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Reviews from AWS customer

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    Government Relations

Mktg Hub for a small team

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Marketing hub equips our team with the tools necessary to be a dynamic marketing firm. Being a small team causes us to be spread thin on many tasks but with everything living in HubSpot it allows us to tackle all request like a big firm.
What do you dislike about the product?
The constant updates to the navigation bar.
What problems is the product solving and how is that benefiting you?
Having all tools in one place.


    Ankit M.

Great Product!

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
A comprehensive GTM play going on in one platform!
What do you dislike about the product?
It becomes expensive when we scale to millions of contacts.
What problems is the product solving and how is that benefiting you?
A comprehensive platform for doing all our marketing and marketing ops!


    Katie D.

Great ease of use and analytics

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I'm a head of marketing with a very small team so spend more time in my systems than I'd like. That said, Hubspot makes it really easy for me to see how I'm performing and even to do things like create and run campaigns. My favorite part though is customer journeys that show me what customers are interacting with across sales and marketing. Finally I know what's working.
What do you dislike about the product?
Not a dislike per se but I anticipated somehow that journeys and multi-touch attribution would come pre-configured, which is not the case.
What problems is the product solving and how is that benefiting you?
The primary problem Hubspot solves (which is why I replaced Marketo) is giving me insight into what's working and what's not. Attribution and journeys make this really easy to see.


    Madison H.

Love it!

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
It's so easy to use - it takes a one month task and turns it into a one week task
What do you dislike about the product?
The learning curve - it took a minute to figure it all out
What problems is the product solving and how is that benefiting you?
We were using multiple marketing/social media/email programs and now its all integrated into one


    Mia K.

Sr manager

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Automations and workflows for testing different customer experiences.
What do you dislike about the product?
I would love more reporting within workflows and predictive triggers.
What problems is the product solving and how is that benefiting you?
Making local specific marketing lifecycles and campaigns


    Kristi L.

Game Changer for Marketing Professionals

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I love that everything is in one spot. I can create my personas, start a campaign, assign tactics, create workflows and automations, and lead scoring. SQL’s are automatically sent to our sales team, who know the leads are quality and ready to be followed up on.
What do you dislike about the product?
Not a dislike, but there is certainly a learning curve to using the software to its full potential. And for our team it has taken a lot of trial and error.
What problems is the product solving and how is that benefiting you?
It enables me to get quality SQL’s linked to each of my campaigns and most importantly provide proof of return on investment to our executives through advanced reporting, tracking and metrics.


    Computer Software

Makes all marketing automation easy

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Email marketing for nurture drips and eblasts.
What do you dislike about the product?
Managing marketing contacts count each month
What problems is the product solving and how is that benefiting you?
Easily automate email marketing for different target audience segments


    kristel a.

Hubspot for client experience marketing

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
It's a one-stop shop for creating campaigns for client communications, events, etc
What do you dislike about the product?
Limited on the events capabilities and forms can be tricky
What problems is the product solving and how is that benefiting you?
Connects the customer journey and communications lifecycle


    Jack W.

The standard in modern marketing

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot is the best-in-class fully integrated marketing platform that combines all the tools that a modern-day marketer needs to be successful. Now built with an AI-first mentality, HubSpot's marketing platform gives users and businesses the tools they need to succeed in a rapidly evolving AI world. Whenever I talk to organisations about HubSpot, the thing I hammer home is the conected nature of the reporting. For years, marketing has been an illsuve function that is rarely tracked properly. HubSpot makes it easy to connect your data to the bottom-line and see how marketing is (or isn't!) driving results.
What do you dislike about the product?
There are some better individual solutions on the market. For example, a dedicsted email platform may be better, or a dedicated social media management tool may be better. However, the connected nature of having all of these tools in one platforms allows businesses to work quicker, and report on the data that actually matters.
What problems is the product solving and how is that benefiting you?
Disconnected data and reporting, slow time to market. HubSpot's connected marketing and CRM means that we can now build real-time reporting that shows the value of marketing.


    Electrical/Electronic Manufacturing

Marketing hub has increased brand visibility

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Content remix functionality makes it easy to create emails and social posts
What do you dislike about the product?
Icons for navigation can be confusing at times
What problems is the product solving and how is that benefiting you?
Ease of tracking most activities in one place