Marketing Hub Enterprise
HubSpotReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
10,000 reviews
from
External reviews are not included in the AWS star rating for the product.
Half-Baked Capabilities
What do you like best about the product?
User interface is relatively easy to use. Hubspot also comes out with great marketing content and resources (i.e. templates, guides, etc.)
What do you dislike about the product?
New product innovations are half-baked, a lot of capabilities do not perform like you would expect. Unable to report chatbot performance, A/B test/randomize email recipients, and I had a workflow deploy an email on Black Friday even though the workflow was only set to deploy emails between Mon-Fri. Negative customer experience resulted, and every time I reach out to Huspot Support, they typically tell me to add the idea to their Ideas Forum rather than providing actual help.
What problems is the product solving and how is that benefiting you?
Cheapest option for a small and growing business, but does not cover our long-term marketing needs in the long term. Will be moving to Pardot soon.
A great marketing hub with a lot of potential
What do you like best about the product?
I love that the crm is a completely free tool. It allows you to take the try before you buy type of approach. All the additional tools truly integrate with the CRM very well and Hubspot has a very easy to navigate system.
What do you dislike about the product?
I don't like that instead of paying for all your contacts in the CRM you pay for the "Marketing Contacts." It makes billing confusing. Also, If you accidentally go past your allotted marketing contacts, it automatically pushes you to the next tier, and you can't go back down to the originally contracted tier without a lot of hassle. I wish the reporting was better. It is a little difficult to understand how to build out custom reports. I also do not like the ticketing system based on the services hub. It is clunky and it is hard to communicate to people who submit tickets through the hub and easily see the conversation thread.
What problems is the product solving and how is that benefiting you?
We love using the webforms to stick on our websites. This allows us to capture leads easily and understand lead arbitration and quantity. This helps us to know where our marketing is working and where we need to improve.
Recommendations to others considering the product:
This is a great CRM and Marketing tool. It is a little harder to use than other platforms that are out there but it has a lot of capabilities that can do some pretty advanced stuff. This is a little higher priced option but would be a great tool for a larger organization. It does have a great CRM though that integrates well with other platforms and it is free to use.
Solid Marketing Automation Tool
What do you like best about the product?
Hubspot is probably the easiest marketing automation system to use UI-wise.
What do you dislike about the product?
Although Hubspot has stepped up its game in recent years it still doesn't have all the features of similar solutions.
What problems is the product solving and how is that benefiting you?
We use Hubspot for marketing automation, email marekting, and as CRM and CMS. Having everything integrated into one database has made data management a lot easier.
Your only choice for your brands inbound marketing needs!
What do you like best about the product?
1) Email marketing and analytics
2) Brand campaign creation and tracking
3) Customer journey and stories
4) Intuitive dashboard
5) Templates
2) Brand campaign creation and tracking
3) Customer journey and stories
4) Intuitive dashboard
5) Templates
What do you dislike about the product?
1) Integration with third-party tools
2) There should be an option for keyword suggestion
3) Based on your brand, there should be an option to customize the color scheme
2) There should be an option for keyword suggestion
3) Based on your brand, there should be an option to customize the color scheme
What problems is the product solving and how is that benefiting you?
1) Email marketing campaigns to attract more customers
2) Digital marketing customer journey to hook the customers with emails, videos, and banners.
2) Digital marketing customer journey to hook the customers with emails, videos, and banners.
Among the best & most capable marketing automation systems
What do you like best about the product?
Everything, or nearly everything , is in one intuitive, easy-to-navigate and pleasing to look at place. I was so tired of having to jump between 10+ different apps and programs and 15+ tabs in my browser! Although all of the HubSpot solutions are a definite financial investment, the marketing (and sales hub which we've used as well) are definitely worth it because they provide more in terms of: automation, project and task management, customer service and CRM than ANY other one program I've ever come across.
What do you dislike about the product?
Cost. It's high. In order to really get the most out of the marketing hub from Hubspot you really need the higher level investment levels and being completely honest that gave me and my team some heartburn. So it's a concern and a consideration for your business and/or marketing team. I will say: we more than made back our money answer ultimately very satisfied with paying for Hubspot Marketing and Salee Hubs.
What problems is the product solving and how is that benefiting you?
I mentioned l some of this earlier, we were looking at cutting the cost, eliminating the time and hassle, streamlining our sales and marketing pipeline and increasing team productivity. Of these 4 goals using Hubspot Marketing Hub has helped us make great progress on each one of them. That's petty huge. I didn't even realize that myself until now.
Great place to manage social media posts
What do you like best about the product?
I love scheduling all my social media posts ahead of time and having them post both to linkedin and instagram at the same time!
What do you dislike about the product?
I somewhat dislike that i cannot change the default time to my own timezone so i have to think a little harder before i schedule things!
What problems is the product solving and how is that benefiting you?
Its much easier to batch content all at one in hubspot and to track conversions to website from our social!
Good CRM for small businesses
What do you like best about the product?
The platform is very user friendly and straightforward to use.
What do you dislike about the product?
It is not sophisticated or powerful enough for the needs of large businesses
What problems is the product solving and how is that benefiting you?
Marketing crm, leads, social media, paid ads, planning.
It's Value Proposition is Not Clear
What do you like best about the product?
They have high engagement with customers via email. They send out frequent emails to customers on different topics.
What do you dislike about the product?
Information overload. The emails do not clearly define what they are offering to customers.
What problems is the product solving and how is that benefiting you?
I use HubSpot to email customers. It is easy to create and send emails. It is very cost-effective. I believe I save time by using hubspot. I have not noticed any increase in my business' performance.
Recommendations to others considering the product:
Make the interfaces simpler.
Marketing automation simplified through Hubspot
What do you like best about the product?
Easy to run automated email campaigns
Landing pages can be created fast and easily, the steps are easy to understand and learn.
Manage contact and company lists
Integrates with Salesforce and highspot.
The customer support team is prompt in solving issues.
Measure performance of the campaigns which helps to align it with the KPIs.
The free version is helpful in learning the tool.
The free certifications and courses are great resources.
Landing pages can be created fast and easily, the steps are easy to understand and learn.
Manage contact and company lists
Integrates with Salesforce and highspot.
The customer support team is prompt in solving issues.
Measure performance of the campaigns which helps to align it with the KPIs.
The free version is helpful in learning the tool.
The free certifications and courses are great resources.
What do you dislike about the product?
Need some learning to create and use workflows
The time format option is a bit confusing as it shows only GMT+4 time for scheduling emails.
Sometimes there is duplication of contacts which doesn't get recognized easily.
Can add more template designs to choose from and maybe segment it basis different personas/ departments.
Reporting and analytics features can be improved as well.
Can offer integration with more tools.
The time format option is a bit confusing as it shows only GMT+4 time for scheduling emails.
Sometimes there is duplication of contacts which doesn't get recognized easily.
Can add more template designs to choose from and maybe segment it basis different personas/ departments.
Reporting and analytics features can be improved as well.
Can offer integration with more tools.
What problems is the product solving and how is that benefiting you?
Great tool for email marketing.
We are happy and regularly use all the features with the marketing hub.
The learning articles, blogs, and videos are really helpful for our team to start with the tool.
The analytics and metrics help us monitor the campaign performance.
We are happy and regularly use all the features with the marketing hub.
The learning articles, blogs, and videos are really helpful for our team to start with the tool.
The analytics and metrics help us monitor the campaign performance.
Recommendations to others considering the product:
Great tool for automating your marketing campaigns with ease. Monitor and track the metrics which helps to understand how you can attribute your spend and KPIs.
As it provides a Free CRM option as well, it is a good place to start learning the tool before you implement it within your organization.
As it provides a Free CRM option as well, it is a good place to start learning the tool before you implement it within your organization.
Useful tool for email insights
What do you like best about the product?
I appreciate seeing all of the data connected to the emails we send out to our audience. It is so helpful to understand what works and what doesn't.
What do you dislike about the product?
There can be a lot of data to process at once, which can be overwhelming starting out, but meeting with our CSM really helped us better understand what all of the numbers mean.
What problems is the product solving and how is that benefiting you?
We accrued HubSpot to help us manage our email marketing campaigns and storage contact information. It helped us met expectations and do more then we were able to before we had this tool.
showing 7,281 - 7,290