Convenient and feature-rich but expensive
What do you like best about the product?
The ease of use and quick integration make it a very useful tool, especially considering all the features it contains. It has also been very easy to onboard people to teach them how to use it, which hasn't been my experience with some competitors. Overall, it does it's job of securing our systems well.
What do you dislike about the product?
In my experience, it essentially just boils down to the cost. It is noticeably pricier compared to it's alternatives.
What problems is the product solving and how is that benefiting you?
It is a very robust firewall solution that has been easy to work with. I am on the user side of things, so not entirely sure how hard it is to maintain, however I do have experience setting it up and that was pretty easy to figure out. I haven't needed support (which is a good thing, of course) so I don't know much about that side of things.
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