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Smart Last-Mile Delivery Optimization with Real-Time Visibility
What do you like best about the product?
LogiNext Mile has significantly improved our last-mile delivery operations, particularly when it comes to route planning and delivery optimization. The platform’s intelligent routing helps cut delivery times and fuel costs by factoring in real-time traffic, vehicle capacity, and delivery time windows. With real-time fleet visibility and dynamic rerouting, our on-time delivery performance has improved, and we’ve seen fewer customer queries about ETAs. Automated dispatch and capacity allocation also save a considerable amount of manual effort, while the ePOD functionality provides accurate proof of delivery and supports faster reconciliation. Overall, it has proven to be a reliable and efficient solution for managing last-mile logistics.
What do you dislike about the product?
While LogiNext Mile is a powerful platform, there are a few challenges worth noting. The system relies heavily on stable internet connectivity, which can limit real-time tracking and route optimization in remote or low-coverage areas. Customization and ERP integrations may also take considerable time, which can delay time-to-value for organizations with more complex requirements. In addition, the advanced features come with a steep learning curve and often require dedicated training, which may be difficult for smaller teams to accommodate. Although third-party integrations are promoted as straightforward, real-world implementations can still run into API limitations and data synchronization issues. Customer notifications and ETA updates may also be delayed in poor network zones, and onboarding or customization support can be slower than expected, with more complex implementations taking a few months.
What problems is the product solving and how is that benefiting you?
Before implementing LogiNext Mile, we struggled with poor delivery visibility, inaccurate ETAs, and high customer dissatisfaction because real-time updates were limited. The platform helped resolve these issues with more accurate ETA predictions and real-time customer notifications, which significantly reduced customer inquiries and delivery refusals. We also lacked data-driven insights for resource planning and forecasting, making it difficult to plan fleet capacity and investments with confidence. LogiNext Mile’s analytics and predictive insights supported better decision-making around fleet size, hiring, and equipment utilization. In addition, manual dispatch was a major bottleneck that consumed a lot of time and led to operational delays. The automated capacity allocation feature streamlined order-to-driver matching, saving substantial planning time while improving overall delivery speed and throughput.
Easy to Use Platform with Priority Ticket Resolution
What do you like best about the product?
The platform is easy to use and are aligned with our exceptions and ticket's are being resolved on priority basis.
What do you dislike about the product?
It is taking little long time to deliver new account for our business
What problems is the product solving and how is that benefiting you?
Only new account opening process should be more fast
Excellent Route Planning & Delivery Optimization
What do you like best about the product?
Route planning, Easy of use, and flexibility
What do you dislike about the product?
Industry specific customization takes longer time
What problems is the product solving and how is that benefiting you?
LogiNext helps us plan our orders and their respective routes optimally.
Accurate, Flexible, and User-Friendly Experience
What do you like best about the product?
The accuracy of data, ease of use and flexibility
What do you dislike about the product?
High charges for customization to make any changes
What problems is the product solving and how is that benefiting you?
Provides more accuracy in validating cabs billing data with Loginext km run data
Excellent Delivery App for Riders
What do you like best about the product?
The delivery app used by the riders and the features of loginext
What do you dislike about the product?
The client or person should know the logics behind the functionality so that the client who is using can use it in more effective way.
What problems is the product solving and how is that benefiting you?
Helped in delivering the orders to the customers with secure handshaking features
Real-Time Visibility and Control Transformed Our Logistics
What do you like best about the product?
What I like most about Loginext TMS is its ability to provide real time visibility and control over our transportation operations. It has significantly reduced manual coordination and improved overall logistics performance
What do you dislike about the product?
The response time for critical support tickets can be slower than expected, especially during peak operational periods
What problems is the product solving and how is that benefiting you?
Loginext has helped streamline our transportation operations with improved visibility, real time tracking and route optimisation. The platform is intuitive and scalable, making it suitable for complex logistics environments.
LogiNext Mile Makes a Positive Impact
What do you like best about the product?
LogiNext Mile features an intuitive, user-friendly interface that streamlines the management of last-mile deliveries. The platform’s real-time tracking and route optimization tools greatly enhance operational efficiency and help reduce delivery times. Its comprehensive analytics and reporting capabilities deliver actionable insights, enabling teams to make informed, data-driven decisions. Overall, LogiNext Mile is a dependable solution that boosts visibility, productivity, and customer satisfaction.
What do you dislike about the product?
Although the platform offers a wide range of features, its user interface may seem a bit complicated for newcomers, and setting it up initially demands both time and some training. Furthermore, there are sometimes delays in real-time updates, which can affect decision-making during busy periods.
What problems is the product solving and how is that benefiting you?
LogiNext Mile has been instrumental in tackling major challenges we face in last-mile delivery. With its real-time visibility, route optimization, and automated dispatching, we have seen a reduction in delivery delays, more efficient use of resources, and a noticeable boost in customer satisfaction. Additionally, the platform’s analytics support improved planning and cost management, which has had a positive impact on our operational efficiency and the overall performance of our supply chain.
Exceptional Support at All Times
What do you like best about the product?
The support they offer in the face of any inconvenience is excellent.
What do you dislike about the product?
It would be useful for in-person visits for meetings to be more frequent in the Latin American region.
What problems is the product solving and how is that benefiting you?
It helped me with the automatic assignment of orders in real time, generating the best combination of efficiency and experience needed in high-volume operations.
Great Integration and Usability, But Needs Better Auto-Allocation and Support
What do you like best about the product?
The app is fantastic—very easy to use and ideal for managing our internal orders. It also offers an API for integration with other tools. We connected it to our own app, Logilinker, using the Loginext API, which allows us to send order details from our Shopify store directly to Loginext.
What do you dislike about the product?
When we send orders to Loginext, the system does not always automatically allocate them to the nearest driver as expected. Additionally, Loginext only offers email support, which causes delays in communication. also facing some issue with payments.
What problems is the product solving and how is that benefiting you?
we are managing more than 100 orders per day and we are delivering the order within 1hr. so managing the drivers and root is easy with the app.
User-Friendly and Cost-Efficient Routing Solution
What do you like best about the product?
The UX and UI are very user-friendly, making it easy to navigate. It's also a very good and cost-efficient solution for routing.
What do you dislike about the product?
It can be somewhat challenging to tailor the software to specific requirements, especially when dealing with unique customer processes that are common in Latam.
What problems is the product solving and how is that benefiting you?
The platform enables quick expansion into new regions for last mile parcel delivery.
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