Marketing Hub Enterprise
HubSpotReviews from AWS customer
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Robust pipeline management
What do you like best about the product?
We moved over from another provider to HubSpot last year. The pipeline tool and various reports have been extremely useful with helping us spot gaps in our opportunities. It was fairly easy to integrate and set up and the help chat automation is very good.
What do you dislike about the product?
There are small things like the opportunity to duplicate deals which we feel are missing.
What problems is the product solving and how is that benefiting you?
We needed to clealy see our sales pipeline but also where our gaps were and opportunities we may not have been capitalising on an Hubspot has allowed us to do that.
Using the core HS functions as a Traffic Manager
What do you like best about the product?
It's easy to use and intuitive.
Clear reporting and dashboards
Seamless integration with sales pipeline
Excellent lead tracking features
Clear reporting and dashboards
Seamless integration with sales pipeline
Excellent lead tracking features
What do you dislike about the product?
Reporting can be basic without add-ons
Workflow debugging could be clearer
Sometimes slow when loading dashboards.
Workflow debugging could be clearer
Sometimes slow when loading dashboards.
What problems is the product solving and how is that benefiting you?
It improved collaboration between sales and marketing with shared contact data
Quality CRM
What do you like best about the product?
HubSpot is very easy to use for a sales team of any size. The UI is seamless and easy to use remotely via their mobile app as well.
What do you dislike about the product?
It is difficult to know what features come with what subscription type.
What problems is the product solving and how is that benefiting you?
It helps our organization with automated touchpoints and journeys for our prospective clients
Easy to Use In General
What do you like best about the product?
HubSpot has everything in one place and is, in general, very user friendly. I like that I'm able to do everything from create emails to track SEO success to schedule social to build landing pages within a single platform. Each of these tools on their own is also fairly effective in its own right. One of the better social media schedulers I've used, and a very simple builder for landing pages and emails.
What do you dislike about the product?
Sometimes, the user friendliness of the platform leads to limitations in how I can build and customize various aspects of what I'm creating, especially in landing pages. This may be because I'm not as familiar with the tools as I could be, but I sometimes find myself frustrated with the limitations of different blocks, sections, etc.
What problems is the product solving and how is that benefiting you?
Within HubSpot, we track prospects to MQL status, which results in a sync with Salesforce. HubSpot helps us serve the right content to the right slice of our audience, leading to more MQLs and more deals.
Must have CRM - Best I've used.
What do you like best about the product?
What I like most about HubSpot Marketing Hub is how it brings everything together into one clean, intuitive workspace:
Drag-and-drop campaign builder
I can design emails, landing pages, and CTAs without wrestling with code or switching tools. It just flows.
Smart automation workflows
Setting up lead-nurturing paths is straightforward—once a visitor takes action, they’re funneled through tailored emails and follow-ups automatically.
Granular audience segmentation
I can slice my contact list by behavior, lifecycle stage, or custom properties, then send hyper-relevant content to each group.
Built-in analytics & reporting
Campaign performance, attribution, ROI—I get it all in one dashboard, so I don’t have to pull data from five different places.
Seamless integrations
Whether it’s Salesforce, Shopify, or Zoom, connecting external tools takes minutes and keeps my data synced across platforms.
All of that adds up to faster campaign launches, smarter follow-ups, and clearer insights—exactly what growing teams need.
Drag-and-drop campaign builder
I can design emails, landing pages, and CTAs without wrestling with code or switching tools. It just flows.
Smart automation workflows
Setting up lead-nurturing paths is straightforward—once a visitor takes action, they’re funneled through tailored emails and follow-ups automatically.
Granular audience segmentation
I can slice my contact list by behavior, lifecycle stage, or custom properties, then send hyper-relevant content to each group.
Built-in analytics & reporting
Campaign performance, attribution, ROI—I get it all in one dashboard, so I don’t have to pull data from five different places.
Seamless integrations
Whether it’s Salesforce, Shopify, or Zoom, connecting external tools takes minutes and keeps my data synced across platforms.
All of that adds up to faster campaign launches, smarter follow-ups, and clearer insights—exactly what growing teams need.
What do you dislike about the product?
What I find most frustrating about HubSpot Marketing Hub is that the deeper you go, the more complex it gets—and more expensive:
Steep jump in pricing
The core tools are great, but once you need advanced workflows, custom reporting, or predictive lead scoring, the cost climbs quickly—and you end up paying for add-ons you thought were included.
Workflow builder quirks
It’s powerful, but the interface can feel fiddly: branching logic buried under multiple clicks, filters that don’t always “stick,” and no easy way to bulk-edit actions once a workflow is live.
Email send limits
If you hit your monthly cap, you either pay up or wait until next cycle—no true “overflow” option, which can be a headache during high-volume campaigns.
Reporting customization gaps
The dashboards cover most bases, but if you want a highly bespoke metric or a chart that’s not on the “out-of-the-box” list, you’re stuck exporting CSVs and wrestling with spreadsheets.
Occasional performance hiccups
Pages sometimes load slowly during peak hours, and a recent update caused the landing-page editor to lag until I cleared my cache.
Support ticket turnaround
The team is knowledgeable, but complex issues can sit in “Waiting on Support” for 24–48 hours, which holds up launch timelines.
Overall, HubSpot Marketing Hub does a ton of things well—but if you’re not prepared for its hidden complexity (and the price tags that come with it), you’ll bump up against limitations sooner than you’d like.
Steep jump in pricing
The core tools are great, but once you need advanced workflows, custom reporting, or predictive lead scoring, the cost climbs quickly—and you end up paying for add-ons you thought were included.
Workflow builder quirks
It’s powerful, but the interface can feel fiddly: branching logic buried under multiple clicks, filters that don’t always “stick,” and no easy way to bulk-edit actions once a workflow is live.
Email send limits
If you hit your monthly cap, you either pay up or wait until next cycle—no true “overflow” option, which can be a headache during high-volume campaigns.
Reporting customization gaps
The dashboards cover most bases, but if you want a highly bespoke metric or a chart that’s not on the “out-of-the-box” list, you’re stuck exporting CSVs and wrestling with spreadsheets.
Occasional performance hiccups
Pages sometimes load slowly during peak hours, and a recent update caused the landing-page editor to lag until I cleared my cache.
Support ticket turnaround
The team is knowledgeable, but complex issues can sit in “Waiting on Support” for 24–48 hours, which holds up launch timelines.
Overall, HubSpot Marketing Hub does a ton of things well—but if you’re not prepared for its hidden complexity (and the price tags that come with it), you’ll bump up against limitations sooner than you’d like.
What problems is the product solving and how is that benefiting you?
I lean on HubSpot Marketing Hub for a handful of core activities that keep our pipeline full and our campaigns on track:
Email Marketing & Newsletters
Building segmented sends, A/B testing subject lines, and automating follow-up sequences so every lead gets the right message at the right time.
Landing Page & Form Creation
Spinning up conversion-optimized pages in minutes—complete with form captures that feed straight into the CRM.
Lead Nurturing Workflows
Designing drip paths that automatically progress contacts based on their behavior (downloads, page visits, email opens), so nothing slips through the cracks.
Behavioral & Contact Segmentation
Tagging and filtering based on on-site activity, email engagement, company size, or any custom property you define—enabling truly personalized outreach.
Social Media Publishing & Monitoring
Scheduling posts across channels, tracking engagement, and syncing social interactions back into each contact’s timeline.
Ad Management & Attribution
Connecting Google, Facebook, and LinkedIn ad accounts to see which campaigns, keywords, and audiences are delivering real ROI.
SEO & Content Strategy Tools
Researching topics, optimizing on-page SEO, and tracking keyword performance—so blog and website content continuously climb the search rankings.
Reporting & Analytics Dashboards
Pulling together multi-channel metrics (email, ads, landing pages) into a single view, then drilling into campaign performance without exporting data.
Integration with CRM & Sales Tools
Ensuring sales sees every marketing touch, automatically creating deals or tasks when leads hit a scoring threshold.
Using HubSpot for these purposes means fewer disparate tools, tighter data control, and the ability to iterate faster on what’s actually moving the needle.
Email Marketing & Newsletters
Building segmented sends, A/B testing subject lines, and automating follow-up sequences so every lead gets the right message at the right time.
Landing Page & Form Creation
Spinning up conversion-optimized pages in minutes—complete with form captures that feed straight into the CRM.
Lead Nurturing Workflows
Designing drip paths that automatically progress contacts based on their behavior (downloads, page visits, email opens), so nothing slips through the cracks.
Behavioral & Contact Segmentation
Tagging and filtering based on on-site activity, email engagement, company size, or any custom property you define—enabling truly personalized outreach.
Social Media Publishing & Monitoring
Scheduling posts across channels, tracking engagement, and syncing social interactions back into each contact’s timeline.
Ad Management & Attribution
Connecting Google, Facebook, and LinkedIn ad accounts to see which campaigns, keywords, and audiences are delivering real ROI.
SEO & Content Strategy Tools
Researching topics, optimizing on-page SEO, and tracking keyword performance—so blog and website content continuously climb the search rankings.
Reporting & Analytics Dashboards
Pulling together multi-channel metrics (email, ads, landing pages) into a single view, then drilling into campaign performance without exporting data.
Integration with CRM & Sales Tools
Ensuring sales sees every marketing touch, automatically creating deals or tasks when leads hit a scoring threshold.
Using HubSpot for these purposes means fewer disparate tools, tighter data control, and the ability to iterate faster on what’s actually moving the needle.
It offers a lot of thing in one places but misses the depth of other products
What do you like best about the product?
HubSpot Marketing Hub offers erything in one place
What do you dislike about the product?
Depth of featureas and UX of the platform
What problems is the product solving and how is that benefiting you?
The plattform allows to centralise all the marketing activity, which is a good thing.
Bad First Impression - Pricing Not Transparent
What do you like best about the product?
Still learning the system. Seems intuitive so far.
What do you dislike about the product?
We recently signed up for a HubSpot plan advertised at $15/mo per seat. However, just minutes after completing the initial purchase, we attempted to add more seats—only to discover that the pricing had increased.
Only then was it clarified that the $15/mo rate applies only to seats purchased in the initial transaction. This critical detail was not made clear upfront. The offer language targets new customers, which we are, so the assumption was that all seats added during onboarding would be eligible.
Worse, the interface to update seat quantities during checkout is not intuitive—you need to click a small, easily missed "Edit" button before finalizing the initial purchase. If you don’t catch that in time, you’re stuck with higher pricing on any additional licenses.
...and adding to the confusion, the pricing quote remains $15/mo even when logged in and attempting to add more seats—until you hit checkout, where the actual (higher) price appears, showing as low as. That feels deceptive.
Customer support was also disappointing. Despite reaching out, we were routed to Sales, who said they could not help, escalate, or even direct us to a support department. That was surprising for a company of HubSpot’s scale and reputation.
This was our first experience as a customer, and it left a very poor impression.
Only then was it clarified that the $15/mo rate applies only to seats purchased in the initial transaction. This critical detail was not made clear upfront. The offer language targets new customers, which we are, so the assumption was that all seats added during onboarding would be eligible.
Worse, the interface to update seat quantities during checkout is not intuitive—you need to click a small, easily missed "Edit" button before finalizing the initial purchase. If you don’t catch that in time, you’re stuck with higher pricing on any additional licenses.
...and adding to the confusion, the pricing quote remains $15/mo even when logged in and attempting to add more seats—until you hit checkout, where the actual (higher) price appears, showing as low as. That feels deceptive.
Customer support was also disappointing. Despite reaching out, we were routed to Sales, who said they could not help, escalate, or even direct us to a support department. That was surprising for a company of HubSpot’s scale and reputation.
This was our first experience as a customer, and it left a very poor impression.
What problems is the product solving and how is that benefiting you?
CRM
Great tool to have CRM, marketing and operations together
What do you like best about the product?
Hubspot is a great tool to have CRM, marketing and operations together at one place.
What do you dislike about the product?
There are plenty of better standalone email marketing tool in the market. Hubspot marketing is an average tool for its price.
What problems is the product solving and how is that benefiting you?
Hubspot provides one dashboard and platform to manage different function for a small team.
HubSpot Marketing Hub Review: All-in-One Marketing Powerhouse
What do you like best about the product?
It is a seamless integration, Easy-to-use marketing automation and also centralized All-in-One Platform.
User-friendly interface that's great for beginners but deep enough for advanced users and Excellent User experience
User-friendly interface that's great for beginners but deep enough for advanced users and Excellent User experience
What do you dislike about the product?
HubSpot Marketing Hub is powerful, but not budget friendly for small teams who need automation or advanced reporting.
What problems is the product solving and how is that benefiting you?
Unifies Tools is one Platform - No need to patch together different software and saves time, reduces errors. Improves lead quality and conversion through better targeting.
Helpful tool for Email Marketing and Lead Managment
What do you like best about the product?
It's easy to use, integrates with other apps.
What do you dislike about the product?
For my team, the training took long, so maybe the training could be made good and easy.
What problems is the product solving and how is that benefiting you?
In my previous job it was an edtech startup and we trasitioned from excel to Hubspot, lead management on excel was a night mare, also there was no centralized space, everyone had their own excel sheet, so hubspot acted as a central place
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