What do you like best about the product?

Redpanda has been a powerful part of our infrastructure, it enables us to have the scalability and reliability that we need while being low touch around administration and maintenance. The Redpanda team has done as excellent job delivering a high quality product, as well as providing excellent support, guidance and continuous product and service improvements. BYOC has provided us the flexibility of running their managed service on our account, which combined with a very efficient Kafka platform, and their tooling and support, means we can focus our time and money on delivering even more value to our customers, while still having the flexibility of an onsite solution.

What do you dislike about the product?

If you're a Confluent or Open Source Kafka user, there will be some differences to adjust to with regards to running it yourself, as the underlying implementation is not the same, but I think overall an improvement for users in terms of management and configuration.

What problems is the product solving and how is that benefiting you?

Provides the backbone pipeline for our processing flows and connecting our various pieces of infrastructure together.