Marketing Hub Enterprise
HubSpotReviews from AWS customer
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A mainstay in our Martech stack
What do you like best about the product?
Hubspot has been a mainstay of my marketing stack for years. We are able to do everything we need. And with the help of Agile Pixel Studio (our Hubspot agency) we can get Hubspot to do things it doesn't do out-of-the-box. Hubspot also makes our Salesforce implementation better by improving the data quality and automating workflows before the data ever hits Salesforce. Also, customer support is fantastic!
What do you dislike about the product?
The big area of improvement for Hubspot is reporting and dashboarding, especially as it relates to time-series data. If you want a snapshot -- no problem. But if you need to understand how things change over time, Hubspot isn't great.
What problems is the product solving and how is that benefiting you?
Hubspot centralizes many aspects of marketing management and automation, and saves us time and resources.
Streamlined our company's sales process
What do you like best about the product?
I like the ability to streamline the sales process and have multiple contributors regardless of the stage
What do you dislike about the product?
Dashboard is to crowded, a better UI will be ideal
What problems is the product solving and how is that benefiting you?
An all in one data center that serves as the ultimate source of truth
One of, if not THE, best email marketing platform
What do you like best about the product?
A lot of functionality. In addition to email marketing, it can be used for website creation and internal communications.
What do you dislike about the product?
It can be a bit of a learning curve for people who aren't tech fluent.
What problems is the product solving and how is that benefiting you?
A recent upgrade we have implemented is transactional emails, which contain information that the recipient needs to receive (for marketing contacts, usually invoices). We use this for our internal communications processes so employees don't unsubscribe from our communications.
Centralized, Effective Tool For All Things Marketing
What do you like best about the product?
I love how easy in the interface is. If I ever have an issue locating a function or understanding how to do something - the self help articles are a great tool!
What do you dislike about the product?
There are still some limitations when it comes to building workflows and reporting. For example, I'd love to be able to build out separate reports based on specific forms.
What problems is the product solving and how is that benefiting you?
It's helping us connect the dots in the customer journey. We're able to really see where a customer starts and then all the interactions they have with our content/emails/website that ultimately lead them to becoming a customer.
Overall positive but come across some issues
What do you like best about the product?
Makes it easy to send emails to lots of contacts
What do you dislike about the product?
Not always user friendly and can use more insights
What problems is the product solving and how is that benefiting you?
reaching out to our prospects and updating them on cool new features
Solid
What do you like best about the product?
Integrated workflows, Zapier, Etc. Solid, simple, and powerful tool for necessary announcements to customers.
What do you dislike about the product?
UX/UI Design could be better—specifically UI.
What problems is the product solving and how is that benefiting you?
Lead generation, nurturing, marketing/sales alignment with my team
Invaluable for Marketers
What do you like best about the product?
The fact that you can have everything you need all in one spot - from emails to campaigns to social posts, landing pages etc. it is a one stop shop and makes it easy to track and understand the impact your work has.
What do you dislike about the product?
It is a bit confusing but customer support is amazing and will literally walk through different things with you to make sure you feel confident.
What problems is the product solving and how is that benefiting you?
Helps us track our analytics and performance
Excellent Combiner
What do you like best about the product?
This platform has so much detail and quality within - I really find it transformative to the marketing efforts
What do you dislike about the product?
Not much at all as it ticks all the boxes - some say it's expensive but that is only when you need to unlock deeper insights, for bigger income businesses so it's relative - you pay for what you can afford or size of biz
What problems is the product solving and how is that benefiting you?
It is helping me see a clear CRM of contacts via website and wider - allowing a responsive platform to combine
One of the best tools in Marketing
What do you like best about the product?
Easy to use, seamless CRM integrations, amazing data, successful sends
What do you dislike about the product?
Custom Template CSS is a little tough to build and test w/o knowledge.
What problems is the product solving and how is that benefiting you?
Marketing Hub is helping us reach our customers with meaningful engagement, that is trackable from Email to site.
Great Integration With Our Marketing Website and Strategy
What do you like best about the product?
I like that it's easy to understand and integrate it with our website. I'm also able to do social media marketing through various channels. They also provide solid customer service if and when you need help. It's the software I frequently use.
What do you dislike about the product?
Their social media only have 4 platforms (facebook, linkedin, twitter and youtube). I wish they had more options like Instagram.
What problems is the product solving and how is that benefiting you?
HubSpot helps us grow our contact list, integrate social media, and grow our business.
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