Comprehensive Customer Engagement Tool
What do you like best about the product?
CleverTap has one of the powerful capabilities in customer engagement and retention. One of the best part is its comprehensive analytics and engagemnt feature, which provide deep understanding into user jurney and behavior, enabling targeted and personalized automations. The segmentation features help businesses to run tailor made campaigns based on a vast range of attributes.
What do you dislike about the product?
- A little bit complex to use for a new user
- Learning curve - Learning curve for new user is long
- Integrations -Some times the integrations do not work with customized services.
- Learning curve - Learning curve for new user is long
- Integrations -Some times the integrations do not work with customized services.
What problems is the product solving and how is that benefiting you?
- Customer Data: CT helped us in identifying daily visitors, monthly uers.
- User Engagement
- Improved Retention: After using clevertap we have seen an uptick in repeat visits on our mobile app.
- Data-Driven Decision Making: It helped us in identifying the segments which are more important for business growth and where to cut the cost.
- User Engagement
- Improved Retention: After using clevertap we have seen an uptick in repeat visits on our mobile app.
- Data-Driven Decision Making: It helped us in identifying the segments which are more important for business growth and where to cut the cost.