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Verkada has been very responsive, helpful, and knowledgable
What do you like best about the product?
Customer service and the ease of use of the platform
What do you dislike about the product?
I've had a great experience. No complaints
What problems is the product solving and how is that benefiting you?
Vaping in the bathrooms. Our issues have been dramatically reduced
Excellent experience from demo to after purchasing.
What do you like best about the product?
There is not one thing that is the best. From initially demoing the equipment all the way through the purchasing, Verkada reps were there every step of the way.
What do you dislike about the product?
This is not a dislike that would sway us from purchasing the product, but there is no bulk setup for the environmental sensors. We had to set the alerts up on each sensor. Verkada has this feedback and is working to implement (another thing to really like about them!)
What problems is the product solving and how is that benefiting you?
We started out with environmental sensors to address vaping. The sensors have been working great. The cameras have been a welcomed addition to give us more visibility.
A positive experience
What do you like best about the product?
We were able to do a month trial and catch several offenders with their vape sensor. We ended up purchasing several to use and they have been very beneficial in helping fight against vaping. We have cameras that point to the areas where these sensors are so we know who is in the area when the alarms trigger. The cameras aren't verkada cameras as we already had them installed but using the time stamps from the notifications can go back and pin point who was in the area when the alarm happened.
What do you dislike about the product?
Alerts per user are configured for all sensors the same, it'd be nice to setup individual preferences for each alarm for each user. (ie a user could get text and email alerts for some sensors and just email alerts for others but currently, this isn't a feature without using 2 separate accounts for notifications.
I'd prefer to just buy directly from the company and not have to use a partner but a lot of places are like this. I also don't like the yearly license cost on top of the device cost but these are just minor cons.
I'd prefer to just buy directly from the company and not have to use a partner but a lot of places are like this. I also don't like the yearly license cost on top of the device cost but these are just minor cons.
What problems is the product solving and how is that benefiting you?
People taking part in activities (vaping) on our grouds when it is not only unhealthy for them it is a direct conflict with the rules and standards in place here.
Recommendations to others considering the product:
We had a very pleasant experience and would do business with again in the future.
Verkada
What do you like best about the product?
Verkada has a ton of built-in easy-to-use features that makes video surveillance simple. I like that I can create unique users for each team member.
What do you dislike about the product?
I've yet to find a feature that I need that Verkada does not offer. Camera setup is super quick! Instructions are simple and the process is well laid out.
What problems is the product solving and how is that benefiting you?
On-site video surveillance for multiple sites across the province. Verkada provides an always-online interface that allows us to monitor trends, access logs, and management reports.
Recommendations to others considering the product:
So far, Verkada has been great! I would definitely suggest giving their 30-day trial a test to see how Verkada can work for you.
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