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Mostly Positive, Needs UX Tweaks

  • By Information Services
  • on 11/20/2019

What do you like best about the product?
When you log in, the display is clear and you can see your upcoming schedule for a few days. I can easily select shifts, set my calendar, and drop shifts as needed. The timesheets function is great to review; however, it is difficult to find, especially on a day-to-day basis. It is difficult.
What do you dislike about the product?
Viewing the website on your phone is very difficult. The software shows me an error every time I select to click in to my shift; however, this is because my browser does not give away my geolocation information for privacy reasons. I have to wait for that error to go away each time I clock in to a shift. I struggle with the Timesheets function. The dashboard function and the notifications function are mostly unhelpful to me.
What problems is the product solving and how is that benefiting you?
I use eTime Xpress to select shift hours, set hours, and review my timesheets. It is easy to adjust my schedule using this software.
Recommendations to others considering the product:
eTime Xpress is great for shift scheduling. Dropping shifts is great. They need to enable a swap shift function - this is critical.