Papaya Global Contractors
Papaya GlobalReviews from AWS customer
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Papaya - Seamless experience combined with Simplicity and Control
What do you like best about the product?
Papaya global's dashboard and special mention to their mobile app - Both provided me a seamless experience to my payroll related stuff and while logging my holidays. Papaya's portal is simple yet engaging that helps the user to use it for their benefit. Papaya's service is almost never down even on busy days or holidays.
What do you dislike about the product?
Nothing in particular related to their portal that I don't like but I would say there is much scope when it comes to improve their customer response timing. Moreover, Papaya doesn't have a dedicated customer service helpline or no. on which the users can reach them in no time. Papaya do have the customer service email but a helpline no. available 24*7 should be there for such a company of this big scale keeping in mind that users sometimes could be in want of a quick response and email response takes time.
What problems is the product solving and how is that benefiting you?
Papaya has solved the problem of managing my payroll and payslips. Till this date, multiple companies provide payslips each month attached in the email. Sometimes the user don't receive those emails and at the time of need, it becomes cumbersome to find all the attachments. Papaya has made all my payslips and pay related info along with all the details available on my finger tips by giving me individual login where I can keep a track of all my details and download and send where ever to who ever.
Also, logging holidays and keeping a track of all my leaves is one of features that has helped me a lot while using Papaya.
Also, logging holidays and keeping a track of all my leaves is one of features that has helped me a lot while using Papaya.
Game-Changer for Global Payroll
What do you like best about the product?
We’ve been using Papaya for both payroll (in different countries) and contractor payments (all over the world), and moving to their platform has been one of our best decisions. Payroll is smoother, faster, and more transparent. Papaya’s global reach has given us confidence to scale into new regions without worrying about payroll delays. Their support team is also fantastic, responsive, hands-on, and always proactive when we need help.
Another huge benefit is that each payroll project has in-country experts making sure we stay compliant with local regulations. That takes a big concern off my plate and gives me peace of mind that everything is handled correctly.
Another huge benefit is that each payroll project has in-country experts making sure we stay compliant with local regulations. That takes a big concern off my plate and gives me peace of mind that everything is handled correctly.
What do you dislike about the product?
We’ve had a few minor issues during new project implementations, such as invoices being sent with errors, which meant we had to double-check them carefully. That was easily fixed and hasn’t been a recurring problem.
There’s also a bit of a learning curve in the beginning, simply because the platform has many features, but once you get used to it, it really pays off.
Sometimes responses from support can take up to a day, which feels long when payroll deadlines are tight, though that’s understandable given the time zones we work across, and they always follow through to resolve the issue.
There’s also a bit of a learning curve in the beginning, simply because the platform has many features, but once you get used to it, it really pays off.
Sometimes responses from support can take up to a day, which feels long when payroll deadlines are tight, though that’s understandable given the time zones we work across, and they always follow through to resolve the issue.
What problems is the product solving and how is that benefiting you?
Papaya has solved the challenge of running payroll and payments across multiple countries in a consistent, transparent way. Before, payroll involved long manual processes, unpredictable payment timelines, and extra costs on bank transfers. Now everything is centralized: I can run payroll and contractor payments, track every step, and know exactly when and how people are being paid.
It also takes away the worry about compliance. Each payroll project has in-country experts ensuring we meet local regulations, which saves me a lot of time and stress.
It also takes away the worry about compliance. Each payroll project has in-country experts ensuring we meet local regulations, which saves me a lot of time and stress.
Payroll manager
What do you like best about the product?
System integration is very helpful and makes the process much easier and more efficient. Papaya platform is very user-friendly, especially for accessing all our payroll inputs , outputs and workers' documents. It's also incredibly helpful for obtaining our monthly invoices and detailed cost breakdowns directly through the platform. Having everything in one place has been a great benefit.
What do you dislike about the product?
We've noticed that response times can sometimes be very slow when we require clarifications on employee questions or payroll operations. Prompt responses are crucial for us to address queries efficiently. In addition, We have to remind Papaya to get monthly reports for a couple of countries every month.
Hope that the payroll summary and bank files be provided in a timely manner, as per our agreed-upon timeline.
We appreciate your cooperation in ensuring these processes run smoothly.
Hope that the payroll summary and bank files be provided in a timely manner, as per our agreed-upon timeline.
We appreciate your cooperation in ensuring these processes run smoothly.
What problems is the product solving and how is that benefiting you?
I hope we can get efficient responses to our questions regarding payroll processing. Ideally, a response within two working days would be greatly appreciated.
Global, efficient, user-friendly, reliable, and process-driven payroll solution
What do you like best about the product?
We operate in over 40 countries and made the decision to switch to Papaya as our global payroll provider. The experience has been excellent. Papaya not only gives us real-time access to global payroll data, but it has also significantly improved our internal controls and processes. The platform is user-friendly, and payroll processing is quick and efficient. It also allows us to streamline our approval workflows across payroll preparers, management, and HR. Overall, it’s a powerful and reliable solution for managing a global workforce. Highly recommended.
What do you dislike about the product?
No view only access available for finance
What problems is the product solving and how is that benefiting you?
It is a one-stop shop solution for us when it comes to payroll, tax payments, EOR, and immigration processing.
A great tool to streamline payroll, save time and money
What do you like best about the product?
We have reduced our payroll processing time from 10 hours to 1 hour.
Low, predictable fees.
Payments sent to 25+ coutries around the world with just a few clicks.
Low, predictable fees.
Payments sent to 25+ coutries around the world with just a few clicks.
What do you dislike about the product?
As with any bank transaction, some don't go through from the 1st attempt, but Papaya Support is always there to help with investigations.
What problems is the product solving and how is that benefiting you?
- Controlled low bank fees
- Uploading a list of payments to 25+ countries and approving with just a few clicks
- Faster payroll processing
- Uploading a list of payments to 25+ countries and approving with just a few clicks
- Faster payroll processing
Customer centric oriented
What do you like best about the product?
Our Papaya account manager has consistently been proactive and responsive to our needs. The management team has also been highly supportive and always willing to assist, which we truly appreciate. While we’re still in the implementation phase, we’re already impressed by the reporting capabilities of the Papaya Global platform. The potential for streamlined data insights looks promising, and we’re eager to see the full range of tools in action once we’re fully up and running. Thank you for your partnership and continued support in making this a successful rollout.
What do you dislike about the product?
We do not use Papaya yet, so I cannot say anything about it.
What problems is the product solving and how is that benefiting you?
Consolidate providers and standardize payroll ops
Integrate isolated systems to automate payroll workflows
Improve responsiveness and local expertise
Create a standard payroll reporting
Integrate isolated systems to automate payroll workflows
Improve responsiveness and local expertise
Create a standard payroll reporting
Essential Payroll Solution with Outstanding Support
What do you like best about the product?
Papaya has greatly enhanced the efficiency of our Payroll operations and the management of independent contractors. The platform is not only highly comprehensive but also intuitive, making it easy to integrate into our processes. Additionally, it seamlessly connects with our HRIS platform, BambooHR, further streamlining and simplifying the entire workflow.
What truly sets Papaya apart is the exceptional support provided by their team. They are consistently responsive, open to feedback, and committed to continuously refining and elevating the quality of their services.
I am thoroughly impressed with the level of service and professionalism they offer. I would confidently recommend Papaya to colleagues and professionals across other companies.
What truly sets Papaya apart is the exceptional support provided by their team. They are consistently responsive, open to feedback, and committed to continuously refining and elevating the quality of their services.
I am thoroughly impressed with the level of service and professionalism they offer. I would confidently recommend Papaya to colleagues and professionals across other companies.
What do you dislike about the product?
While the platform offers a robust set of features, the sheer variety of tools and options may feel a bit overwhelming at first for new users. However, once familiar with its capabilities, the platform becomes a powerful asset that greatly simplifies operations.
Similarly, there can be a slight learning curve when onboarding new administrators or users. Given the range of features available, it may take some time to explore and fully harness the platform’s potential. That said, Papaya offers excellent support and resources, which make the transition smoother and ensure users quickly become comfortable with the system.
Similarly, there can be a slight learning curve when onboarding new administrators or users. Given the range of features available, it may take some time to explore and fully harness the platform’s potential. That said, Papaya offers excellent support and resources, which make the transition smoother and ensure users quickly become comfortable with the system.
What problems is the product solving and how is that benefiting you?
Papaya addresses the challenge of managing operations across multiple locations by ensuring timely payments and consolidating everything on a single platform. It streamlines the process with one unified monthly payment from the company, guaranteeing that all employees receive their salaries accurately and on time.
Papaya Global
What do you like best about the product?
They are cheap compared to other EOR service providers.
What do you dislike about the product?
Lack in timely response and customer support.
What problems is the product solving and how is that benefiting you?
Employer of Record
I have 1.8 Years of experience as HR Generalist
What do you like best about the product?
Papaya Global offers services in multiple countries, making it easier for companies to manage a global workforce from a single platform.
What do you dislike about the product?
Depending on the size of the company and the level of service required, Papaya Global can be costly, which might be a consideration for smaller businesses.
What problems is the product solving and how is that benefiting you?
Complex Global Payroll Management
Technology packed payroll solution
What do you like best about the product?
Papaya Global offers features with the latest technology that make payroll processing a lot easier than it has ever been.
What do you dislike about the product?
I haven't come across any negative experiences with Papaya global
What problems is the product solving and how is that benefiting you?
Papaya Global enables us to hire people from any part of the world by taking care of the local legal requirements and by processing payroll as well. This lets the business be location-agnostic. With the technology that the platform of Papaya Global offers, it becomes so easy to administer.
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