What do you like best about the product?

How easy it is to use and helps me get my job done in an easier fashion. I work at our IT department and have to run performance checks on the applications our employees use. It’s not my favorite part of the job but it needs to be done. Otherwise, unauthorized applications (also known in our industry as shadow IT) might be used and could constitute a risk to our systems. With LayerX I can get reports of how our employees use any applications and identify the unauthorized ones. I can easily see which applications are being used, if accounts are being shared and if data is being leaked. It is all made accessible to me in a clear mapping and in reports.

What do you dislike about the product?

It doesn’t solve the issue of me having to monitor employees for the applications they use :(

What problems is the product solving and how is that benefiting you?

Identifying unauthorized SaaS applications used by our employees and any leaked data.