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Need Refund/Waive OFF Charges

  • By Codiest
  • on 09/22/2023

We need a Refund/Waive OFF Charge Because we were not aware that Amazon wouldn't deduct the money from our account. And we can't pay/afford that. Kindly waive the charges or ask AWS they compensate you with the credits from our account.

1. AWS Account number: 755405322657 2. The billing period for the requested refund: Last and Current month, months of August and September 2023 overall charges
3. Brief summary explaining why the refund is requested: Explained above

Also you guys are not replying to my email.


  • By Lukew
  • on 02/24/2024

can you share more insight in your case? It seems this image in eligible for a free plan.

  • By Supported Images
  • on 09/24/2023

The costs to run the instances are listed above. Additionally, we responded to the email you sent within 5 hours.