SUSE Cloud Marketplace Program

What do you like best about the product?

A central platform to manage your on-prem clusters. With RBAC, Fleet for bootstrapping clusters, and hardened images, it helps ensure you’re building secure apps.

What do you dislike about the product?

The pricing is quite high and hinders us from adding central cloud clusters, which can be managed through other means, to the Platform. Also, there could be better guidance on what prerequisites you need to deploy your clusters and the full suite, incl. the SUSE Observability.

What problems is the product solving and how is that benefiting you?

We have a lot of OnPrem Clusters to deploy and manage and SUSE Rancher allows for exactly that, while letting us operate the platform in a multi-tenancy approach.

What do you like best about the product?

It's a good product overall for orchestrating Kubernetes clusters, especially in larger organizations with many environments and development teams. The security governance is quite good and it is very easy to provide the right level of permissions to different teams.

What do you dislike about the product?

It can add operational complexity for the teams managing it, particularly when managing upgrades, integrations, and troubleshooting across large environments and at the same time it might feel "out of date" for platform engineers who are used to other more modern UX design. Some advanced configurations require deeper Kubernetes expertise.

What problems is the product solving and how is that benefiting you?

It simplifies the management and standardization of Kubernetes clusters across multiple environments. It reduces operational overhead, improves security and governance, and enables our platform team to deliver consistent, scalable infrastructure while allowing development teams to focus on application delivery.

What do you like best about the product?

I really appreciate SUSE Rancher because it cuts time for management, making it much faster than traditional CLIs from cloud vendors in addition to getting rid of cloud vendor issues. I find it incredibly easy to use and install, which is a big plus.

What do you dislike about the product?

When managing clusters from Azure and OCI cloud, SUSE Rancher has a lag issue. It seems to persist regardless of geolocation and internet connection.

What problems is the product solving and how is that benefiting you?

SUSE Rancher solves container management, image management, monitoring challenges, and reduces management time compared to CLI tools, boosting my efficiency. It cuts management time for k8 from different cloud vendors.

What do you like best about the product?

Rancher gives me a single control plane to manage all my Kubernetes clusters, whether they run on-prem, in the cloud, or at the edge. Provisioning clusters, managing workloads, and setting up users takes minutes instead of hours, which lowers the barrier for developers who aren't Kubernetes experts.

What do you dislike about the product?

Rancher's management server and integrated components can be fairly resource-heavy. Keeping Rancher, the underlying Kubernetes distributions, and the managed clusters all in compatible versions requires careful planning, and a bad upgrade can be disruptive if you don't test it thoroughly first. The pace of change is a double-edged sword.

What problems is the product solving and how is that benefiting you?

Rancher solves the problem of managing Kubernetes clusters scattered across on-prem, cloud, and edge from one place. With unified RBAC, policies, and monitoring, we enforce the same standards everywhere, which reduces misconfiguration risk and makes audits and compliance far easier to handle. Because Rancher is cloud-agnostic and open source, we run consistent Kubernetes across any provider and can shift workloads as needed, giving us negotiating leverage and long-term flexibility on cost.

What do you like best about the product?

I like SUSE Rancher for its simplicity and easy Kubernetes management. It makes cluster management and troubleshooting straightforward. The initial setup was fairly easy, and I would highly recommend it to my colleagues.

What do you dislike about the product?

I would like better performance and a simpler user interface.

What problems is the product solving and how is that benefiting you?

I use SUSE Rancher to simplify Kubernetes cluster management and troubleshooting.

What do you like best about the product?

Vendor neutrality for sure. Our company uses different Kubernetes vendors and solutions, so it's nice that we can use SUSE Rancher to manage all of them.

What do you dislike about the product?

We had some troubles after some updates, causing some of our downstream clusters to become stuck in updating. Other than that, this is just a personal preference, but I'm not a huge fan of the UI.

What problems is the product solving and how is that benefiting you?

Again, the vendor neutrality part is the best. We have some different Kubernetes solutions across the company, and it's nice that SUSE Rancher can handle them all.

What do you like best about the product?

It provides a true single-pane-of-glass experience for managing multiple Kubernetes clusters. Handling access control, deployments, and monitoring across different cloud providers and on-prem environments becomes much easier, since I don’t have to keep jumping between separate consoles. The built-in RBAC is also very straightforward to configure, which makes it simple to set up the right permissions for team members.

What do you dislike about the product?

Upgrades can be a bit of a headache sometimes. Occasionally after updating, you run into minor UI bugs or find that the documentation isn't completely up to date for the newest release, so you end up having to dig through GitHub issues for a workaround. The UI can also feel a little sluggish when you're managing a large number of clusters at once.

What problems is the product solving and how is that benefiting you?

It solves the headache of cluster sprawl and fragmented Kubernetes management. Before using it, running multiple clusters across AWS, Azure, and on-prem meant juggling separate access controls, different monitoring setups, and nonstop context switching. Rancher brings all of that together under one roof.

For me, the biggest win is the huge drop in operational overhead. We can apply consistent security policies, manage user access through RBAC, and keep an eye on overall cluster health across environments from a single dashboard. It saves a lot of time on day-to-day maintenance and makes onboarding new team members much smoother.

What do you like best about the product?

I like that SUSE Rancher simplifies a lot of our work with Kubernetes clusters and helps with maintenance. It really makes it easier to manage and monitor all the clusters from one platform. The interface is very good, allowing me to easily track the cluster's health and resources.

What do you dislike about the product?

I would work on better documentation and tutorials for beginners. This could solve problems when a new team member comes that don't know the platform.

What problems is the product solving and how is that benefiting you?

I use SUSE Rancher to manage Kubernetes clusters, simplifying troubleshooting and monitoring from one platform and aiding in their maintenance, thanks to its user-friendly interface.

What do you like best about the product?

I mainly use SUSE Rancher as a central dashboard to manage all Kubernetes clusters, which saves me a ton of time when deploying apps or checking logs. The single pane of glass UI for all the clusters is definitely the best part, making onboarding new team members and setting up their permissions much simpler than doing it manually. I really like how easy it is to open a shell directly into a pod right from the browser for troubleshooting. The built-in app catalog is great too, as it lets me deploy Helm charts with just a few clicks instead of messing with YAML files. The initial setup was pretty straightforward and didn't take our team more than half an hour to set up and connect a K8s cluster with it.

What do you dislike about the product?

I find version upgrades stressful because things sometimes break or get out of sync with downstream clusters. I also feel it is resource-heavy and can get kinda slow if I don't give it plenty of hardware.

What problems is the product solving and how is that benefiting you?

I use SUSE Rancher to manage Kubernetes clusters, saving time on app deployment and log checking. It simplifies tracking multiple clusters and permission setup with an easy UI, and lets me troubleshoot and deploy apps easily with built-in tools.

Recommendations to others considering the product:

To improve the experience, ensure that version upgrades are thoroughly tested to prevent disruptions. Consider optimizing resource usage to enhance performance, especially for larger deployments.

What do you like best about the product?

Independence from Providers (No Vendor Lock-in) Simplified Application Distribution: Includes an App Marketplace/Catalog I like the UI with the ability to provide users to create our custom apps

What do you dislike about the product?

Uses quite a bit of HW resources Either use Rancher or deploy via argocd, it's necessary to choose It's an additional abstraction layer, where if the management cluster goes down or has synchronization issues, you don't lose the application workloads, but you temporarily lose the ability to manage them and coordinate access.

What problems is the product solving and how is that benefiting you?

I needed to provide a UI where one could create a new app without needing to technically know what to do or add yaml manifests for argocd, making authorized users independent