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    Amelia L.

Simple yet effective

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate that Hubspot has everything I need at a base level as a Marketeer. Easy enough to find the different features I need. Creating dashboards is easy.
What do you dislike about the product?
I find that the attribution of traffic is not always correct when looking at ads.
What problems is the product solving and how is that benefiting you?
One platform to complete the majority of my work.


    Brian D.

I do not recommend Hubspot, due to their support!

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
So, it appears that I have to provide a more detailed description of my experiences with HubSpot for G2 to post my review. Okay, here it goes. The best part about HubSpot, in my opinion, was the CRM, it’s free, and because of this, I wanted to get into the platform more deeply. I signed up for the starter packages for all the services they offered. This, in turn started me down the path of using their system exclusively for my business.
What do you dislike about the product?
This leads to what I dislike about HubSpot and the unfortunate decision to stop business with them and the platform. We had two hurricanes hit us in Florida, and for some reason, I found that I was logged out of my account on all devices. I have no clue how that could happen, but it is what it is. And, of course, my other administrator is here as well, so both of our power and internet were down for over 2-weeks. So, with that being said, I could not get signed into my account due to the two-factor authentication. So, I tried multiple times to get support to help me. Now, due to me only having the starter package, they would not support me on the phone, so this was done through email. Unfortunately, they could not understand that I was offline and could not log into my account. The support agents, as well as the agreements or subscription agent, kept telling me in order for them to help I needed to log in and create a support ticket. Unreal, they could not get the fact that I could not log in. So, this is why I no longer suggest using this platform unless you are ready to spend the big dollars so that you can get phone support!
What problems is the product solving and how is that benefiting you?
It is not benefiting me at all now. I cancelled my account, due to lack of support when we needed it the most. After hurricane issues, we simply got the run around when trying to access our account. Supprt was terrible, and just sis not get it!


    Ankit K.

THe best marketing automation tool out there

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot is extremely easy to use. Without training, one can easily set campaigns, import/export data and use it for marketing purposes.
What do you dislike about the product?
There is not much to dislike here. However, one challenge we faced was migration from our existing CRM and marketing automation tool to hubpot wherein there were some sync issues. In addition, we are still facing issues with using the combination HubSpot as the marketing tool and Salesforce as the CRM.
What problems is the product solving and how is that benefiting you?
Hubspot brings simplicity to our work. Earlier, we used Pardot which is not very user friendly and needed a separate team to use. However, introducing Hubspot democratized this and now many of my team members use Hubspot for campaigns.


    Eric B.

Hubspot is the only CRM I will use

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
Great overall CRM and way better than salesforce.
What do you dislike about the product?
They are getting better all the time and making it more user friendly
What problems is the product solving and how is that benefiting you?
Hubspot is enabling our software development company to condense the amount of services we use. We've elimated several programs from our internal tech stack and have made thingsm ore manageable and organzied.


    Mohit K.

Its Good

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
Only CRM system and calender system is also good but no time update system whhen user use for invitataion
What do you dislike about the product?
meeting setup system with customise time
What problems is the product solving and how is that benefiting you?
NA


    Computer Software

good but not great

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
hubspot is really great for marketing and sales teams
What do you dislike about the product?
hubspot is not really good for customer success teams
What problems is the product solving and how is that benefiting you?
we're using hubspot as a central crm across all teams


    Alex G.

HubSpot is a user-friendly platform designed for sales, marketing, and customer service.

  • October 19, 2024
  • Review provided by G2

What do you like best about the product?
I really enjoy using HubSpot because it effectively manages my sales and tracks all incoming deals. It's a user-friendly software, and I’m very satisfied with it.
What do you dislike about the product?
I think the high cost for advanced features is a drawback, but I’m still happy using HubSpot.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub helps me organize my campaigns and track leads easily. It saves time by automating tasks like emails and follow-ups. This way, I can focus more on closing deals and growing my business.


    Information Technology and Services

Great Marketing automation platform

  • October 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use automation and user friendly
What do you dislike about the product?
Dont have a survey functionality inside email
What problems is the product solving and how is that benefiting you?
Email marketing and lead routing


    ezzat m.

super easy to use all on one for managing marketing tasks and great support

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy to navigate . Saves time with automated emails and workflows , great support
What do you dislike about the product?
pricing and the limitation of the plans.
What problems is the product solving and how is that benefiting you?
Better decision making and improving the efficiency


    Tandy Q.

Examining the Path of HubSpot Marketing,from Leads to Loyalty.

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
Focus on Inbound Marketing,that helps businesses attract and connect with customers.It allows companies to engage their audience through valuable content and personal experiences, making customers feel appreciated and understood.
What do you dislike about the product?
Pricing is quite high, especially for small business or startups The costs can really add up as you add more features and users.
What problems is the product solving and how is that benefiting you?
As businesses grow, their marketing needs change.Hubspot Marketing Hub makes it easy for companies to start with basic tools and then add more advanced features as they grow.This flexibility helps businesses keep up with their marketing goals without feeling overwhelmed.