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Reviews from AWS customer

7 AWS reviews

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4-star reviews ( Show all reviews )

    ChristopheFournel

Excels in mapping development, searching for contracts in data governance, creating data quality rules, and designing merging processes

  • December 15, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use Informatica Cloud Data Integration to migrate to the cloud, upgrade our data warehouse, and implement master data management. It helps us with in-depth analysis, leveraging shared history, and addressing data governance questions.

What is most valuable?

The most valuable features of Informatica Cloud Data Integration for our clients are the AI capabilities within Informatica Intelligent Cloud Services. It excels in mapping development, searching for contracts in data governance, creating data quality rules, and designing merging processes. The ability to identify duplicates and automate analysis coverage is particularly beneficial. Additionally, the cost-effective option of using Informatica Cloud Data Integration for smaller projects or departments has made it more accessible and attractive for experimentation.

What needs improvement?

One area where Informatica Cloud Data Integration could improve is in providing more accelerators for certain functionalities. For example, for master data management, having additional accelerators could streamline implementation. Additionally, enhancing compatibility with metadata sharing across different applications, similar to what is achievable with PowerCenter, would further enhance the product's capabilities.

I would like to see more connectors for on-premise databases in the next version of Informatica Cloud Data Integration. Currently, CDI free is a great option for cloud integration, but expanding the connectors to include databases like Oracle or MySQL for on-premise environments would make the tool more versatile and accessible for smaller businesses or those not fully in the cloud.

For how long have I used the solution?

I have been working with Informatica Cloud Data Integration since 2016.

What do I think about the stability of the solution?

Informatica Cloud Data Integration has been generally stable, with occasional editor issues. However, SLAs are consistently respected, and we typically experience minimal downtime, averaging around two to three hours per month.

What do I think about the scalability of the solution?

The scalability of Informatica Cloud Data Integration is high. With advanced pushdown optimization, it performs well in various environments like Snowflake and AWS. It is suitable for companies of all sizes; for small to medium enterprises, starting with fewer IPUs is cost-effective, and scalability allows for growth as needed.

How are customer service and support?

I would rate Informatica's vendor support as a seven out of ten. It is generally good, but there is room for improvement, especially as they shift focus from on-premise to the cloud. We often find answers in the community for software issues, but sometimes we encounter challenges that require official support tickets.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup for Informatica Data Integration is straightforward. Deployment is simple, involving exporting and importing development processes. The ability to pilot the Informatica Data Integration platform from various APIs makes continuous integration and deployment easy to manage through API calls.

What's my experience with pricing, setup cost, and licensing?

I would rate Informatica's pricing as an eight out of ten in terms of affordability. Starting with a small IPU volume is cost-effective, and as we grow, the pricing adjusts favorably based on consumption, which makes it reasonable for our needs.

What other advice do I have?

I would rate Informatica Cloud Data Integration overall as an eight out of ten. It is a comprehensive platform covering data integration, API integration, data quality, data governance, master data, and privacy tools—all within one platform. The accessibility to all functionalities with the purchase of IPUs is a significant advantage compared to the past where certain features required additional payments and permissions.

Which deployment model are you using for this solution?

Hybrid Cloud


    reviewer2311707

A scalable and stable product with good workflow functionalities

  • November 27, 2023
  • Review provided by PeerSpot

What is our primary use case?

My company works with our different customers to implement and install the solution.

What is most valuable?

The workflow in Informatica Axon is intelligent and good. Informatica Axon provides good data collection and good search criteria. In Informatica Axon, workflow and business glossary are good.

What needs improvement?

There are some limitations with Informatica Axon when one tries to connect or integrate it with Jira. For example, I can't delete any workflows after the integration process. There are issues with the integration capabilities of the tool with third-party solutions, specifically Jira.

For how long have I used the solution?

I have experience with Informatica Axon for two to three years.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

I recommend the solution to big companies because its functions are suitable for high-end companies.

How are customer service and support?

The P1 support offered by the solution's technical support is very fast. If it is not P1 support, the support a user might get will be slow as it takes time. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

For data governance, I work with Informatica Axon only. I prefer Informatica Axon for enterprise metadata management at an enterprise level, data quality, and integration. I only recommend Informatica Axon, mainly for data governance.

How was the initial setup?

The product's initial setup phase is very easy.

For each of our company's customers, with an installation scope in place, it doesn't take much time. The product's implementation scope differs from the installation scope. I usually help our company's customers implement the tool.

The solution is deployed on an on-premises model.

What other advice do I have?

Informatica Axon is a very good product with an easy implementation phase and a lot of information about the tool available online on the internet.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Emmanuel Sikwane

Makes sure our data is in good shape across different apps

  • November 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Informatica Axon to make sure our data is in good shape across different apps. It helps us work with clients to set rules for data and keep things organized. For a bank, it makes sure customer info, like contact details, is correct and follows privacy rules. Axon also made it easy for our team to check and trust the data we were using. It is like a tool that brings everyone together and helps us find and use data better.

What is most valuable?

The most valuable feature of Informatica Axon has been the data marketplace. It has been a favorite because it not only boosts user engagement but also fosters collaboration. Implementing it was straightforward, and it seamlessly became a part of our organizational culture, making it easy for people to work together and share information.

What needs improvement?

One area I would like to see improvement in Informatica Axon is achieving feature parity between the on-premise and cloud versions. It would be great if the cloud version could match the full range of capabilities available on-premise. This would ensure a seamless experience and allow users to leverage all of Axon's features regardless of their deployment environment.

For how long have I used the solution?

I have been using Informatica Axon for almost two years.

What do I think about the stability of the solution?

I would rate Informatica Axon at eight out of ten for stability. The main thing to improve is making the features and interface consistent between the on-premise and cloud versions. The cloud interface looks modern with DDGC, but the on-premise one is a bit outdated. Aligning them would be a big plus.

What do I think about the scalability of the solution?

It is quite scalable. We had approximately 500 end users.

How are customer service and support?

The standard support is good – they usually get back within the agreed time. If you have a higher-level support contract, like gold, silver, or platinum, you get a faster response, but the support team is generally effective and helpful.

How was the initial setup?

Setting up Informatica Axon varies, but it generally depends on having a good grasp of data concepts. If you understand data well, the setup becomes more straightforward. Deploying and maintaining Informatica Axon depends on the use case, but I would say not too many people are needed. I would recommend at least two people per department or business unit to start with. It is good to have a mix, like an admin or engineer and a developer. One person could handle the technical side, while the other, who understands data and processes well, can provide expertise.

What's my experience with pricing, setup cost, and licensing?

The licensing for Informatica Axon is expensive, but it provides value for the investment. With the new cloud platform, they have introduced a consumption-based license model, where you only pay for what you use. This change has made it more affordable and easier for users.

What other advice do I have?

For those looking to start using Informatica Axon, my advice is to do thorough research, especially on available solutions, as integration with other software plays a big role. With the Informatica cloud solution, you have the flexibility to choose features that suit your needs. Starting with data quality is usually a good move before diving into more complex tasks. Consider exploring tools like robotics for repetitive or tedious tasks. Having someone experienced with data is a significant advantage, as these projects often have long cycles. Experienced individuals can guide you, help set realistic expectations, and emphasize the need for patience, as data governance projects take time to show results. Overall, I would rate the solution as an eight out of ten.


    Andre Collin

A tool with the ability to aggregate and put together data from multiple sources into a single place

  • October 31, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Informatica MDM to align data in my company.

How has it helped my organization?

The ability to aggregate and put together data from around fifty sources into one environment allows us to have a preview of everything in a single place, which is something we did not have previously in our company.

What is most valuable?

The most valuable feature I see in Informatica MDM stems from everything that touches the area of data governance.

What needs improvement?

I think everything related to the APIs and the manageability of the APIs in Informatica MDM are areas where improvements are required.

For how long have I used the solution?

I have been using Informatica MDM for five years. I use the solution's latest version. I am a user of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Around 250 users of the solution exist in my company.

There is a need to use the solution in my company at least three times a week.

How are customer service and support?

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with other solutions. I switched to Informatica MDM from other solutions since it offers better scalability options and interoperability.

How was the initial setup?

I rate the product's initial setup a seven on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process.

My company has deployed Informatica MDM with the services offered by our cloud partner.

Informatica MDM's deployment phase takes around a year to be completed.

Two people, who are data engineers specialized in Informatica MDM, are required for the deployment phase of the product.

What about the implementation team?

Informatica MDM's deployment phase was carried out with the help of my company's in-house team and Informatica's partner.

What's my experience with pricing, setup cost, and licensing?

I rate Informatica MDM's price a six on a scale of one to ten, where one is a low price, and ten is a high price.

What other advice do I have?

Ideally, only one person is required to take care of the maintenance part of the product, but with the number of terminals where the solution is deployed, there may be a need for three or four people.

I recommend the solution to those who plan to use it.

I rate the overall solution an eight out of ten.


    Mevi35245

A tool that is suitable for small, medium, and enterprise-sized businesses and is worth the money

  • October 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

A wide range of solutions exist because data is primary, and my company looks over many overall data management solutions, from which Informatica Data Quality becomes one of our biggest priorities.

What is most valuable?

I cannot just go into details of the product's features randomly because if you look at a very wide range of overall requirements, be it Informatica or Talend or more data lake solutions like Snowflake. My company goes through an entire range of areas, making it difficult for me to just speak about the features.

What needs improvement?

Accuracy is one of the key areas a client looks at before using a solution. Considering internal data from legacy systems, it is quite difficult to know if Informatica Data Quality meets that high level of accuracy criteria. The aforementioned area can be considered for improvement in the solution.

For how long have I used the solution?

I have been a consultant for Informatica Data Quality for two years in my company. I don't directly use the solution.

What do I think about the stability of the solution?

From a stability point of view, I haven't heard of any complaints about the solution from any of my company's clients who use it.

What do I think about the scalability of the solution?

I don't go into the technical side of Informatica Data Quality much since I mostly work on the procurement side and market knowledge area related to the product. Scalability remains one of the requirements of the clients who buy the product, especially for future growth. My company caters to a mixture of clients, consisting of small, medium, and enterprise-sized businesses.

How was the initial setup?

I do not go into the complete deployment areas of Informatica Data Quality.

The solution is deployed on a hybrid cloud.

What was our ROI?

Informatica Data Quality is a product that is worth the money.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven on a scale of one to ten, where one is the lowest price and ten is the highest price.

Which other solutions did I evaluate?

I do look at a number of data quality tools, but Informatica, Talend, and Ataccama are a few of the top solutions I have come across.

My company deals with Informatica Data Quality since Informatica is a big vendor in the overall data management area.

What other advice do I have?

I won't be able to speak on how I can recommend the solution to others since my suggestions will have to be based on the product's features and technical details. I wouldn't be able to point out anything about the product in detail, especially since I am not much of an end user.

Based on the feedback that I have received about the product from my company's customers, I rate the overall product a seven or eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    Sabahat Hussain

Represents clusters nicely and has good interface but needs improvement in integration

  • October 09, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our use cases were related to the financial and banking sectors. We created data and transferred it to the enterprise level. 

What is most valuable?

The most valuable feature of Informatica Axon is features, interfaces, and data mapping. It represents clusters nicely. 

What needs improvement?

The solution should improve its integration. 

For how long have I used the solution?

 I have been using the product for three years. 

What do I think about the stability of the solution?

Informatica Axon is stable. 

What do I think about the scalability of the solution?

The product is scalable. 

How are customer service and support?

The tool's support is fine. 

How was the initial setup?

Informatica Axon's deployment is straightforward. 

What other advice do I have?

I rate the product an eight out of ten. 

Which deployment model are you using for this solution?

On-premises


    Emre Yiğit

An easy-to-deploy and easy-to-use tool meant for enterprise-sized companies

  • October 04, 2023
  • Review provided by PeerSpot

What is our primary use case?

My company does not specifically focus on selling the solution to a particular sector. My company generally sells the solution to various sectors, including manufacturing and finance.

What is most valuable?

Informatica Enterprise Data Catalog is a compact tool. Many products operate as a data system solution or as a data catalog tool. The product is helpful when it comes to data transformation. If you would like to solve specific data-related problems, Informatica Enterprise Data Catalog can serve as a useful product.

What needs improvement?

I cannot specifically point out an area in Informatica Enterprise Data Catalog that needs improvement since it properly functions as a data catalog tool. You cannot use something like Atlas to get catalog ranges, making Informatica Enterprise Data Catalog a comparatively powerful tool. The UX and UI of the solution are areas with certain shortcomings where improvements can be made in the future.

If I want to get some extra features in the product, I can contact Informatica's research and development team, who can add some new features to the product and make the tool available in the market.

For how long have I used the solution?

I have been using Informatica Enterprise Data Catalog for more than ten years. My company has a partnership with Informatica.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

Though there are some bugs in the solution, Informatica's research and development team, along with Informatica's customer service team, supports my company in solving such bug-related issues.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

Informatica Enterprise Data Catalog can be a good solution that is really easy to use when it comes to enterprise-sized companies, but it may pose some challenges for small and medium-sized companies.

Most companies to whom my company provides the solution are enterprise-sized businesses.

How are customer service and support?

I rate the technical support a ten out of ten. My company has a partnership with Informatica, and we provide Informatica's products to the end users or customers. Informatica has to provide my company with good support in order to hold on to its customers who deal with my company.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the product's initial setup a nine and a half to ten on a scale of one to ten, where one is difficult and ten is easy.

Most of the companies to whom my company provides the solution deploy it on an on-premises model. My company also sells the cloud version of the solution while also offering our customers the option to move from on-premises to the cloud version of the solution.

My wife runs a pharmacy, and she uses an ERP solution for sales-related activities, the data of which I can move to the cloud in ten minutes if she chooses Informatica Enterprise Data Catalog.

What was our ROI?

With Informatica Enterprise Data Catalog, measuring the return on investment can be hard. I rate the return on investment a seven on a scale of one to ten, where one is zero return on investment, and ten is a hundred percent return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of the product is something that may vary from customer to customer. I rate the product's pricing a five on a scale of one to ten, where one is cheap and ten is expensive.

What other advice do I have?

If a customer or business wants to easily maintain their data domains, they can opt for Informatica Enterprise Data Catalog.

I rate the overall product an eight to nine out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer2284368

A stable and reliable solution for enhanced data excellence

  • October 03, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it for various use cases, including data provisioning, data validation, continuous monitoring of data quality, and data standardization.

What is most valuable?

We have implemented both data profiling and data quality transformations for data validation. These are the two major components we rely on, with data profiling helping us understand the data's characteristics, and data quality transformations ensuring data validation.

What needs improvement?

Exploring the possibility of incorporating AI capabilities that can suggest additional rules would significantly streamline our data analysis process following data profiling. Many other tools offer this feature, enabling them to suggest rules, which can be generated with just one or two clicks.

For how long have I used the solution?

I have been working with it for almost seven years.

What do I think about the stability of the solution?

Once it was implemented, we din not encounter any stability issues. I would rate it nine out of ten.

What do I think about the scalability of the solution?

The scalability of the solution depends heavily on the design approach. Regardless of the tool used, the effectiveness of the data quality framework hinges on proper design. If the framework is not well-designed, it may not deliver the desired results. I would rate it eight out of ten.

How are customer service and support?

We receive excellent support on a priority basis. I would rate it nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the installation and configuration process as moderately complex.

What other advice do I have?

If it has been implemented effectively, I would say it is the best solution. When considering the use of the data governance package, combining Axon ADC and Informatica Data Quality together provides a comprehensive approach. I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises


    AniketBhattacharya

Optimize business processes while ensuring that users see a return on their investment from the use of the product

  • September 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

The use cases attached to Informatica MDM may vary for different industries. Suppose I talk about industries related to healthcare and life sciences. In the aforementioned scenario related to healthcare and life sciences, there have been situations where a lot of sales representatives have issues while trying to set up calls with different physicians. Informatica or any MDM solution usually helps people in the healthcare industry optimize their business processes, especially when setting up calls with different physicians. Typically, Informatica MDM helps to reduce the number of duplicate details related to a physician or the data related to a particular organization data so that the sales representatives don't end up sending duplicate call invites to the same physician, especially those physicians who have probably different versions of their own name.

What is most valuable?

I think the integration feature is probably one of the key features in Informatica MDM. When compared to other Indian products, Informatica MDM has an edge due to its integration capabilities.

What needs improvement?

I don't see any area of improvement required when it comes to Informatica MDM since it is one of the leading products in the market. Some unification in Informatica MDM's UI side would probably make it better. I find Reltio more intuitive when compared to Informatica MDM's UI. Informatica MDM's UI is not intuitive enough. Informatica MDM's UI can be made a bit more intuitive.

I think all the latest up-to-date features are made available in Informatica solution. When it comes to Informatica MDM, all the features are mostly included, because of which there is nothing that needs to be added.

The long response time taken by the technical team of Informatica can be considered for improvement.

For how long have I used the solution?

I have experience with Informatica MDM. I currently work for a company that has an alliance partnership with Informatica. I use Informatica to develop MDM solutions for my company's clients. I work as a solution provider since my company wants its employees to work as middlemen for Informatica products. In my company, we use Informatica to build solutions for clients. I use the latest version of Informatica MDM.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

It is a highly scalable solution. Scalability-wise, I rate the solution a nine out of ten.

If it is for a single region deployment, the number of users who use the solution can vary somewhere between ten to fifteen, but if it is for a global deployment, then there could be hundreds of users who would use the solution.

The solution is used on a daily basis in my organization.

How are customer service and support?

If there is a super high-priority issue, then the technical team of Informatica is super responsive. However, if it is a low-priority issue, they usually take a little longer than their usual response time. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

When it comes to Informatica MDM, it is mostly a cloud or SaaS-based product, because of which the configuration or setup phases may not pose a challenge. Most of the MDM solutions are now SaaS-based products that the product vendor maintains, and so such products are mostly accessed through web URLs over the cloud. Right now, any configuration or setup is not challenging, which used to be the case several years ago when these solutions were deployed on an on-premises model, because of which installation and other such procedures were required. Currently, most products are SaaS-based solutions, so there are no such challenges with respect to setup.

I rate the initial setup phase of Informatica MDM as a nine on a scale of one to ten, where one is difficult, and ten is easy.

Predominantly, Informatica MDM gets deployed on a public cloud. There is a provision to go ahead with if any of our company's clients want the product to be deployed on a private cloud, but it comes at a very high cost.

The time taken for the end-to-end deployment process depends on the complexity of the project that you are working on, but if I have to give you a standard answer, it would be approximately six months to start from scratch until production goes live.

Considering the members from the production and UAT departments, the UAT department dealt with the product for three weeks, and the overall deployment process took place over a month to a month and a half. Around eight staff members were required for the deployment process, including an Informatica developer responsible for configurations, a lead developer, two people for integration, a project manager, and one solution architect.

What about the implementation team?

One of the in-house teams in my company carried out the deployment process.

What was our ROI?

I would say that the return on investment from the use of the solution is fairly good.

I rate the product's ROI a nine on a scale of one to ten, where one is zero percent return on investment, and ten is one hundred percent return on investment.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a nine on a scale of one to ten, where one is low price, and ten is high price. The product does come at a certain cost since it is one of the best products in the market. The payments for the solution are made on a subscription-based model, meaning it is a pay-as-you-go model. In general, the costs attached to the solution depend on its usage.

The costs, in addition to the standard licensing fees for the solution, depend on users' requirements.

What other advice do I have?

The people required for the maintenance of Informatica MDM depend upon the requirements of the clients who use the product.

I would say that a team of five people that includes a solution architect who operates in a partial capacity would be good enough to take care of Informatica MDM's maintenance phase.

I recommend the solution to those who plan to use it.

I rate the overall product a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud


    reviewer2272017

Has bulk upload feature but needs to improve interface

  • September 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for mass data management. 

What is most valuable?

The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format. 

What needs improvement?

Informatica Axon needs to improve its interface. 

For how long have I used the solution?

I have been working with the solution for three years. 

How are customer service and support?

Informatica Axon's support is good. 

How would you rate customer service and support?

Positive

What other advice do I have?

I rate the product an eight out of ten.