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Reviews from AWS customer

9 AWS reviews

External reviews

897 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sanket O.

Reliable, User-Friendly GitLab with Powerful Automation and Integrations

  • March 06, 2026
  • Review provided by G2

What do you like best about the product?
GitLab brings together key features for code versioning, pipelines, and webhooks in one place. Its automation is very effective and significantly reduces manual effort. In my experience, it runs reliably and integrates smoothly with other infrastructure tools such as Kubernetes, CloudFront, and similar services. Gitlab's UI is super user friendly
What do you dislike about the product?
For a new user it can be a bit complex to understand and start using it, it might take some time to efficiently use it
What problems is the product solving and how is that benefiting you?
GitLab helps consolidate multiple development tools into a single platform. Instead of relying on separate systems for version control, CI/CD, issue tracking, and code reviews, it brings everything together in one place, making day-to-day work easier to manage and keep organized.


    Higher Education

Fine-Grained Permissions and Self-Hosting Make GitLab a Win

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I mostly use GitLab for Git repository management and CI/CD pipelines. The pipeline system is very flexible and makes it easy to automate builds, tests, and deployments. I know GitLab has many more features like issue and bug tracking, but I haven’t used those much yet. What I do like is the fine-grained control over permissions, and the fact that it can be self-hosted, which gives us more control over our infrastructure.
What do you dislike about the product?
I have not encountered any negative points so far
What problems is the product solving and how is that benefiting you?
Beyond the basic Git features, GitLab also powers our full CI/CD pipeline and hosts our private npm, Composer, and Docker registries. We currently run over 200 private repositories on our self-hosted GitLab instance, so it has become a central part of how we manage code and deployments.

GitLab makes it much easier for our development teams to collaborate across multiple projects. With CI/CD pipelines in place, code is automatically checked, built, and deployed, which has saved our teams a significant amount of time and reduced manual steps in our release process. We have set up our own self hosted runners for the CI/CD pipelines and the documentation on setting up the auto scaling for this is very good.

there is also a fully automated API which we have used for automation and various other tasks.


    Hospital & Health Care

Easy Pipeline Integration with Strong Non-Repudiation

  • February 24, 2026
  • Review provided by G2

What do you like best about the product?
As a cloud cybersecurity engineer, I love how easy it is to integrate our security tools into the pipelines and the level of non-repudiation.
What do you dislike about the product?
The default search is extremely bad. We've looked at multiple tools to replace the default search with and every single one has been better than the supplied search.
What problems is the product solving and how is that benefiting you?
Code repository and CI/CD.


    Sahil D.

Effortless Collaboration with Robust Automation

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
I like the automation feature in GitLab, which runs tests on its own every day. It's really helpful that it makes accessibility for other team members very easy, allowing us to actively collaborate on the project and maintain a common repository to be shared with everyone. Also, the initial setup of GitLab is very easy and straightforward.
What do you dislike about the product?
There's nothing specific like that. But the push and pull can be a bit better. The code, which I have pushed, if I can't revert a specific part of it, I have to revert everything back if there is any issue with the code.
What problems is the product solving and how is that benefiting you?
I use GitLab to store all project files and repositories in one place. It automates daily tests, enhancing accessibility and collaboration for my team.


    Stephen Fernandes

Self-hosted version control has unified on-prem workflows and supports seamless container pipelines

  • January 21, 2026
  • Review provided by PeerSpot

What is our primary use case?

I use ClickHouse and get logs from ClickHouse. I use Loki sometimes. Prometheus is always a thing with Grafana that I use hand-to-hand. Mostly it's Loki and ClickHouse.

I had tried to use TimescaleDB once, but it wasn't an easier option to integrate and set things up, so I just lifted it off and I'm using Loki and ClickHouse for now.

What is most valuable?

My company doesn't allow me to use any cloud-based services as of now, so everything has to be on-premises and self-hosted. For that reason, I don't use any additional third-party services. But in the near future, when I have the flexibility and liberty of doing it in my organization, I would definitely choose to go for third-party options.

I use GitLab. I use GitLab on our own independent storage servers over here and everything is in-house as I said. We use GitLab and version control all of our codebases and model artifacts and other assets locally in our own storage servers.

The main reason we use GitLab is because we are not supposed to store our code on any other external cloud services. We need to have our own in-house storage solution and in-house version controlling system. Any architecture that we design, we need to have it in-house and air-gapped from the rest of the world. Everything has to be in our control. The bare-metal vertical integration of having servers in our own premises is the reason why I use GitLab.

I appreciate the UI. It's very simple as well as intuitive at the same time. The biggest functionality that I appreciate is that GitLab gives you the liberty to self-host things on your own and keeps things on-premises, as well as being very API-friendly, similar to the original GitHub. There is no cumbersome learning curve to adapt GitLab separately from GitHub. It's a seamless transition switching from the standard GitHub to GitLab.

It's a good UI to work with. GitLab is a consolidation of all of the services. I can use my Docker container builds and my images and store them locally. I can pull those builds and use Docker as well as integrate Docker in the version control pipeline. It becomes very seamless. Sometimes my containers go down or I need to spin up a new node of a computer on its own in my local infrastructure. The system already has a cron job which goes and fetches the appropriate Docker, the latest Docker build with the correct Docker image and it pulls it off.

What needs improvement?

I would appreciate some more tutorials being put out in the mainstream media like on YouTube, where I could go and learn more about GitLab. Reading a deep dive into the documentation and meddling things on my own, then going and educating my whole team on that is a cumbersome task. I would appreciate if nice, customized YouTube tutorials would be available on YouTube by the official GitLab or maybe by some third-party YouTubers that you guys could partner with, similar to what PyTorch or Weights & Biases have done to democratize the use of their software tools. That would be great on my end.

For how long have I used the solution?

I have been using GitLab Premium for exactly two years.

What do I think about the stability of the solution?

I would give a rating of eleven in that case, because we never had a downtime with GitLab Premium. It has never let us down.

What do I think about the scalability of the solution?

I couldn't have an opinion on that because, as I said, we do things in-house. Scalability and the type of auto-scaling or scale-up that we need to do is on my system administrators.

Which solution did I use previously and why did I switch?

I absolutely am still working with Grafana. For the most part, only partially for some small, tiny projects, I have moved to SigNoz. But for my main, primarily mega, mega foundational projects, the spectacular, the hero projects of my organization, I always prefer Grafana.

How was the initial setup?

It is complex. It takes a good amount of time. Had I had to do it again, I would definitely use an AI agent to do it, because back then two years ago, when I was setting up GitLab Premium on my own in my enterprise, I had to take a good amount of four days to set things up and to seamlessly test everything so that things are working perfectly across my teams.

What about the implementation team?

As of now, I haven't used that. My organization is pretty slim. Our technical team picks up things on their own and does things on their own independently. It's a one-man army kind of developer space in our organization. For that reason, we don't have any cross-communication with developers. Whatever happens, happens verbally, and for that reason, we don't use Jira or any other ticketing solutions.

What was our ROI?

It's not my responsibility. I have a system admin who looks into the security part of it, but we haven't meddled with any specific functionalities in the security side of it. Whatever we get standard in-house with the default configurations, we just use it.

Which other solutions did I evaluate?

There are several alternate solutions available.

What other advice do I have?

We don't work in code review. Our developers write their own test cases. Once the test cases pass, the code goes into the specific another department. A solutions architect or a tech lead would be a suitable role for implementation of GitLab Premium. I give this product a rating of ten out of ten.


    naman g.

All-in-One Platform for Code Hosting, CI/CD, and Issue Tracking

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
Good to store code and keep track of different issues include features:
Git repository hosting, CI/CD pipelines, Issue tracking & boards, Code reviews & merge requests, Container registry, Security scanning tools
What do you dislike about the product?
well most features are good and useful but UI is sometime slow if project is large, for self hosted it uses more resources. need to learn before uses else can get lost
What problems is the product solving and how is that benefiting you?
it helps keeping source code secure and within boundary of company for employee and client. keep list of tasks, bugs for project.


    reviewer2795433

Integrated task tracking and documentation have streamlined collaboration and code workflows

  • January 14, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for GitLab is utilizing it in three main ways: one is using the Issues and Epics tracking for tasks, the second way is using the Wiki, which is the documentation feature, and then the third way is for code management.

Out of those three, I find myself using the Issues and Epics tracking feature the most often. I really quite like it because I find it clear and clean to use, and it works well when using it with numerous people.

We use the Issues feature to record our tasks and assign those out, as well as recording the description of what the task requires. Then we use the Epics feature to group the issues into categories, which makes it easier to track the tasks at a higher level.

What is most valuable?

In my opinion, the best features GitLab offers are the Issues and Epics feature, which I find very clean and clear to use, and it is very quick and responsive. I also quite value the Wiki feature because both of those are built into the same platform, making it very easy to bounce between the two and create links between the boards and the Wiki.

The ability to link between the boards and the Wiki helps my workflow and collaboration with my team by ensuring that if we have any tasks that need to be carried out, we have them on the Issues board, and we write runbooks in the Wiki on how to carry out the task. We copy the link of the Wiki and put it into the description of the tickets so that when someone is working on the ticket, they can very quickly go over to the Wiki and know how to carry out their task, which saves us time.

GitLab has positively impacted our organization by making our code very secure because GitLab prides itself on security. Storing code in GitLab is a very secure way to do it, and from an operational efficiency and time-saving perspective, the Issues and Epics board is definitely helpful, offering a few benefits operationally.

What needs improvement?

The only feature I have used in GitLab that I thought could be improved is their code generation feature. When I previously used it, some of my questions were met with responses saying that it did not know the answer, and some responses were incorrect as well. I understand this is something new for them, so they are still developing it, but I do not feel that it is in a position where I would use it regularly just because it is not very reliable right now.

For how long have I used the solution?

I have been working in my current field between five to ten years.

What do I think about the stability of the solution?

GitLab is very stable. I have not seen any instability issues.

What do I think about the scalability of the solution?

GitLab is highly scalable and could very easily scale to thousands of code repos, which is necessary for any organizational size.

How are customer service and support?

The customer support for GitLab is very good, and I have no complaints because they have always been quite helpful. I would rate the customer support a ten out of ten because I have never had any issues with them before, and they are very knowledgeable.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Personally, I have previously used GitHub and Bitbucket as well. I find that GitLab has the cleanest and clearest UI out of all of them, and it has numerous features, such as the Issues and Epics tracking feature, as well as the Wiki feature, which sets it apart.

What was our ROI?

I have seen a return on investment. Any company that generates its own code and develops applications needs a code base, so it is more of a necessity rather than choosing something because it results in a measurable benefit. However, in terms of operational efficiency, a ten to twenty percent increase in speed could quite easily be seen from using the Issues and Epics tracking feature.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup cost, and licensing, to my understanding, GitLab offers competitive rates. There are a few big competitors within this space, such as GitHub and Bitbucket, so GitLab prices themselves competitively.

Which other solutions did I evaluate?

Before choosing GitLab, I did evaluate other options, and the main competitors I considered were GitHub and Bitbucket. They are great as well, and all three are brilliant, but GitLab, in my opinion, has the cleanest UI, which sets it apart.

What other advice do I have?

I would recommend others to use GitLab because it is a great tool and there are not any real major drawbacks, just a minor one related to the AI code generation. I have given this review an overall rating of nine out of ten.


    Mitul C.

Powerful Integrated CI/CD and Merge Requests for Seamless Code Reviews

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
The absolute standout feature is the integrated CI/CD. the gitlab yml file is a very powerful tool. Merge requests feature is also amazing for peer coding and proper reviews
What do you dislike about the product?
i personally dont like the search functionality inside the code base, many times you will search for a word or phrase and it wont be able to fetch it in the files
What problems is the product solving and how is that benefiting you?
GitLab provides all capabilities (code, cicd, docker hub registry) in a single application


    Aaron Prashanth

Unified pipelines have streamlined security checks and testing across our development workflow

  • January 05, 2026
  • Review provided by PeerSpot

What is our primary use case?

We are working with Black Duck, but we do have some plans to move to another vendor down the line.

Black Duck is used mostly for security checks. For coverage, we are using a tool called SonarQube.

Black Duck is explicitly used for security checks on code, for example, open-source software.

We perform scans with Black Duck Security Checker, but software developers handle the post-remediations and mitigation of risks and vulnerabilities.

For CI/CD, we are using GitLab Premium for our repositories. We have Artifactory for all artifact storage from JFrog Artifactory. We have Black Duck for security checks, SonarQube for coverage and unit testing, and Ansible for configuration management along with other tools.

These tools are used for our CI/CD pipelines, running all our pipelines and having unit test cases executed with SonarQube and Black Duck for security checks.

What is most valuable?

GitLab Premium is a one-place platform. You don't have to jump between other tools for multi-stage scanning. You can run multi-stage pipelines all together from building source code, testing source code, running test cases, performing security checks, deploying CI/CD, and end-to-end integration to deployment all in one place.

It is quick and fast. The pipelines run quicker, and the background job processes are efficient. It is multi-threaded operation so it is quite fast.

It is simple to use. You just need to have a good knowledge base, and by getting hands-on experience, you are all set.

What needs improvement?

It could be better, but now that we have migrated to Siemens Energy, GitLab Premium is being actively looked after by another team. We are just making sure that GitLab Premium administration is being done by us.

We are not using the security testing capabilities in GitLab Premium. For security we are using a separate tool.

The automation part could be improved. Nowadays AI is being actively used, and if we could integrate something like ChatGPT with GitLab Premium, it would be easier for us to check logs and debug faster.

We could integrate security and coverage built-in within GitLab Premium instead of relying on third-party tools.

For how long have I used the solution?

I have been working with GitLab Premium for the last four years.

Which solution did I use previously and why did I switch?

We stopped working with Chef. We do have Chef for releases and a different process for our own product where Chef is being used. However, I am not using Chef. Instead, we have switched to Ansible for most of our configuration management.

Which other solutions did I evaluate?

GitHub is a product I can compare with GitLab Premium.

GitLab Premium is much more reliable, quicker, faster, and basically easier to operate compared to GitHub. It is easy to get things on track. GitHub requires a lot of knowledge. It is easy to spin up any kind of environment and it is easy to be hosted.

What other advice do I have?

We were on the desktop, and now GitLab Premium is on cloud.

I am not really sure about the purchase process for GitLab Premium.

I am a GitLab Premium end-user.

I give this product a rating of eight out of ten.


    Nidhi T.

All-in-one DevOps platform that keeps our team aligned and shipping faster

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
Everything in one place - code, CI/CD, issues, and deployments. The CI/CD pipeline is powerful and easy to configure. Code review and merge requests work well for our workflow. The built-in container registry and package registry are convenient. GitLab Pages is great for hosting docs. The self-hosted option gives us control when needed. Overall, it streamlines our DevOps workflow.
What do you dislike about the product?
The UI can be slow, especially with large repos or many pipelines. Some advanced features are only in higher tiers. The search could be better. The interface can feel cluttered. Documentation is extensive but sometimes hard to find. Runner management can be tricky at scale.
What problems is the product solving and how is that benefiting you?
Before GitLab, we used separate tools for version control, CI/CD, and project management. GitLab consolidates everything, reducing context switching and improving visibility. The CI/CD pipelines automate testing and deployment, catching issues earlier. This speeds up releases and reduces manual work. Having code, issues, and pipelines in one place makes collaboration easier.