I've been using SUSE Linux Enterprise for a petroleum company client. They run it as their primary server hosting environment, connected to NAS and various external applications and hardware. We integrate it with Spacewalk for management, which is known by different names on other distributions.
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Has good kernel modules and upgrades
What is our primary use case?
What is most valuable?
I like how the tool handles kernel modules and upgrades - we rarely have issues after upgrades, unlike with other Linux distributions like Oracle Linux or Ubuntu. The kernel module management is excellent. Changes made in one version typically work the same in other versions too, which isn't always the case with other distributions. There's also lots of information and community support available if you run into any problems, both on the official website and in forums and user groups. I know many people who use it specifically, so it's easy to get independent support if needed. I've been working with the tool for a long time, since 2003, before they became SUSE Linux Enterprise. It's always been one of the most admin-friendly Linux versions.
What needs improvement?
Depending on the underlying hardware, setting up and running services can sometimes be problematic. It's not always uniform—you can't necessarily move a service from one system to another and have it work seamlessly.
Additionally, error handling needs improvement. The system should be more transparent when there's an error, rather than just declaring a generic error. It would be helpful if it could provide more specific information about the problem on that particular system. As it stands, you can waste a lot of time trying to troubleshoot these vague errors.
For how long have I used the solution?
I have been using the product for six years.
What do I think about the stability of the solution?
I rate the tool's stability a ten out of ten since we do the regular upgrade cycles.
What do I think about the scalability of the solution?
The solution is scalable, and I rate its scalability an eight out of ten. Our usage will triple in the coming 18 months. We're pushing our on-premises clients to adopt cloud modules. When they move to the cloud, they can centralize many international and local business systems into one point, which will increase users. We have diverse geographical setups, and moving to the cloud will bring all users onto one or two systems.
Right now, we might have 15 users in one place using one system, not always SUSE Linux Enterprise. We want to consolidate everything because it makes system administration easier. Currently, our technical resources need to know many different products, which is challenging since some of us are experts in certain areas but not others. It's difficult. We're trying to make things easier from an administrator's perspective.
How are customer service and support?
I've never had problems with SUSE Linux Enterprise's customer support. They're very responsive when we log cases with them. I usually get a response within 24 hours. I work with suppliers like Qualys and Acronis, but SUSE Linux Enterprise is generally the fastest to respond. Their support team is always willing to help, and the engineers are happy to share knowledge. This level of support is very impressive compared to other vendors I work with.
How was the initial setup?
The initial setup of SUSE Linux Enterprise is very easy. Its GUI-based interface is self-explanatory. Someone with basic IT knowledge who pays attention could set up a system. For higher-end integration, more technical expertise is needed. An entry-level Linux administrator could set it up by receiving a basic document.
On a scale of one to ten, with ten being very easy setup, SUSE Linux Enterprise rates an eight.
Regarding deployment time, it's less than an hour, never more than an hour. However, this can depend on the hardware - if the hardware is slower, the installation and everything will go slower.
There is currently a mix of deployment options. It is deployed both on the cloud and on-premises.
What's my experience with pricing, setup cost, and licensing?
SUSE Linux Enterprise is reasonably priced compared to other operating systems. I find it's a much better option for us than Oracle, for example, because of the pricing structure. The pricing is easier to explain to clients and makes it easier to get clients' commitment. The licensing is also simpler to manage and keep track of. Their responsiveness is great - they give feedback very quickly when we ask questions about licensing or other aspects. This helps ensure we're always at the gold standard regarding licensing and everything related to SUSE Linux Enterprise.
What other advice do I have?
None of our current clients are looking at AI features. We mainly work with traditional clients using custom-built systems developed over the past 20-30 years, so there's limited room for improvement or AI integration. However, we may potentially be involved in an AI-related project in 2025, but that would involve a redesign and isn't confirmed yet. For now, we don't use AI for our client work.
I rate the overall solution a ten out of ten.
Offers secure communication for SFTP
What is our primary use case?
We use the tool for specific application needs where it is developed on the Linux platform. Additionally, we use certain SFTP sites for banking transactions. Although Windows operating systems could also be suitable, we decided to continue with the Linux system for secure communication and file exchanges between the banks and our server. That is the main purpose.
The purpose is to manage interactions with multiple bank accounts for payment transactions. Payment can be made through various modes, such as UPI (Gpay or Paytm), internet banking, and online transactions.
These transactions are received by the bank and then passed to us through a secured communication channel established between our systems and the banking gateway. The information is exchanged securely, and our accounts team takes the shared information from the bank to perform the necessary postings.
What is most valuable?
Some of the functionalities I like the most are the security features. This includes security restrictions on specific folders and secure communication for SFTP. These features are more secure and reliable. The tool also makes compliance possible.
What needs improvement?
The solution is expensive.
For how long have I used the solution?
I have been using the product for 12-15 years.
What do I think about the stability of the solution?
I rate SUSE Linux Enterprise's stability as ten out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a nine out of ten.
How are customer service and support?
In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to them much due to a lack of requirements. Overall, our experience with their technical support is good.
How was the initial setup?
SUSE Linux Enterprise's installation is easy and can be completed with the help of one engineer. The tool requires monitoring instead of maintenance.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive compared to Red Hat. I rate its pricing a nine out of ten.
Provides good patching and the BTRFS file system
What is our primary use case?
I'm a system administrator, and our company supports multiple clients. Most of our clients use SUSE Linux Enterprise, and we support their infrastructure.
What is most valuable?
The most valuable features of the solution are patching and the BTRFS file system.
What needs improvement?
The solution has to be fine-tuned with better documentation.
For how long have I used the solution?
I have been using SUSE Linux Enterprise for ten years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
We ask the backend team to increase the resources if it is a virtual machine. There is no problem with containerization or if it is part of a cluster.
I rate the solution a seven out of ten for scalability.
How are customer service and support?
We have a dedicated engineer assigned to our project, and we get proper support from him.
Which solution did I use previously and why did I switch?
The basic cost of RHEL is higher than that of SUSE Linux Enterprise. The BTRFS file system is included in SUSE Linux Enterprise and not in RHEL.
How was the initial setup?
The solution's initial setup is straightforward. However, migrating from an older version to a new version is a bit tricky.
What about the implementation team?
Around 12 system administrators from my team were involved in the solution's deployment.
What was our ROI?
Compared to RHEL, we have seen a 70% better return on investment with SUSE Linux Enterprise.
What other advice do I have?
We perform maintenance activities for the tool whenever our clients need patching or security updates. I would recommend the solution for any enterprise-level requirement. In our experience, the solution is very stable.
Overall, I rate the solution an eight out of ten.
Maximizing Efficiency with Rancher
What do you like best about the product?
Rancher makes handling containers simple by integrating with several platforms. Rancher Desktop made it straightforward to switch from Docker Desktop to a containerd-based one. It also improves our understanding of our container configuration by masking the more technical portions of Kubernetes.
What do you dislike about the product?
I haven't discovered any major issues yet, however it does log me out by itself after a while.
What problems is the product solving and how is that benefiting you?
Rancher is really useful for container management. It secures our clusters and makes it simple to manage application logs and pod configurations.
Rancher is a good tool for cluster manage
What do you like best about the product?
Rancher is indeed a powerful tool for managing clusters efficiently. Its intuitive interface simplifies complex tasks, offering seamless control over Kubernetes clusters. With Rancher, you can easily deploy, scale, and monitor your applications, ensuring optimal performance and resource utilization. Overall, leveraging Rancher for cluster management can significantly enhance your workflow and streamline operations.
What do you dislike about the product?
While Rancher offers robust cluster management capabilities, it has faced criticism for occasional complexities in setup and configuration, which can be daunting for beginners.
What problems is the product solving and how is that benefiting you?
Centralized Management: It allows centralized management of multiple Kubernetes clusters across different environments, including on-premises, cloud, and edge. This centralized approach streamlines administration tasks, making it easier to monitor and control clusters from a single interface.
Rancher's Role in Kubernetes Management
What do you like best about the product?
Rancher simplifies Kubernetes management for teams, offering compatibility with various systems and user-friendly cloud integration.
What do you dislike about the product?
Rancher uses up more resources, which makes the infrastructure costs go up. But until now, I haven't had any issues with Rancher.
What problems is the product solving and how is that benefiting you?
Rancher simplifies app deployment with minimal effort, saving time and hassle while eliminating the need for separate servers.
Best way to manage kubernetes with multiple features.
What do you like best about the product?
Easy to manage.
I like how much it is easy to monitoring.
Easy status checking of my products and other.
And a security is A+ with Rancher.
I like how much it is easy to monitoring.
Easy status checking of my products and other.
And a security is A+ with Rancher.
What do you dislike about the product?
Need a better guide and better Ui .
I want if they make the UI and interface more beautiful and friendly.
I want if they make the UI and interface more beautiful and friendly.
What problems is the product solving and how is that benefiting you?
Rancher is helping me to monitoring and checking all status of my products.
Easy to manage.
I can easily manage with multiple features of it .
Kubernetes cluster is easily created with Rancher
Easy to manage.
I can easily manage with multiple features of it .
Kubernetes cluster is easily created with Rancher
getting my DevOps work done faster.
What do you like best about the product?
rancher works with a lot of orchestrators and makes it simple to handle containers. its ready-to-use apps save me time, and the tracking tools work great.
What do you dislike about the product?
It's took some time to get used to that, and when it's time to scale up, it sometimes moves more slowly.
What problems is the product solving and how is that benefiting you?
Rancher goes right to work on my DevOps issues. I can work on my projects instead of thinking about how to set up containers or whether they will work together because of it.
The Rancher Orchestrator
What do you like best about the product?
Enhanced User experience which can work with multiple clouds
What do you dislike about the product?
There can be option to support hybrid resources from local environment
What problems is the product solving and how is that benefiting you?
Container running in clusters
A cloud operating system for web developments
What is our primary use case?
SUSE is an operating system that can be used for web application development and regular housekeeping work on application development.
What needs improvement?
The solution could be more stable.
For how long have I used the solution?
I have been using SUSE Linux Enterprise for 12 years.
What do I think about the stability of the solution?
The solution is based on the models which you're selecting because sometimes you go with the standard support or with premium support. It is all dependent upon what support you are opting for.
There are a lot of operating systems in the network. We have SUSE provided by cloud, and some are traditional ones like Linux. Everything has different features. It's all stable in their own environment and for what they're using for production, development, or UAT.
I rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
All operating systems are giving good scalable options.
How was the initial setup?
The initial setup is simple and takes five minutes for deployment and if you have automation in place, it will take four minutes.
What's my experience with pricing, setup cost, and licensing?
The solution’s subscription is dependent on the organisation like how they have a contract with the company.
What other advice do I have?
It all depends upon the subscription and cost. If the subscription is less, maybe we can choose which operating system to go. Subscription and support provided by the vendor are the two major factors which we look at. Technology is ok, we can get adjusted to it, but the subscription and support are two major factors that you are looking at.
I would advise to go check all the offers, security patches and how often the vendors are releasing the security patches. These are more important before you decide which one to go.
Overall, I rate the solution a nine out of ten.
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