What do you like best about the product?

Our company has been using Teramind for the past three years, and it has been a highly valuable tool for our business. Initially, we started using it as a tracking solution for our remote employees. However, with the excellent support from our Teramind CSM, we have been able to make the most of the platform.
We’ve set up automated productivity reports for various departments, allowing us to clearly see how our employees are using their time. Teramind offers a wide range of visual reports that help us compare productivity levels across employees and track when they are most active.
We have also implemented several rules for employee computer usage. For instance, we receive alerts if someone is working over the weekend enabling us to quickly respond to any urgent client needs.
One feature we particularly appreciate—and have not found in other systems—is the remote control function. This allows us to remotely shut down employees' computers at night if they forget to log off, which helps maintain efficiency.
Overall, Teramind has exceeded our expectations and continues to provide great value in optimizing our operations and improving productivity.

What do you dislike about the product?

While the filter and column system was initially a bit challenging to understand, once you get the hang of it, creating custom reports tailored to your needs becomes incredibly easy.

What problems is the product solving and how is that benefiting you?

Data Loss Prevention as the main one for us - all employees activity is recorded, using usb flash drives is restricted by Teramind, notifications on trigger words were set up. Monitoring employees work time by setting up their schedule with alerts, and multiple productivity/ email/ messages reports.
Since implementing Teramind, our company's performance has seen a noticeable improvement, with increased efficiency, smoother operations, and stronger data security