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182 reviews
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External reviews are not included in the AWS star rating for the product.


    Shelaqgh O.

Its like a one stop mobile shop

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
Access to all my clients' business email addresses in one place, I can manage disk space, create or delete addresses, change user names & passwords, set up forwarders, filters, set up calendars, configure device setup, and access the portal anywhere, it's all in one place
What do you dislike about the product?
The "help" documentation is designed like a wormhole, each step has linked explanations that take the reader further and further away from the instructions you wanted to read, ending up lost and stuck
What problems is the product solving and how is that benefiting you?
Access to all my clients' business email addresses in one place, I can manage disk space, create or delete addresses, change user names & passwords, set up forwarders, filters, set up calendars, configure device setup, and access the portal anywhere, it's all in one place


    Luca P.

Hosting Control Panel

  • July 04, 2025
  • Review provided by G2

What do you like best about the product?
mature web hosting control panel, widely recognized for its broad feature set and consistent performance in managing Linux-based hosting environments. The interface is organized into logical sections, which simplifies navigation for both novice and experienced users. Key technical features include:
• File Management: The File Manager enables direct upload, editing, and organization of files, reducing the need for external FTP clients. FTP account management and active connection monitoring are integrated, with options for anonymous FTP (though this can introduce security risks).
• Email Administration: The panel supports the creation and management of multiple email accounts, with built-in tools for spam filtering, autoresponders, and webmail access. Email-related DNS records (SPF, DKIM) can be configured directly from the dashboard.
• Domain and DNS Tools: Adding addon domains, subdomains, and redirects is straightforward. The DNS Zone Editor offers granular control over DNS records, supporting complex configurations from a single interface.
• Database Management: MySQL database creation and management are handled through both a dedicated interface and phpMyAdmin integration, with backup and restore options available for data protection.
• Security Features: SSL/TLS certificate management, password-protected directories, IP blocking, and hotlink protection are accessible without requiring command-line intervention. Two-factor authentication is available for enhanced account security.
• Automation and Software Installation: Softaculous integration allows one-click installation of popular applications like WordPress, while cron job scheduling automates routine tasks.
• Resource Monitoring: Real-time metrics for CPU, bandwidth, and storage usage are available, alongside access logs and error tracking utilities.
• Backup and Restore: Users can perform manual or scheduled backups, with a step-by-step Backup Wizard to facilitate recovery operations.
What do you dislike about the product?
There are several areas where cPanel falls short, especially for users with advanced requirements or those sensitive to operational costs:
• Pricing: The cost of cPanel licenses has increased substantially in recent years. For hosting providers and end users alike, these recurring fees can become a significant portion of overall infrastructure expenses, sometimes exceeding the cost of the server itself.

• Resource Consumption: cPanel can be resource-intensive, particularly on lower-end VPS or shared hosting environments. This overhead may impact site performance when server resources are already constrained.
What problems is the product solving and how is that benefiting you?
cPanel has addressed several operational challenges common in our web hosting context:
• Centralized Management: By consolidating file, email, domain, and database management into a single interface, cPanel reduces the need for multiple tools or command-line expertise.
• Operational Efficiency: Routine tasks such as site creation, email setup, SSL installation, and backups are automated.
• Scalability: With WHM integration, managing multiple accounts and services across a server is practical and organized.
• Security Posture: Built-in security tools help enforce best practices, such as SSL deployment and access restrictions.
• Disaster Recovery: Regular backup and restore capabilities provide a safety net against data loss or failed updates.

Despite its strengths, the increasing costs, support limitations, and resource demands mean cPanel is no longer the default choice for our hosting scenario.


    Eric C.

If your cPanel ID gets messed up, you have no way to get support!

  • June 19, 2025
  • Review provided by G2

What do you like best about the product?
Love how easy it is to use and manage servers with.
What do you dislike about the product?
Support, it's gone into the toilet. We purchased a new cPanel license from the cPanel store but our cPanel ID won't let us sign in or send a support request. I've tried all channels but can't get to anyone. I'm regretting not using a different panel like Directadmin or another

Update, I had to resort to Facebook messenger to get this resolved.
What problems is the product solving and how is that benefiting you?
Makes managing servers easy but support is the worst its ever been.


    Vishal S.

User-Friendly Interface and Loaded with features

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
Easy Software Installation
Comprehensive Feature Set
Backup and Restore Tools
Multi-User Access with WHM
What do you dislike about the product?
Cpane/WHM Licensing Costs Have Increased
What problems is the product solving and how is that benefiting you?
Managing Multiple Services in One Place
Manual Website and CMS Setup
SL and Security Configuration


    sandeep m.

experience with CPanel- Honest review

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
manage each and everything in single control panel ,easily host our email on this and main thing we are easy built our site using wordpress in cpanel
What do you dislike about the product?
i am very much satisfied with cpanel so nothing disliking in it
What problems is the product solving and how is that benefiting you?
built site using site builder and wordpress and easily manage and host our email on it


    Aninda S.

Best Environment for deploying wordpress

  • January 22, 2025
  • Review provided by G2

What do you like best about the product?
Its really easy to use with really great number of features
What do you dislike about the product?
C-panel has been always an easy to use tool for us, no nothing to dislike around it
What problems is the product solving and how is that benefiting you?
Wordpress hosting and managing through integrated Apps


    Information Technology and Services

10/10 for webhosting

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use is the most important thing. Cpanel interface is very much user friendly and anybody can use it with a bit of research. There are many more options and services in cpanel compared to other hosting platforms like firectadmin or plesk.
What do you dislike about the product?
Nothing much to dislike. However, sometimes I felt like there are some bug while trying to run the autossl for domains. It runs in an infinite loop sometimes.
What problems is the product solving and how is that benefiting you?
The servers with cpanel installed are much more convenient to run daily tasks and troubleshooting. Most of the options are in the frontend itself and therefore rarely we need to use backed for any kind of troubleshooting.


    Marketing and Advertising

Cpanel is easy to use

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Hey, I have been using Cpanel for many years. I find it very useful and user-friendly. It's recommended!
What do you dislike about the product?
I don't have anything negative in my mind.
What problems is the product solving and how is that benefiting you?
Easily install WordPress.


    Nichole B.

cPanel makes setting up hosting a breeze

  • March 12, 2024
  • Review provided by G2

What do you like best about the product?
I like that cPanel makes it easy to add domains to your server and manage them through WHM. The interface makes basic setup items such as email set up simple. You can use integrated tools to easily install content management programs on your domain, use phpmyAdmin to manage databases, and there are resource management tools to troubleshoot server slowdowns.
What do you dislike about the product?
If you enjoy working on your server directly on the back end cPanel can introduce problems as it automates resetting your changes made outside of the system. An experienced server admin would likely be better off working without a Panel. cPanel can create security holes if you don't set it up properly and use secure passwords. The rising price point is becoming prohibitive
What problems is the product solving and how is that benefiting you?
Allows easy management of multiple domains / accounts on a server.


    Christy N.

cpanel is a great web site server manager

  • January 29, 2024
  • Review provided by G2

What do you like best about the product?
The dashboard is intuitive and easy to use even for non technical people.
What do you dislike about the product?
I don't dislike anything but maybe the icon graphics could be a little better.
What problems is the product solving and how is that benefiting you?
cPanel lets me manage all of my web sites and can easily access all of the Tools in the dashboard.