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    Taru K.

Centralised marketing set-up for a small team

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I love how HubSpot Marketing Hub centralised all our marketing efforts into one platform. It's super easy to use, and the features work well together, allowing us to focus on content, customer value, and optimization. The tool helps us efficiently manage email marketing, campaign execution, lead capture, automation, and reporting. Automation minimizes manual work and provides us with great visibility into performance, helping us make better data-driven decisions. I appreciate that everything, from forms and CTAs to emails, feeds into the same data, making lead information easy to use and access. Insights are easy to act on, which boosts our efficiency.
What do you dislike about the product?
Some advanced use cases in reporting or custom workflows require more setup or even a higher subscription tier than we expected. Flexibility in pricing could be improved.
What problems is the product solving and how is that benefiting you?
We use HubSpot Marketing Hub to centralise marketing efforts, reduce manual work, and gain visibility into performance, helping us improve efficiency and make better data-driven decisions. It connects features for seamless data access and enables automation, minimizing manual follow-up and simplifying engagement tracking.


    Elly R.

Intuitive and User-Friendly, But Some Minor Glitches

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I find HubSpot Marketing Hub helps with connecting with customers and managing customer data effectively. I appreciate how it helps to analyze performance with ease. I like the easy-to-use system, and I find the AI tools beneficial. The platform stands out for its ease of use and tutorials that are easy to access. It's a very intuitive system, and I enjoy the better capabilities it offers compared to what we had before.
What do you dislike about the product?
I find it difficult to communicate between other team members. I always get a bug where the bold button is not working. I also wish there was an easier way to leave notes. Plus, I hate the home page.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub helps me connect with customers, manage customer data, analyze performance, and provides easy-to-use AI tools.


    Taylor J.

HubSpot Marketing Hub: Intuitive Yet Powerful

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I really like the easy-to-use interface of HubSpot Marketing Hub, which has all the options I need. Workflows is my favorite feature because I love its features and ease of use. I also appreciate the email editor tool and the meeting links for their functionality. Additionally, the initial setup of HubSpot Marketing Hub was very easy for me.
What do you dislike about the product?
I find the social media publisher tool a little difficult to use. It is time consuming because you need to create a version for each platform and redo some things.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub for segmenting leads and sending contextual marketing.


    Events Services

Powerful Automations and Learning Resources Make Hubspot Stand Out

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I like how powerful of a tool it is. There are so many automations and connections you can make with Hubspot. I like that courses are offered to learn more. The customer support is really helpful when I get stuck, I can easily chat with them.
What do you dislike about the product?
Some features are only available for higher tiers. It's also been disappointing lately that the courses fill up in a matter of minutes and I haven't been able to take any.
What problems is the product solving and how is that benefiting you?
It's helping me solve the challenge of tracking leads end-to-end. This allows me to see what working and compare MoM and YoY.


    Neha S.

User-Friendly CRM with Superb Support

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I like HubSpot Marketing Hub for its user friendliness and the accessibility to reach out to support when needed. The initial setup was quite easy, which was a relief.
What do you dislike about the product?
Initially it felt overwhelming, so maybe more training videos availability
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub for data management and contacts engagement. It serves as our CRM.


    Davide C.

Effortless Landing Pages and Newsletters with an Intuitive Visual Builder

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate the ease of creating landing pages, newsletters, and workflows. The visual builder is outstanding and makes the process very intuitive.
What do you dislike about the product?
It’s quite difficult to customize themes without developer skills, and applying themes to landing pages is not very intuitive. The limitation on marketing contacts is restrictive—if you don’t have enough, you can’t send newsletters. It would also be great to have the ability to develop more complex and targeted dashboards to monitor web data effectively.
What problems is the product solving and how is that benefiting you?
HubSpot helps us manage webinar and event registrations automatically and start an engagement flow via email for each user. By using embedded forms across our websites, I can track form metrics and conversion rates accurately. I’m able to create beautiful, mobile-first landing pages for new products in just a few hours and monitor their performance. Previously, we handled these tasks in Drupal, which required much more time, developer support, and didn’t provide complete data insights.


    Computer Software

Easy-to-Use Platform with Exciting New Features

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
We use it for email marketing, forms, and social media. It is easy to use, and there are many new features planned for the future.
What do you dislike about the product?
So far, I haven't encountered any issues and I'm happy using this platform.
What problems is the product solving and how is that benefiting you?
We are looking for a CRM that we can use across all of our marketing operations.


    Financial Services

Simple setup followed with nuanced marketing analytics

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
We evaluated three marketing platforms in parallel and chose HubSpot for its ease of setup and integration with our existing tools & workflows.
The insights we derive across channels, campaigns, and touchpoints is top notch. The platform's UI/UX is extremely simple and several different teams across our organization have adopted the tool in their everyday usage with minimal support.
What do you dislike about the product?
We are yet to fully see the value of their latest AI features (Copilot, Agent, etc.). Peer marketing platforms have had great AI feature breakthroughs and offer actionable insights - look forward to HubSpot releasing similar products soon.
What problems is the product solving and how is that benefiting you?
Hub brings together data from different sources and campaigns to manage leads efficiently. Our team doesn't need to manually sync these data sources anymore. Our lead volume grew drastically last year and Hub's automated lead management and scoring feature helps segment our leads with ease.


    Utban A.

User-Friendly and Interactive Marketing Hub

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
The Marketing Hub is very interactive and user friendly. Its easy to use and implement
What do you dislike about the product?
Support is slow and not very efficient. The partner onboarding is expensive
What problems is the product solving and how is that benefiting you?
We have switched from Marketo which was old school and not to use.


    Arli C.

Effortless Outreach with User-Friendly Templates

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Hubspot is straightforward to use. I can quickly duplicate templates, which makes it simple to send out my outreach emails to clients.
What do you dislike about the product?
I would have found it much easier to use if there were more tutorials available. It also took my internal tech team quite a while to integrate it with Salesforce.
What problems is the product solving and how is that benefiting you?
I often need to contact our clients and encourage them to register for our events. This tool definitely makes that process easier.