Great automation system for customer service purposes
What do you like best about the product?
I like the idea how it proactively anticipate customers needs and can fix issues before we become major issues.
What do you dislike about the product?
Overall, I don’t have any complaints about it. It just needs to be probably a little bit more user-friendly.
What problems is the product solving and how is that benefiting you?
It helps me mostly with the customer complaints