Effortless Review Collection and Excellent Support with G2
What do you like best about the product?
G2 makes the process of gathering reviews very easy. G2 will automatically send out three emails asking for reviews if you provide a list of contacts. Tripp, our account manager has been excellent and is always willing to help with any queries or requests we may have. Furthermore, the badges are an excellent feature since they foster confidence among prospective clients.
What do you dislike about the product?
The only issue I have is with the navigation, Sometimes it is challenging to find the software solution or specific area you are looking for, and you may need to drill down quite a bit to locate it. I believe the process should be more straightforward and intuitive.
What problems is the product solving and how is that benefiting you?
Peer ratings from G2 are helping us stand out in the market and have a big influence on how people view us as a document management solution. We have been able to target higher quality leads and include user feedback in our marketing materials by utilising intent data.