Marketing Hub Enterprise
HubSpotReviews from AWS customer
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HubSpot is THE Marketing Hub
What do you like best about the product?
It's marketing opps in a user friendly way. A tool for marketers, not for programers. You can have you team explore all their creativity without having operative blockers.
What do you dislike about the product?
It does take a lot of set up in order to make it your own, and adapt it to your oroganization' s proceses, but once the intalation is done, the sky is the limit.
What problems is the product solving and how is that benefiting you?
It helps us with our maketing opperations - email, auotmation, reporting, attribution, ABM.
HubSpot operates with such poor customer service and an aggressive, spam-like billing department
What do you like best about the product?
We used HubSpot for a couple of years but decided to pause our subscription for a few months. The product itself is decent, especially considering the limited alternatives available for this type of marketing need.
What do you dislike about the product?
Unresponsive Billing & Customer Support Issues
After returning to our HubSpot account a few months later, we found it deactivated due to a past-due invoice. Their billing department and customer support instructed us to pay via wire transfer, which we did—prepaying for several months of service. However, once the payment was made, customer support stopped responding entirely. Despite paying for a full year, our service was never reactivated, and all follow-up emails were ignored. HubSpot provides no phone support, only email, making it feel like we were dealing with an automated system that prioritizes payments over resolving issues. Frustrated, I contacted their sales team—where I could finally speak to a real person—only to discover that they had downgraded our account to a free version, despite our full payment for the rest of the year.
After returning to our HubSpot account a few months later, we found it deactivated due to a past-due invoice. Their billing department and customer support instructed us to pay via wire transfer, which we did—prepaying for several months of service. However, once the payment was made, customer support stopped responding entirely. Despite paying for a full year, our service was never reactivated, and all follow-up emails were ignored. HubSpot provides no phone support, only email, making it feel like we were dealing with an automated system that prioritizes payments over resolving issues. Frustrated, I contacted their sales team—where I could finally speak to a real person—only to discover that they had downgraded our account to a free version, despite our full payment for the rest of the year.
What problems is the product solving and how is that benefiting you?
It solves no problem now aside from collecting payments for the services it didn't provide to us
Amazing experience with Hubspot
What do you like best about the product?
I really like how HubSpot Marketing Hub has expanded its AI-powered content tools, especially the improved A/B testing, automated audience segmentation, and smarter lead scoring. The new multichannel journey builder is also impressive—it gives a unified view of customer touchpoints and makes campaign personalization far more intuitive and impactful.
What do you dislike about the product?
HubSpot Marketing Hub is strong, but it can improve reporting flexibility, especially for advanced attribution and custom dashboards. Large teams would benefit from more granular user permissions and better bulk asset management. Enhanced cross-portal syncing and deeper automation logic would also make complex, enterprise-level marketing operations smoother and more scalable.
What problems is the product solving and how is that benefiting you?
Easy to track and access reports
Does the job for social
What do you like best about the product?
I love that everything is in one place for most of our marketing needs.
What do you dislike about the product?
I wish the social media features, especially the analytics could more in depth.
What problems is the product solving and how is that benefiting you?
I like uploading all the social posts in one place.
Efficient all in one growth CRM
What do you like best about the product?
It helps to have a al good track record of all the customers and updates the task when to touch the deal and what was the last time we had a discussion
What do you dislike about the product?
It has a little bugs which sometimes gives a glitch experience by having a lag or sometimes the deals don't reflect
What problems is the product solving and how is that benefiting you?
HubSpot is helping to scale the revenue of the month and to provide a good customer service to customers by the help of raising tickets
Easy to use marketing tool
What do you like best about the product?
its veru easy to use and intuitive. Easy to build automation flows
What do you dislike about the product?
It is not as efficient and has features as Salesforce marketing cloud
What problems is the product solving and how is that benefiting you?
Sending marketing emails and untegrating with salesforce for prospect customers
Great marketing tool
What do you like best about the product?
Very user friendly and easy to set up. Customer support is top notch.
What do you dislike about the product?
Not able to customize the tool as much as I'd like.
What problems is the product solving and how is that benefiting you?
Saving time with marketing automation and determining which campaigns work best.
Great User experience
What do you like best about the product?
I like that it is giving me an experience of having all the functions in a single place.
The AI function is easy to use. It helps me segment my customers and also the social media marketing part is useful
The AI function is easy to use. It helps me segment my customers and also the social media marketing part is useful
What do you dislike about the product?
The Pricing could be better- otherwise it is good
What problems is the product solving and how is that benefiting you?
marketing made easy
Great all in one Marketing Toolset
What do you like best about the product?
Being able to do everything I need to do in one platform
What do you dislike about the product?
They still haven't implemented the ability to launch ads with multiple creatives in linkedin
What problems is the product solving and how is that benefiting you?
Creating tracking links, scoring contacts, automating emails... pretty much everything we do
HubSpot is the new awesome Marketing Automation we love
What do you like best about the product?
HubSpot can help you get work done quickly and very effeciently. It also operates really fast. Sometimes you don't need a super powerful engine for all your marketing needs. You need something simple and fast.
What do you dislike about the product?
Pricing could be better. Free version doesnt give you many options. Also the CRM UI side of the automation could be improved a bit.
What problems is the product solving and how is that benefiting you?
HubSpot streamlines our marketing efforts. We use it for digital marketing campaigns and CRM purposes. It stores our entire database really well.
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