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    Vishal Joepaul I.

The best all-in-one marketing solution

  • May 21, 2021
  • Review provided by G2

What do you like best about the product?
1. Extensive and detailed CMS & CRM options to suit everyone's needs.
2. Granular control over user and teams
3. AI driven insights
4. Robust reporting structure in the CRM
5. Vast repository of documentation and links to various user forums
6. Resellers and consultants who will help set up the product if you wish to opt for it
7. Excellent, agile customer service teams
What do you dislike about the product?
A small disadvantage of all-in-one solutions is that intense level of customisability is not possible. There have been one or two instances where I would have like a feature or two to be disabled but the CMS or CRM did not allow for the same to be done so.

That being said, there are enough work-arounds available though they may not be evident at first glance.
What problems is the product solving and how is that benefiting you?
I use HubSpot in my organization for our corporate website. The CMS is straightforward to configure and use even for technically challenged teams. Blogs, forms, etc. are in-built in the AIO package and don't require additional research or steep learning curves. Migration to HubSpot was also handled seamlessly.
Recommendations to others considering the product:
HubSpot is one of the best all-in-one marketing solutions available on the market. Having the ability to capture leads on the same platform as your website makes life a lot easier for marketing teams.


    Information Technology and Services

Best for Blog Analytics

  • May 21, 2021
  • Review provided by G2

What do you like best about the product?
Marketing Hub provides a robust set of tools to help you manage all of your marketing efforts in one place. With a centralized dashboard, you can easily track and manage your leads, create marketing campaigns, measure their effectiveness, and get activity reports to keep track of how you're doing.
What do you dislike about the product?
i didn't find any cons in Hubspot and I feel it's HubSpot quite expensive
What problems is the product solving and how is that benefiting you?
I have been working with HubSpot for 2 years now and it's become an integral part of my business. Marketing Hub allows me to do things like managing my contacts, track leads, manage tasks, blogs, create and send emails and more – all with the click of a button. It's a great piece of software that has helped me grow my business and get more leads.


    Ruta B.

Easy, quick, adaptable.

  • May 21, 2021
  • Review provided by G2

What do you like best about the product?
Workflows. It's easy to clone and set automations.
What do you dislike about the product?
Some property filter options are slightly limiting. Like "signed up less than" has number of days but not hours. Also dislike the fact that under email stats, auto replies are considered as clicks.
What problems is the product solving and how is that benefiting you?
Mainly using it for emails. Easy to track, easy to figure inactive users.


    Zhe Kai N.

Overall of HubSpot function

  • May 21, 2021
  • Review provided by G2

What do you like best about the product?
First is the contact part, I can easily save the customer contact and their information. When I need to find the specific information I just need to use the sorting function prepaid by Hubspot to find it. Second is the email function of HubSpot, I do need one by one email to the person I need I can just type the same template and then email to many people by different recipients' names. The third is the social media function, I can set the schedule the post publishes time and also can post on different social media by only using HubSpot. Lastly are the design tools, it is convenient for me to edit or maintain a website template.
What do you dislike about the product?
In design tools, some of the design of the module is not so flexible for me So I need to self create a module for my website template. The time I will unable to save my work even my internet connection is in good. For the design tools, I cannot separate the code into two views, so I need to waste my time changing it . After I make changes to the website template I need to refresh much time then only the output will come out.
What problems is the product solving and how is that benefiting you?
Yes, I use it to solve the website design problem. I have realized the benefits of the design tools prove by Hubspot. By using design tools I can make many website templates, and the template is also easy to maintain.
Recommendations to others considering the product:
The course of Hubspot is very useful, you can watch the video before you start using it


    Michael C.

User friendly, robust and a great experience for our customers

  • May 21, 2021
  • Review provided by G2

What do you like best about the product?
The simplicity of the entire platform is the reason why we love using it. The fact that all features are so intuitive to use gives our designers and marketers complete freedom over not only being able to conceptualise campaigns and content but bring them to life perfectly.
What do you dislike about the product?
At times building landing pages with the code builder can be a bit clunky, but I am being picky here. Overall, it is still a simpler design manager holistically than other software programs I have used.
What problems is the product solving and how is that benefiting you?
We are able to build our subscriber base, identify engaged prospects, remarked to them across multiple platforms, and ultimately put relevant and timely messages in front of individual users at the moment of purchase. All while being able to track progress towards the close within the sales pipeline.


    Sarah C.

Be still my beating heart...I think I'm in love!

  • May 21, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use and completeness of the product is undeniable. Hubspot has made life so much easier for every aspect of our business. I use it for the website, email marketing and social, while my colleagues use many more of the functions. We made a great switch when we adopted Hubspot, and I don't think we will ever look back.
What do you dislike about the product?
There is nothing not to like. It is a great product and they are continuously improving it.
What problems is the product solving and how is that benefiting you?
It is so much easier for our entire team to collaborate. We use the project management tool as well as many other functions. As part of a small team, it means we can cover each other when on vacation.
Recommendations to others considering the product:
Go for it! HubSpot will make your life easier.


    Megan K.

Robust tool for smaller teams, pretty quick to onboard

  • May 21, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot offers a comprehensive suite of tools, making it easy for marketing teams to have a single platform to manage a ton of tech - landing pages, emails, forms, lead scoring, workflows, social media posts, social media ads, etc. There's a massive library of templates available as well, so as long as you don't need to get too fancy, you'll find an email or page template that fits your needs and looks beautiful. If you get stuck on something, customer support tickets are responded to within 24 hours, usually much quicker. That can make all the difference in quickly finding value in a new marketing automation system.
What do you dislike about the product?
Customer support is usually top-notch, but every once in a while, you'll get a support agent that doesn't answer the question asked. 9 (or more) out of 10 times, this isn't an issue, and customer support is super fast and answers your question in the first reply. Also, if you don't have your data game in order, reporting can be difficult. Be thoughtful when setting up your contact & account structure with the type of reporting you'll need in mind. You'll save yourself time later.
What problems is the product solving and how is that benefiting you?
HubSpot makes it easy for our team to segment contacts, send personalized emails, field and follow up with inbound website leads, and create workflows to keep contact records up-to-date. Our entire team uses the dashboards and reports we have built to understand the health of our marketing funnel. We also use Hubspot for our CRM, which makes the Marketing Hub even more powerful.


    Jesse B.

Hubspot is 95% of what I need it to be, which is a really good thing

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
Most of Hubspot is incredibly user-friendly, and when it's not, they have a hands-on and responsive support team. Seriously, their support is absolute top-tier. Workflows are powerful, lists are intuitive and easy to manage, and their email building tools have improved vastly over the years.
What do you dislike about the product?
Ads data doesn't work with their APIs (as of the time I write this post). We want to pull specific ad activity data on the contact level into different systems like Looker. Right now, this isn't possible. Also, please do A/B email testing in workflows!
What problems is the product solving and how is that benefiting you?
Hubspot does it all. It solves so many different problems for us. Hubspot helps us with marketing automation, data management, email marketing, content management, and more -- You name it, they likely have some tool to help. It's nice to have ~80-90% of marketing use cases fulfilled by one platform. Not to mention, Hubspot is easy to integrate into (most) other systems.
Recommendations to others considering the product:
Don't buy software to solve a business problem. Create a strategy with use cases, and find the tool (s) that best fit your needs. Hubspot is a lot easier to get started with if you know what problems you're trying to solve before signing a contract. Lastly, Hubspot is great for people from all walks of life: beginners, small businesses, experienced marketing professionals, and more.


    Computer Software

So far so good

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
The fact that all of my assets are in one place and I can trace the customer journey from the first visit to sale.
What do you dislike about the product?
The autosave feature in the landing page and blog tools can sometimes refresh the page in a way that throws me out of whatever I was working on.
What problems is the product solving and how is that benefiting you?
Attribution is a huge one!


    Apparel & Fashion

HS Landing Page Review

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
The most helpful tool in Hubspot to me is the ability to create material that is easy to distribute and looks nice.
What do you dislike about the product?
I don't particularly appreciate that I cant post more than one image on the social creation page. I also wish there was a tool to easily view how the Instagram social feed will look while preparing posts.
What problems is the product solving and how is that benefiting you?
To quickly send information to current and prospective customers.