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EASY EXPERIENCE EVER
What do you like best about the product?
The rep. was extremely helpful (Noah Perets) and answered all our questions. He was very knowledgeable about the cameras. Other companies had no idea of what we were looking for in our detention center security issues.
What do you dislike about the product?
Absolutely nothing!!!!!!!!! Everything is working as demonstrated in the buying process. I don't believe there is anything I'd change. No improvements are recommended on our end!!
What problems is the product solving and how is that benefiting you?
The clarity of the Verkada cameras is amazing. It allows so much better viewing of our units. This allows staff to be more alert and sufficient in their job duties.
Verkada sensors are very intuitive and extremely east to setup!
What do you like best about the product?
In the K-12 education space, time is valuable so to be able to install and train our administrative staff quickly ourselves is amazing. The user interface for Verkada Command allows a quick setup even for our less tech-savvy building staff.
What do you dislike about the product?
So far the sensors have been exactly as described and correctly alerted staff to a myriad of concerns. We have no complaints. I would like to have the ability to chain the devices together rather than have to do "home-runs" back to a switch but that is very minor.
What problems is the product solving and how is that benefiting you?
One of the largest concerns in the K-12 environment is vaping. Students who are under age or are using illegal substances bring safety concerns to any building.
Excellent Product and Support Team
What do you like best about the product?
Set up our online portal and you need
What do you dislike about the product?
That we don't need more cameras and you need
What problems is the product solving and how is that benefiting you?
Easy to use, always accessible with the cloud portal, easy to share footage
Amazingly awesome support
What do you like best about the product?
The support along with the product. Ever
What do you dislike about the product?
I have not found anything or any aspect I am disappointed with.
What problems is the product solving and how is that benefiting you?
I was in need of cameras and door access. They have provided answers to every issue and problem I have had.
Great technology combined with great service
What do you like best about the product?
Verkada offers a comprehensive suite of technology at a good price and backs it up with great service. We use their cameras, access control and guest management system. We are very happy with all of them. They have a range of cameras for every application. The cloud storage is convenient and inexpensive. The interface is simple and easy to use. Of note is the fisheye camera. It's almost like magic. It covers a 180-degree range in every direction and can zoom in on a target like it's pointed directly at it. While continuing to record the entire field of vision the whole time. The access control works flawlessly and our employees love being able to use the phone app to open gates and doors instead of their badges. We are in the process of replacing our entire system of access control and cameras with Verkada equipment because it's simply a better solution.
The service is also top-notch. Our sales rep Pierre is super-responsive and easy to work with. We've never had a problem with sales or support. When we wanted our cabling contractor to get Verkada-certified for installing the Verkada equipment, Pierre made it happen.
And finally, when it seems everyone is having supply chain issues, Verkada delivers. For us to get the equipment any faster, they'd have to ship it before we ordered it!
Highly recommend Verkada solutions across the board.
The service is also top-notch. Our sales rep Pierre is super-responsive and easy to work with. We've never had a problem with sales or support. When we wanted our cabling contractor to get Verkada-certified for installing the Verkada equipment, Pierre made it happen.
And finally, when it seems everyone is having supply chain issues, Verkada delivers. For us to get the equipment any faster, they'd have to ship it before we ordered it!
Highly recommend Verkada solutions across the board.
What do you dislike about the product?
I honestly don't have any negatives on Verkada. When we started using Verkakda equipment we had a little confusion about our licensing but Verkada made sure everything worked and they resolved the licensing issue quickly.
What problems is the product solving and how is that benefiting you?
Vekada's cloud-based solution means that we don't have to figure out our storage requirements. We can select how long we want to retain video and the license accomadtes the storage, we don't have to figure out the storage required for 30-day retention and worry about running out. Verkada also eliminates the need to maintain any backend systems - everything is cloud-based which fits our strategy perfectly.
Great Equipment, easy to search and find recordings of security footage
What do you like best about the product?
Ease of use of the website, setting up alerts that free keeps are yards and offices secure.
What do you dislike about the product?
I have found no issues that have not been resolved with support
What problems is the product solving and how is that benefiting you?
Cloud base camera system that is accessed over several platforms
We love Verkada!
What do you like best about the product?
We used to have a stand-alone DVR - no alerting. Verkada alerts so we only focus on those and we know what is going on now in our environment.
What do you dislike about the product?
The only think we have disliked, is that sometimes a camera is slow to show the live stream. Otherwise, we don't have anything we dislike.
What problems is the product solving and how is that benefiting you?
Alerting when movement is detected after hours. Being able to use BlueTooth on our phones for door access. Security in our parking lot!
Slick, Scalable, Integrated Video & Security Products from one vendor
What do you like best about the product?
The software is modern and built for use anywhere, on any device. Camera analytics are included and require no setup or frustration. You can start with one camera, and end up with 5,000 - it does not matter. Storage is on the camera, as you grow your deployment, you do not need to reinvent your recording infrastructure. Firmware updates are automatically applied. The hardware is warrantied for 10 years. The support experience is world-class. Chat support is exceptionally fast, and low hassle. If you need to RMA a device, support will make the process smooth. The overall architecture seems to be the model of the future.
What do you dislike about the product?
Price may be out of reach for some users or applications. The ability to access & record camera feeds locally using an open standard poses some integration challenges with 3rd party products. Verkada is actively developing the product, and as such, features sometimes get moved around, renamed, or just disappear. Reasonable development requests (like making the motion search grid size smaller) have been requested countless times, for years, and still, no action has been taken. Some products such as Alarms & Access Control, or Visitor are early in development and are not at the level of development e require yet. There are some concerns these three products (Alarms, Access Control and Cameras) are all being developed independently, and items such as assigning permissions are separate for each product, which removes some of the magic of buying everything from one vendor. The camera image quality is inferior to many competitors. There are limited options for cameras, if you want a multi-sensor camera, Verkada does not sell it. The 360 camera is a somewhat poor product. Adjusting the image is downright painful and comes with significant compromises (no analytics, ugly view, etc). While not an issue for us, some may not be keen on a recurring, subscription model, you can, however, pay for multiple years upfront. If you decide you do not wish to use Verakada software in the future, your equipment essentially becomes a brick.
What problems is the product solving and how is that benefiting you?
Security cameras for safety, theft, monitoring, compliance, and accountability. By deploying Verkada our overall management effort is not focused on managing or maintaining the product, but rather on using it. Since Verkada is so easy to use and understand on the web, or Mobile, more users can benefit from access to the product than would have been possible with competitor products.
Highly recommend all of Verkada's products.
What do you like best about the product?
Fantastic hardware, software, analytics and ease of use.
What do you dislike about the product?
There is very little to dislike about Verkada. Their products are great and their staff is friendly and extremely helpful.
What problems is the product solving and how is that benefiting you?
We have gone from the 19th century into the 21st century security-wise by utilizing Verkada's cutting-edge technology.
Practical Easy to Use and best of all No NVR
What do you like best about the product?
Good Tech
No NVR
Cloud Based
Easy to Use
Really good quality cameras
No NVR
Cloud Based
Easy to Use
Really good quality cameras
What do you dislike about the product?
We like every things about Verkada so far so nothing negative to report.
What problems is the product solving and how is that benefiting you?
Reduce the incidence of vaping on campus
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