Great cloud platform with awesome customer service
What do you like best about the product?
The service is consistent in keeping websites online and running fast. I like how they provide 24/7 customer service and the representatives are very knowledgeable. They make updating websites and pushing code to production easy with their dashboard where you can do a lot of things with just one click. I would highly recommend Pantheon for hosting Wordpress and Drupal websites.
What do you dislike about the product?
The platform can be limited if you want to add third party applications from companies like Microsoft. I also wished I can automate certain tasks like copying files and database from one environment to the next.
What problems is the product solving and how is that benefiting you?
They are making hosting websites easy and keeping them up to date.