiting you?
It has been our primary system for our QMS (Document Control, Change orders, and training.) Transitioning from a paper-based system to Arena has been wonderful and rewarding. Having our documents in one database, where we can access its history in one system has been great. Managing and resolving reviews, approvals, releases, and training in a cloud-based system allows our employees to access what they need immediately and on-the-go. Our QMS process become more efficient when we spend less time worrying over paper-documents that many may not have acccess to right away.
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