Papaya Global Contractors
Papaya GlobalReviews from AWS customer
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Great Payroll Tool & Best Customer Service
What do you like best about the product?
The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally.
Also, not to miss, the onboarding of new employees is also easy which saves our time and provides ease to the new joiners to get registered on to the portal.
Also, not to miss, the onboarding of new employees is also easy which saves our time and provides ease to the new joiners to get registered on to the portal.
What do you dislike about the product?
We do face challenges at times while using the portal however, the Papaya team resolves the same well in time by extra special customer support.
So overall we are happy and satisfied with the portal and the services.
So overall we are happy and satisfied with the portal and the services.
What problems is the product solving and how is that benefiting you?
Managing the payroll of different countries from just 1 place. It's really helping us and saving time.
Pratical and intuitive tool
What do you like best about the product?
The payroll tool is intuitive and pratical.
The team is professional and responsive.
In case of issues they always bring a solution in a good delay.
The team is professional and responsive.
In case of issues they always bring a solution in a good delay.
What do you dislike about the product?
They could still make a few improvements to make the tool more practical for everyday use. But I know that papaya works closely with its customers to take account of their feedbacks.
What problems is the product solving and how is that benefiting you?
Some questions about local regulations.
Great Payroll Tool
What do you like best about the product?
I really enjoy the responsiveness & expertise of the local teams across the diverse locations we have.
When having issues or last minute adjustments, the team & CSM are responsive and understanding.
When having issues or last minute adjustments, the team & CSM are responsive and understanding.
What do you dislike about the product?
The invoices could be more detailled or specific as in some case, we have trouble to link specific items to specific employees.
The massive update of employees data's fixed data (home address, job title, salary) can be cumbersome as we need to request a specific file in order to perform the update.
The massive update of employees data's fixed data (home address, job title, salary) can be cumbersome as we need to request a specific file in order to perform the update.
What problems is the product solving and how is that benefiting you?
Centralizing the payroll & smoothing the process as it is uniforming it.
We were able to construct our payroll process around Papaya's data input mask spreadsheet.
And decreasing the number of interlocutors which ease the communication.
We were able to construct our payroll process around Papaya's data input mask spreadsheet.
And decreasing the number of interlocutors which ease the communication.
GREAT Customer Services
What do you like best about the product?
Simple and effective site. Very straight forward to process payroll. I love having a dedicated specialists to go to, she's very responsive, it feels like she's part of our team.
What do you dislike about the product?
Massive update of employees personnal datas is cumbersome as we need to request a specific file to make the update.
What problems is the product solving and how is that benefiting you?
Centralizing and uniformazing payroll process (as we operate in several countries)
Great Global payroll solution
What do you like best about the product?
Papaya Global is a very helpful solution in order to manage payroll for several locations: having everything on the same platform, a single point of contact, and the same format for every report, is very valuable. The platform is also user friendly, and the Payroll experts are available for any question.
What do you dislike about the product?
The invoices are not always as much details as we'd like to, and the PTO import system on the platform is not Papaya's best feature yet.
What problems is the product solving and how is that benefiting you?
We don't always have the full knowledge of every locations we are operating, Papaya's helping us with that. Thanks to Papaya we can hire and process payroll for employees in several locations, including social declarations.
A good EOR on the expensive side
What do you like best about the product?
Efficient Onboarding in 48 hours - was smooth
What do you dislike about the product?
Expensive, a bit more than the competition also they gave a discount
What problems is the product solving and how is that benefiting you?
I found Papaya Global through this site: https://remotepad.com/best-eor-companies/
The choice was done after talking with their rep. Everything was smooth, however they are clearly on the pricey side. But i assume quality has a cost.
The choice was done after talking with their rep. Everything was smooth, however they are clearly on the pricey side. But i assume quality has a cost.
Best customer service in this field
What do you like best about the product?
A great company with a beneficial and efficient global payroll solutions, especially for those who employ in various countries. Papaya Global is a very friendly and easy-to-implement platform.
The implementation and customer success team is always available and professionals and help with what is needed.
Perfect for a company like us .
The implementation and customer success team is always available and professionals and help with what is needed.
Perfect for a company like us .
What do you dislike about the product?
So far I am happy with the Papaya Global services .
What problems is the product solving and how is that benefiting you?
One managemnet report in one single format . Swiching from manual report to automatice global report in 2 minutes .
Easiest and Best way to look at your finances
What do you like best about the product?
The UI is amazing you find every single document at one place, easy to download and view and easy for decalration and stuff
What do you dislike about the product?
How it just throws the payslip and tax computation sheet together and with same name. atleast the name of the pdf should be different, Not sure if this is something from papaya side or my employer issue but yeah that's irritating
What problems is the product solving and how is that benefiting you?
Payslips and all the finances at one place and easy to download view store and perform all the operations
Papaya as global EoR provider
What do you like best about the product?
Very positive experience so far:
Friendly, responsive and supporting team
Platform is straightforward and intuitative
Good notifications
Short onboarding time
Good cooperation with local partners
Friendly, responsive and supporting team
Platform is straightforward and intuitative
Good notifications
Short onboarding time
Good cooperation with local partners
What do you dislike about the product?
Invoices in dispute- long time to correct an invoice
What problems is the product solving and how is that benefiting you?
to hire talents internationally
Dependable "Employer of Record"
What do you like best about the product?
I like the idea where they have a point person for our account who responds to our queries in no time. We always felt confident that somebody is rightfully in charge.
On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with.
On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with.
What do you dislike about the product?
In all business dealings, we do have some hiccups though, but i don't want to highlight that.
As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s.
As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s.
What problems is the product solving and how is that benefiting you?
They handle everything about our Payroll Management, and all we have to do is pay the whole thing and Papaya as well.
We have more time to focus on our business for growth, and leave the Payroll hassle to Papaya, the whole time!
We have more time to focus on our business for growth, and leave the Payroll hassle to Papaya, the whole time!
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