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    Gulshan M.

HubSpot has completely transformed our marketing approach

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot is user friendly offers great customer support and simplifies marketing automation. its comprehensive accademy makes it easy to find solutions, even for complex tasks.
What do you dislike about the product?
The biggest drawback of HubSpot is its cost. it might be to expensive for small business without a full time inbound marketing team or those working with an external marketing firm
What problems is the product solving and how is that benefiting you?
HubSpot is allowing us to market our company for the first time. its all in one olatform eliminates the need for multiple systems providing a one stop shop for all our marketing and CRM needs.


    Aanya S.

Elevate your marketing strategies with HubSpot Marketing

  • January 08, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot is all in one platform for sale, marketing, manage campaigns, Overall, It increases sales through CRM integreation as well.
What do you dislike about the product?
It's pricing can be steep for small business or startsups as if scale more features, users get certain features limited unless they go for upgrade.
What problems is the product solving and how is that benefiting you?
It addresses several key problems, marketing efforts, difficulty in managing or tracking of campaigns, or it can be lead management also, analytics and multi tool can be real time saving and increases performance rates.


    Duncan R.

HubSpot beats Marketo for ease of use, & if you want efficiency & max productivity... who doesn't?!

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and easy to learn. The HubSpot consumer grade user experience results in people wanting to use the system, not dreading the pain of the user experience of other tools. Get more done with less people and enable them to enjoy their work!
What do you dislike about the product?
There's nothing I don't like. It's all good!
What problems is the product solving and how is that benefiting you?
We need an efficient team who is not blocked by tools that get in the way with their poor user experience. With HubSpot we can engage anyone on the team to use it. With other tools we have had even senior colleagues actively avoiding using them wherever possible. Steep learning curves of other tools, along with this dislike mean everything takes longer. Imagine in 2025, there are still tools that have a user experience that is demoralising!?! HubSpot foresaw long before others that employees need a good user experience to engage with the software and produce results.


    Sapna J.

A great software to keep a track of your marketing campaigns.

  • December 28, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot was easy to use and understand. We liked the built-in emailing feature, and the analytics showing the traction were very helpful.
What do you dislike about the product?
I was pretty okay, there's no such thing
What problems is the product solving and how is that benefiting you?
They have multiple services at one place which is very good. I can easily have Hubspot and save a ton of time in planning and organizing the content going out during a campaign.


    Sourav S.

The best marketing software for all your needs

  • December 22, 2024
  • Review provided by G2

What do you like best about the product?
The range of marketing automation it provides specially on the reports view.
What do you dislike about the product?
The platform is a bit complicated when it comes to customization based on requirements.
What problems is the product solving and how is that benefiting you?
Instead of having things distributed across multiple platforms, hubspot as one single platform works best in solving problems that otherwise would hv required multiple juggling of tools.


    Ayushi S.

A very powerful tool for mass campaigns!

  • December 21, 2024
  • Review provided by G2

What do you like best about the product?
The customised email tool is also great! We can send monthly newsletters and holidays information to our customers seamlessly.
What do you dislike about the product?
It would be great if we can build customer sorting cohorts, like if I need to sort and group customers based on certain properties, that should be possible so that targetting becomes easier.
What problems is the product solving and how is that benefiting you?
We are able to track our customer journey, spot the drop offs and accordingly run campaigns to get the customers as per their requirements. The mass personalised email campaigns and automated camaigns are working great for us. Also, we are able to embed hubspot forms on our website, which helps lead management really seamless.


    Shashi Kant S.

Leads Management is amazing

  • December 20, 2024
  • Review provided by G2

What do you like best about the product?
Sales Leads management is amazing.
Email marketing with the available templates is great
What do you dislike about the product?
Some features that require to upgrade to Pro subscription :)
What problems is the product solving and how is that benefiting you?
Email Marketing and Leads management


    Health, Wellness and Fitness

recommend hubspot

  • December 18, 2024
  • Review provided by G2

What do you like best about the product?
easy to use, easy customer support options, daily use for marketing emails and answering support tickets and chatbot inquiries.
What do you dislike about the product?
lack of social media analytics directly from the site
What problems is the product solving and how is that benefiting you?
sending marketing emails, answering customer support issues


    Stéphanie M.

Hubspot for the win

  • December 17, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot is very user friendly, especially compared to other tools like Salesforce/Pardot. I love that's in an all-in-one tool and that your data is right there. It makes it easy to segment when taking marketing actions. It's also pretty easy to implement, and if anything, there are many ways to contact the customer support team.
What do you dislike about the product?
The social media module is a great idea, but it's not developed enough, so it can't yet replace a real social media scheduler tool. The concept of "marketing contacts" also makes it much harder to manage than before. It should at least come with pre-made workflows that are easy to customize for who should be a marketing contact or not. The email templates also have limited features.
What problems is the product solving and how is that benefiting you?
Consolidating everything in one place is amazing. Having your data right where you take marketing actions makes it really easy to segment who to target, and then report on results.


    Adir B.

Comprhensive, but the worst support ever.

  • December 15, 2024
  • Review provided by G2

What do you like best about the product?
It is quite comprehensive, and integrates well with many 3rd parties.
What do you dislike about the product?
It is literally a product without support. Aside for the ridiculus SLA of 48 to 72 hours via email (no chat no phone), the support reps are useless. They have no knowledge of the product, or what it is used for, whatsoever.

Other than that, reporting is awful. It's been awful on the enterprise version, and on marketing pro+ it is worse, because some how they think someone would go enterprise after the horrible experience
What problems is the product solving and how is that benefiting you?
Email automation, web tracking, events. The usual stuff.