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    Andrew B.

My HubSpot Review Based on Experience

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
What I like most about HubSpot marketing is the fact that it works really well in trying to align sales and marketing together. It keeps everyone on the same page and the platform easily allows everyone in my organization to check the status on email campaigns, social media posts, contacts last touches etc. Before joining this company who has been using HubSpot for quite some time prior to me joining on (thankfully) it made the transition so easy with HubSpots easy to use features. The CRM is the most user friendly CRM I have used yet. The best part? If you ever get stuck their is a live chat box that you can message in real time with super fast response times. You can't beat that support. On top of its ease of implementation and customer support factors, its also extremely useful in integrating other software systems like excel spreadsheets when creating lists for instance. Recently my sales team came back from one of the biggest expos in our industry and collected an immense amount of leads (I'm talking thousands) and I was able to take the excel spreadsheet they collected this data on and I got it all trasnferred to a contact list, ready tyo be utilized for an email campaign. It turned out great and we made some extremely vlauble business from that project thanks to HubSpots Marketing Hub. HubSpot is something we believe in heavily here at our company and will continue to utilize for years to come. I check my HubSpot frequently. In fact, every morning when I clock in the first thing I do is log on to HubSpot and monitor any of our social media to see if we drove any conversations, gained some reactions etc. and I will do the same with our email campaigns. On top of that I will usually check in monthly if not bi-monthly to analyze the data HuBSpot so easily compiles for you and I will check to see how well our social media accounts are doing and our email campaigns to check the effectiveness and if we are reaching our consumers in the way that we want. This practice has been great for our company as it allows us to fine tune things that aren't working and none of that would be possible if it weren't for HubSpots Marketing Hub. I can't thank the CRM enough for the amount of time and energy it has saved me and helped me become way more efficient and effective in my role!
What do you dislike about the product?
As a marketer with more of a digital media focus/mind I often find myself getting frustrated with one thing in particular on HubSpots Marketing Hub and that is the lack of ability to design in the email portion of HubSpot. I do truly love everything about HubSpot and its Marketing Hub but some times when I am designing emails I have do too much to resize my images so they look smaller in the header or I can't place a video where I please and increase or decrease the size of the video and how it appears on the email. I will say though HubSpot does still give me plenty of options with its plethora of email templates to select from which are extremely diverse and fit any occasion. If I could change one thing on HubSpots Marketing Hub it would have to be to have a little more freedom and flexibility with the design portion of emails.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub is solving the automation of workflows for our potential customers and long standing business partners. For so long at our company we were unable to have a gauge on how far along certain people were in our pipeline in terms of nurturing them or if they have even been reached out to. In doing some email campaigns and a lot of siffting through our previous CRM, we were able to make lists and group these individuals in the lists to ensure they are in the proper workflows. Since this implmenetation we have had the honor of opening our desktops every morning and every so often will recieve a lead right in our lap, easy as that thanks to the workflow HubSpot is working behind the scenes, after hours.

Just starting in this company about 4-5 months ago it has been benfecial to see social media and email campaigns that we have done in the past and I can easily go into the email chain or social media post and see the criteria of it, how effective it was and I can tweak things from there. Since then we have seen an increase in our effectiveness on email campaigns and social media channels and thanks to the data tracking HubSpot provides, I can see that we are gaining more followers, more traffic, more clicks etc. in both our email campaigns and social media channels/posts! I was even able to run these numbers by the VP and President of my company and they were extremely impressed. Thank you HubSpot Marketing Hub!


    José R.

Powerful tool - Easy to use

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot is an amazing tool, even though I'm fairly new on using it, it has been very simple to learn all its features. Every day I learn something new and I can easily ask questions via chat with anything I might need help with.
What do you dislike about the product?
Older forms or posts can be difficult to use due to compatibility issues. When there are updates a better transition system should be put into place so that these elements continue working without issues.
What problems is the product solving and how is that benefiting you?
It allows our non-profit to manage all our marketing needs all in one place. We can post social media posts and send emails all in one place while running different campaigns and getting all the stats we need.


    Commercial Real Estate

Great platform with quality support

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
The diverse capabilities that are consistently being updated to fit the modern needs of the marketing realm
What do you dislike about the product?
Nothing really to dislike, sometimes the interface updates seem unnecessary but it doesn't effect the overall usage so it's not a problem.
What problems is the product solving and how is that benefiting you?
Automation has been a huge improvement thanks to Hubspot's easy usability


    Nate S.

America may run on Dunkin, but our business runs on Hubspot

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Super easy to use and setup! Extremely powerful solution that takes no time at all to get going.
What do you dislike about the product?
I can't think of anything that comes to mind!
What problems is the product solving and how is that benefiting you?
We use hubspot to run all marketing from social media to email campains. It's a major benefit to us to have it all in one place!


    Kasun D.

We use HubSpot for our marketing specially email marketing and social media scheduling

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
It's a one stop shop for to manage all our digital marketing efforts and makes it super easy to automate our marketing activities and track results!
What do you dislike about the product?
No major cons.

But if there's any I would say pricing would be the higher side but it's fair based on the features and funtionaliities avaialble
What problems is the product solving and how is that benefiting you?
Setting up email flows, segmenting our leads, mamanging social media


    Design

An amazing tool

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot has really helped us to keep track of our who sales funnel and the efficiency of our marketing campaigns.
What do you dislike about the product?
Sometimes the exports are a bit slow to load.
What problems is the product solving and how is that benefiting you?
Hubspot help us to measure the efficiency of our acquisition campaigns and implement very efficient/strong workflows.


    Conner N.

Great intuitive CRM

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
I love being able to complete all my tasks as well as having an organized client base
What do you dislike about the product?
I really don't see any downsides other than a few bugs here and there
What problems is the product solving and how is that benefiting you?
I think it's a great product


    Ariel R.

user-friendly

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
It's really easy to use. Not too many things to say we cannot use.
What do you dislike about the product?
sometimes, to regquest help it's kinda difficult.
What problems is the product solving and how is that benefiting you?
my automation


    Sarah J.

Great for startups through lower middle market companies

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot marketing hub (and Hubspot) all together makes it easy for biz owners and their teams to hit the ground running. They can make the platform as simple or as detailed as they need.
What do you dislike about the product?
You can make it more complicated than it needs to be - and therefore your team is less likely to use it
What problems is the product solving and how is that benefiting you?
Solves a place for the team to keep and organize all marketing efforts and measure success


    Recreational Facilities and Services

Mostly Good but One Big Drawback

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to see real-time stats/analytics on my marketing emails.
What do you dislike about the product?
It's really hard to re-engage people who have unsubscribed from our emails.
What problems is the product solving and how is that benefiting you?
It makes it easy to post to multiple social channels at once, which saves us time.