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    Computer Software

straightforward features plus training depth

  • June 26, 2020
  • Review provided by G2

What do you like best about the product?
The simple UI, and ability to clone to create or update campaign content quickly. Easy to look at with a wide range of features and functionality. Intuitive for most things. Easy to access widely used information. Easy to share information and reports with others. Logging of actions is helpful for company wide communication. Resource emails sent occasionally are helpful, good cadence, not too much. I can trust devices so multifactor isn't needed each time. That is really annoying when it is required every time and you need a code to text of 2FA app to generate a code to enter. I like that there is an app for HubSpot. I like that there are warnings when you go to edit something like a CTA and the system automatically warns you when you could be editing something you don;t realize will have a ripple effect into your system and upset users. I can have many tabs open, and it auto saves what I am working on but also warns me if it did not save.
What do you dislike about the product?
The reporting back end efforts for dashboards need to be easier to create. And the inability to paste multiple email addresses in an email without creating a list or selecting entries individually is frustrating each time I have to send it to a subset. The old email editor functions better than the new one. You should be able to create a list from the checked contacts in a list more easily. List view is less than helpful for the options listed vs potential, like when you check the boxes to delete contacts they uncheck when you go to the next page. SO many drop downs, would be great to organize by campaign and have a set of templates assigned to each group to update and help with repetitive tasks. It was great to get the link to this survey but COME ON I have NO idea how to complete it correctly to make it "done" since A+ is not enough, no matter how I list my likes, dislikes, or add more detail . My Upload permissions were revoked after someone else uploaded data and it overwrited much of our database. This has caused me SO much headache. Please change this so there is less risk of someone affecting a whole database, and the threat of having to cripple other roles inorder to safeguard that form happening. Reporting needs to be easier to see by drilling down from charts. They needs to be clickable and not just a hover recap of what it contains, opening to a few areas would make pulling up data for others much easier without having to have 8 tabs open while working on various projects.
What problems is the product solving and how is that benefiting you?
Accessible for multiple users and relatively easy to learn. Fantastic training library, and I appreciate that it is not just system based knowledge. I love the ability to watch training videos at different speeds and have certificates avail to qualify the training we do in our day to day to make the company run better. All the little things add up.
Recommendations to others considering the product:
Excellent functionality and at a competitive price. Great learning tools that cover most everything you'd need to know to succeed better in your industry.


    Computer Software

HubSpot Marketing has allowed me to keep tabs on every facet of my organization's health.

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
They are always upgrading the reporting features which I appreciate. As well, the customization of HubSpot allows us to really track our leads transparently and nurture them accordingly.
What do you dislike about the product?
There are instances where numbers don't line up for no apparent reason and require a little more digging to get an accurate picture. But I do understand we're inputting A LOT of data.
What problems is the product solving and how is that benefiting you?
We use workflows to both nurture our leads, as well as connect with our Zoom account for easy webinar registration and tracking.


    Hospital & Health Care

HubSpot Marketing Hub will make your life so much easier

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot is incredibly simple and easy to use.
What do you dislike about the product?
At times it's challenging to design a landing page or webpage
What problems is the product solving and how is that benefiting you?
Realized the benefits of using personalized landing pages with our marketing campaigns
Recommendations to others considering the product:
Make sure it has everything you need!


    Rebecca S.

Easy to use CRM/Marketing Automation/Sales Prospecting

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
I like how user friendly HubSpot is. It's pretty clear and easy to understand where you're at in the system so that you can do what you need to be successful. And I like that it's all-in-one for what I need to do. Contact/Company/Deal records are in one system so marketing campaigns and sales follow-ups can access the details they need to follow-up successfully.
What do you dislike about the product?
Sometimes I feel like hubSpot is too simple because there are a few things I would like to do but cannot. Most of these are items on the product roadmap though because I know others are keen to have these features added as well. HubSpot is great about listening to customer needs and acting on them.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub helps us to keep out content organized and share our content with prospects and customers. Marketing Hub is used for both of those channels in a streamlined way.


    Sam M.

Love it!

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to use interface. Perfect for beginners like I was!
What do you dislike about the product?
I wish you could copy templates over from one account to the other since we work between two companies.
What problems is the product solving and how is that benefiting you?
n/A


    Gary A.

Robust, Simple, Essential

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot does so much, from emails to landing pages, this is truly an all-in-one marketing tool for us. We started using it just a place to hold our email contacts and send occasional email blasts. We now use it for regular email campaigns, landing pages for ads, social media posting, SEO tracking, lead generation, lead reporting, and chat interface on our website. Our sales team has also adopted it as our CRM and integrating the two sides has been amazing.
What do you dislike about the product?
There are some limits in the ways reporting is done. Specifically when trying to do comparison reports.
What problems is the product solving and how is that benefiting you?
Hubspot is key for our content distribution strategy. It helps us post, publish, and push content to our audience from one easy platform.
Hubspot has also been extremely helpful as we've aligned our Sales and Marketing teams and become more data-driven.
Recommendations to others considering the product:
It very much is an all in one solution. Be careful of your contacts count as you are charged an additional fee depending on how many contacts you have in your database.


    Kelley B.

There are other software solutions, but not better partners

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot does a great job of taking care of our team. They reach out regularly to make sure things are going well and we're being succesful. The wealth of tools and how we can use them seem endless... sometimes too endless. And then everything is so intuitive. We've actually used some of their step-by-step how-to's and task management to inspire our own development of training solutions for our customers in a completely different space.
What do you dislike about the product?
The web templates could use a bit of attention. I wish they were as adjustable as the email templates are. Email is super easy, but to get the web stuff as pretty or consistent with your website UI takes more work or a developer.
What problems is the product solving and how is that benefiting you?
We use HubSpot Marketing for lead generation, managing email and social campaigns, and analyzing our effectiveness. It's made a lot of things easy and in one place.


    Patricia M.

Best tool to manage your marketing strategie

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
What I most like about Hubspot's Marketing Hub the how easy it is to build landing pages, forms and follow up emails. It makes my job very ease and I can do it all by myself, without needing a designer or developer all the time. At my company we make a lot of landing pages and it would be very hard to manage it without Hubspot. Besides that, Hubspot makes very easy to mesure all the metrics related to the pages we create, making our Marketing decicions more concious and precise.
What do you dislike about the product?
What I miss the most is being able to edit design elements on the page, just adjusting the size of the text boxes and things like that. It would make it really ease, because sometimes I need to ask for my designer to do simple things that if Hubspot made available some way to make it by just adjusting the design components of the page more simpler, I could do it by myself.
What problems is the product solving and how is that benefiting you?
Like I said, I need to creat a lot of landing pages and follow up emails. Being able to work with Hubspot is helping me to manage all this work in an ease way. Beying able to creat these contents with just one click is amazing and we couldn't be more happy about our decision to use Hubspot in our company. I recomend it to all of my clients.
Recommendations to others considering the product:
You should give it a try. Hubspot has a lot of free features, so don't hesitate to try it. I garanteee that if you do, you gonna want to get all the features as soon as possible.


    Joshua S.

All your marketing on one platform.

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot Marketing has enabled us to integrate all of our tools to a single platform. We can quickly see analytics and performance of our ads, landing pages, email outreach and forms. This includes our campaigns on Facebook Ads, Google and YouTube. The craziest part of it all is that I believe we've only scratched the surface! I look forward to seeing our business propelled further as we discover and utilize more of the tools provided by HubSpot Marketing Hub.
What do you dislike about the product?
Situations that don't allow out of the box tools for problem solving can be frustrating. Another area is ROI. Due to our business structure ROI is not necessarily measurable and sits at -100%.
What problems is the product solving and how is that benefiting you?
We're utilizing HubSpot Marketing Hub to get conversions! Tools such as automated email, customizable forms, CTAs and file storage make the platform ideal for most use cases. Also, I can't overstate the ease of integration with other platforms!


    Melissa I. U.

Complete tool for Marketing

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
Email marketing is so easy to use and complete, i like having all on the same website. I can see traffic, create CTA's, compare emails send, and more.
What do you dislike about the product?
That you cant personalizate the templates in real time (modules).
What problems is the product solving and how is that benefiting you?
So much benefits with our email marketing, reports, statics, anyalitics tools and more in such an easy platform.
Recommendations to others considering the product:
You have to give a try to this excelent tool. The more i know the more i like, its excellent for marketing.