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Reviews from AWS customer

22 AWS reviews

    reviewer2797587

Built secure, self-hosted web and data platforms and now manage production operations confidently

  • January 16, 2026
  • Review from a verified AWS customer

What is our primary use case?

Amazon Linux serves as my primary platform for hosting Nginx web servers and self-hosted Postgres databases. I have also set up HashiCorp Nomad, Consul, Prometheus, and Grafana on Amazon Linux, utilizing a maximum of self-hosted services including all services and APIs as part of DevOps-managed, self-hosted applications.

In a specific project, I used Amazon Linux for these self-hosted services with a tool called Nomad, which is equivalent to Kubernetes. I created a Nomad Consul setup with worker and master-slave nodes specifically on Amazon Linux, where I set up three Nomad servers, three Nomad workers, and Consul as a service mesh. I built an end-to-end use case on Amazon Linux, utilizing Postgres for self-hosting the database connection, which also runs on Amazon Linux.

I have also set up a Key Vault on Amazon Linux, which is a Kubernetes native solution released by the Linux Foundation. It functions as an RBAC authentication layer for application DevOps-level operations. I set up the Key Vault for our application two days ago, and we are using Postgres for it, both running on Amazon Linux, which is performing excellently.

What is most valuable?

Amazon Linux offers many excellent features. Compared to other operating systems, Amazon Linux is quicker and faster than CentOS, Ubuntu, or similar alternatives. Amazon Linux natively supports many AWS features, offers long-term support, and regularly updates security.

Setting up monitoring in AWS through CloudWatch monitoring, log monitoring, or alert monitoring is beneficial due to the clear documentation provided by Amazon. I have set up many things throughout my career using Amazon Linux, and it supports many dependency software and open-source software with free licensing, so there is no need for license purchase or dependencies. It supports all technologies including Nomad, Docker, and Kubernetes, along with many programming languages such as Java and Python with numerous agents available for installation, making it an excellent operating system complemented by strong documentation.

The documentation from Amazon has helped me significantly. When I want to set up something in Key Vault for application-level monitoring, I refer to the clear and well-released documentation from Amazon, which is superior compared to other operating systems. This clarity allows me to set things up quickly and upgrade from staging to production easily.

Amazon Linux has positively impacted my organization through excellent support. The good support provided helps upgrade effortlessly, and security vulnerabilities are professionally fixed quickly while releasing multiple AMIs. I notice this whenever I see an AMI being upgraded within two weeks, which is beneficial for us. Many open-source supported features are available, and the operational efficiency of upgrading to Amazon Linux compared to other operating systems has been significant. We utilize it extensively.

What needs improvement?

Amazon is bringing more upgrades through Amazon Linux 2 and Amazon Linux 2023, and I appreciate that the boot time is fast and upgrades are easy, which represents a positive aspect.

Everything is currently good with Amazon Linux for my needs, and I think Amazon is performing excellently. I have not faced any issues, but if there is any concern regarding the security side, I would appreciate proactive addressing, as we use this in production-level operations. It would be good to have prior knowledge of any potential issues. I am also performing OS hardening while expecting proactive addressing of any third-party vulnerabilities linked to bad software in the repository.

For how long have I used the solution?

I have been working with Amazon Linux from the start of my career, providing six years of experience with Amazon Linux.

What do I think about the stability of the solution?

Amazon Linux is stable, and I find it performing consistently well overall.

What do I think about the scalability of the solution?

The scalability of Amazon Linux is good. If I want to run any launch template or configuration with more scripts, the booting is very fast, allowing quick scalability without any confusion.

How are customer service and support?

Customer support from Amazon is excellent. They provide extensive support for any obstacles we face and for everything we want to accomplish. When I raise a case with AWS, they assist effectively.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have been using Amazon Linux from the start.

Before choosing Amazon Linux, we evaluated other options such as Ubuntu because they also provide support and have a competitive market presence compared to other Linux distributions.

How was the initial setup?

We have not purchased Amazon Linux through the AWS Marketplace since it is offered in the AWS Launchpad itself, and we are using that OS.

What was our ROI?

In terms of money saved, many operating systems impose charges. We save considerable amounts since we do not have to pay for an OS such as Kali Linux. The free license and support mean we save considerable time launching. With Amazon Linux, selecting and launching instances on a public cloud provider means the machine spins up in fewer than ten seconds, making it efficient.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is quite positive. The pricing is free compared to many other operating systems that charge. I appreciate that there is no license renewal required, and it is a free tier for us, which makes it very convenient. Amazon's straightforward approach on these matters means no additional costs involved, making everything quite comfortable for us.

Which other solutions did I evaluate?

We use AWS, or Amazon Web Services, as our cloud provider.

What other advice do I have?

Regarding specific outcomes or metrics with Amazon Linux, I can first say that production upgrades enhance security. Amazon Linux runs faster compared to other operating systems such as CentOS, Kali Linux, and Ubuntu, making the startup and boot-up script run fast during launch time.

I rate Amazon Linux a nine out of ten. I choose this rating because I am concerned about the repository possibly containing vulnerability packages, though this could happen with any system.

My advice for others looking into using Amazon Linux is to explore the many features available. Several aspects such as Session Manager for public cloud connection and startup scripts are useful. Security-wise, it is also robust, and various software packages are available in the registry. If something is not found, it is easy to install open-source software. Monitoring applications at a custom CloudWatch level is also supported, so I recommend exploring Amazon Linux first since it is free. Overall, I would rate this product a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Tim Robles

Django and Next.js projects have been deployed faster and run reliably for complex web platforms

  • January 15, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Amazon Linux is deploying Django websites, apps, and APIs with Next.js. I handle deployment using Nginx and manage the complete setup for deploying full projects.

A specific example is the Django API backend with a Next.js frontend for the web dashboard at 71lbs.com, where users must log in. The entire project is deployed on Amazon Linux. I manage the integration of new deployments and created a setup using Nginx and the supervisor provided by Amazon Linux.

What is most valuable?

Amazon Linux and Ubuntu are similar but differ in implementation and setup. Both have similar functions and run very well, making Amazon Linux a good option alongside Ubuntu.

These features work well for me, though I am more accustomed to working with Ubuntu. My company uses Amazon Linux because of the initial setup they established. It is working very well and operates very fast with queries and everything on that server, so there are no current problems.

Since using Amazon Linux, I have performed long queries and updated information for the web system. I find that it works very fast and handles large queries for substantial amounts of information effectively.

What needs improvement?

Amazon Linux could be improved by including libraries for supervisor. On Ubuntu, supervisor runs Django services in the background, while Amazon Linux does not have this built-in and requires a different supervisor approach. Documentation or PDF files about well-known solutions for this would be beneficial.

Since Amazon Linux is based on Ubuntu, documentation explaining the differences between Ubuntu and Amazon Linux would be valuable. When I am accustomed to working with Ubuntu and want to use the same functions on Amazon Linux, I would prefer to understand the differences and how to implement features that exist on Ubuntu so I do not become lost in the process or have to search extensively for information.

For how long have I used the solution?

I have been using Amazon Linux for two years.

What do I think about the stability of the solution?

Amazon Linux is stable.

What do I think about the scalability of the solution?

Amazon Linux has good scalability. I remember when we upgraded one server to a different tier, the service upgrade was quick and very effective.

How are customer service and support?

Customer support for Amazon Linux is very good. We experienced an upgrade that took only a few minutes to complete.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used a different solution with a VPS running Ubuntu before, primarily because I had that available and possessed more knowledge about using it, as well as due to cost considerations, since I was not aware of AWS at that time.

How was the initial setup?

I am not certain whether my company purchased Amazon Linux through the AWS Marketplace, as the server is managed by the company, but I believe they are using it from the AWS Marketplace.

I have heard about pricing and consider it good. The setup was somewhat difficult because of a lack of knowledge. I am not certain about the cost and licensing because I was not involved in that part of the process.

What was our ROI?

I do not have information on whether I have seen a return on investment.

Which other solutions did I evaluate?

Before choosing Amazon Linux, I evaluated Google Cloud Platform. My company selected Amazon Linux because they have all their services already working on AWS.

What other advice do I have?

My advice to others looking into using Amazon Linux would be to be conscious about the differences between Amazon Linux and Ubuntu, as they look similar and have similar properties, but they need to have more knowledge for the initial setup, especially for downloading packages and dependencies. I would recommend obtaining more information on that topic.

Before concluding, I would suggest that your platform could provide examples of pricing and examples of which companies work with AWS and which languages they use. Perhaps you could create a list of websites using Django and Next.js as well as those using JavaScript. When I have a new project, I could check if my project will fit on AWS and how the pricing will be structured, because whether I run microservices or a VPS or EC2 server, it would be helpful to know the pricing, features, and everything before purchasing and discovering everything after the project is developed and deployed, with no way to roll back. I give this product a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2795433

Lightweight platform has accelerated web delivery and supports rapid instance scaling

  • January 15, 2026
  • Review from a verified AWS customer

What is our primary use case?

I currently use Amazon Linux for a web application deployed on AWS on EC2. The web application is built on Amazon EC2, which is the virtual machine infrastructure as a code service, and Amazon Linux is Amazon's Linux distribution built for increased efficiency with use on EC2. I have built my web application on EC2 instances in a managed instance group and Amazon Linux is the distribution that I use due to it being hosted on AWS.

What is most valuable?

I appreciate the fact that Amazon Linux is stripped of unnecessary components, which leads to faster boot times of the EC2 instances. When my web application has to scale, it can do that very quickly because the increased instances in the managed instance group can boot up quicker than if I were using a heavier distribution. The second thing I appreciate is that because it was built by Amazon, it contains pre-installed tooling that I would likely use for the web application or other Amazon applications that I might build. For example, the AWS CLI is already installed on it, along with a Sessions Management Agent and EBS storage drivers.

The combination of features definitely stands out for my day-to-day work. I appreciate the fact that the tooling is already integrated and pre-installed, as it reduces the toil of initial server setup. For a web application where you need that elasticity of instances, maybe scaling up and scaling down, this is really beneficial because they work together seamlessly. Because of the integrated tooling and because the unnecessary components are stripped away, you get faster boot up time and a more efficient service.

It has been positive because Amazon Linux increases the speed of delivery due to the fast boot up times and the integrated tooling. It also helps to be part of our cost reduction strategy as well because with EC2, you can scale the instances up and down. By using Amazon Linux, which is very quick, and EC2, which scales up and down, you can very quickly respond to increased demand of the web application.

What needs improvement?

In terms of improvements, the one thing I would say which I wish Amazon Linux was better at is that sometimes I find that I need to compile my own software because some dependencies are not within Amazon Linux. It is very lightweight, which is beneficial in some regards, but in other regards, if I have to use other tools with it, maybe different network drivers, I would have to compile that myself. If there were different versions of Amazon Linux based on how heavyweight or lightweight you want it to be, that could be quite good and would allow more flexibility and choice.

I would say the only other limitation, which is to be expected, is that Amazon Linux would lock you into using Amazon if you were to use that distribution, because it would be very difficult to port it on GCP, for example. You probably would not want to do that anyway, so you are locking yourself in, but you would have to accept that if you were to actually use this, which maybe you do not have an issue with, but maybe you would.

Because the package ecosystem of Amazon Linux is lighter than some more popular distributions like Ubuntu or Debian, there may be fewer third-party community packages which other users might want to use, but they might find that they are not able to. In my specific use case, I do not have to use too many third-party packages, so it is not much of a problem, but I would imagine that other users might see that as an issue.

For how long have I used the solution?

I have been using Amazon Linux for around a year.

What do I think about the stability of the solution?

Amazon Linux is very stable and is continually maintained by Amazon.

What do I think about the scalability of the solution?

Amazon Linux is highly scalable because it allows for EC2 instances to scale up and down based on what you want, so it is very beneficial.

How are customer service and support?

The customer support for Amazon Linux is great. AWS offers different tiers of support based on how much your cloud spend is and how much you are willing to spend. At the top level, you will get responses from AWS within ten minutes or maybe five minutes, which is world-class service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Ubuntu on EC2. The reason for switching is because, as this is an AWS-native distribution, I found that it was quite handy that the specific tools that I would want to use were already installed on it. Also, because Amazon Linux is maintained by AWS and they offer support for it as well, that was a factor that drew me to use it.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, because you can scale your instances on how many you want, you have a lot of control over the pricing. With Amazon Linux itself, there is no cost associated with using it, so I would say it is very good from a pricing perspective.

Which other solutions did I evaluate?

I evaluated Ubuntu before choosing Amazon Linux.

What other advice do I have?

In terms of time saved when instances are booting up, you could easily see ten to twenty percent time savings just because Amazon Linux is a lighter distribution, so it would be quicker for your instances to boot up. Using Amazon Linux, you could very easily see maybe a ten to twenty percent speed increase as opposed to using heavier Linux distributions.

I would recommend others to try Amazon Linux if they are going to run their applications on Amazon. If you are looking to run your applications on different clouds, you might want to prioritize a distribution which is more portable so you can more easily use it across different cloud platforms. I would rate Amazon Linux a nine out of ten.


    Karthikeyan Janakiraman

Robust security and data science environments have supported reliable banking analytics

  • January 13, 2026
  • Review from a verified AWS customer

What is our primary use case?

We run EC2 instances on Amazon Linux, and we use Amazon Linux-based Docker images as well, which serve as a container for our data science users. On top of Amazon Linux, we have installed all data science-supported software that they use, including Jupyter Notebook and R.

We also run APIs on top of Amazon Linux. We run Fargate containers which are again based on Amazon Linux. We run FastAPI, and then we host our APIs on top of it, allowing our UIs to connect to this API in the backend.

There are multiple use cases for Amazon Linux. The first thing is installing R and R packages. It is not easy because for R to be installed, you need to solve many dependencies. Most of those dependencies are already available in Amazon Linux. Our organization also does a lot of security settings, given that it is a banking domain, and all those settings are straightforward. There is nothing we cannot do on Amazon Linux. It is easily customizable, and there are many packages available that can be installed on it. The very good thing is the AWS support we get; if there are any issues, we can reach out to the support team, and they will troubleshoot and help us, through which we learn and can resolve issues ourselves next time.

What is most valuable?

It is all about patching for security settings on Amazon Linux. When there is a vulnerability at a given patch level, the patches are readily available, and we can install them on top of what we already have. Regarding the Docker settings, there was a vulnerability recently for which there are already configuration files that we can change to secure it.

Amazon Linux has definitely reduced our costs. If we wanted to run Red Hat, which is very similar to Amazon Linux, we would have to pay more. A lot of products supported on Red Hat are also supported on Amazon Linux, which has been great for us since we were running things on Red Hat in the past both in an on-premise environment and when we migrated to AWS. After Amazon Linux was available, we started using it, and everything is working fine. With respect to efficiency, performance is good; we have not found any performance issues that hinder or impact our applications. Additionally, it gets supported very well on all available AWS services, such as EC2 instances and Fargate, which is very compatible. Given that we are in banking, security is vital for us, and whenever there is a vulnerability, we immediately see patches available to remediate it, which works great for us.

What needs improvement?

Things are working fine overall; there is not anything I could advise as an improvement for Amazon Linux.

If we had to do customization for RStudio, that would be good. Many data science users from other companies might be using RStudio and R, so if there were an AMI out there that had all these packages and products installed by default, that would be beneficial. However, I am not sure how that would work since we pay for RStudio licensing, and I do not know if that could come by default in Amazon Linux.

I choose nine out of ten because it could use a bit more options. For example, an Amazon Linux Docker image that is pre-built with Jupyter Notebook or RStudio would mean less work for us as customers, enabling us to download and get it installed and running as soon as possible.

For how long have I used the solution?

I have been using Amazon Linux since 2019.

What do I think about the stability of the solution?

We evaluated Amazon Linux, and it is very stable. We have been running it since 2019 without complaints.

What do I think about the scalability of the solution?

The scalability of Amazon Linux is very good; we run it on top of scalable EC2 instances, and we do not find any issues there.

How are customer service and support?

Customer support for Amazon Linux is excellent. When we reach out to customer support for any issues, they resolve them promptly. If there is a case pending for a long time, we at least receive an update from support so we know how to proceed.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Red Hat and CentOS, which was open-source. We switched from Red Hat to CentOS because CentOS was more cost-efficient than Red Hat, but after switching to CentOS, we lacked support; patch availability was slow, and we did not have help with any issues. We switched from CentOS to Amazon Linux, and we got a lot of support, and the patch availability is fast.

What other advice do I have?

The product itself is very good; even if I switch organizations and they are not using Amazon Linux, I will share my experience that Amazon Linux has worked great for us in these use cases. I do not see any issues with the product; it is all good. I rate this product nine out of ten.


    Alfredo Barba

Reliable platform has supported automated migrations and streamlined workflows for diverse workloads

  • December 23, 2025
  • Review from a verified AWS customer

What is our primary use case?

The use cases for this in our company is that we have a customer that internally uses it for several applications, and they are a telecommunications company that has virtual machines and Linux machines for several purposes.

What is most valuable?

In my opinion, the best features of Amazon Linux include the stability and its standard Linux distribution, which in some cases is easier to deploy and manage than the Ubuntu distribution, but I feel comfortable with Ubuntu too.

The rich documentation with Amazon Linux is beneficial for my migration processes; I think that one of the strongest parts is the documentation. AWS has a lot of documents and official documentation, which is pretty good in most cases, even though in some instances, you have to use the documentation for third parties.

It helps with workflow by being pretty useful for automation tasks.

What needs improvement?

Right now, I don't think there are any specific areas to improve in Amazon Linux.

What do I think about the stability of the solution?

I say it's stable because I'm a pretty big fan of the Linux platform in general, so for me, it is the most stable distribution and the most stable operating system, especially since I know that they use the latest kernel.

What do I think about the scalability of the solution?

I say it is also scalable because when AWS starts a project that works with something, they do things in a very good manner; AWS is a very stable distribution.

How are customer service and support?

I rate the support or customer service of Amazon as very good because our customer has a support contract, so they pay a lot of money for access; my team can reach AWS engineers 24/7. It's really good support.

I haven't used a lot of support in the case specifically for Amazon Linux, but the few times I have to request support for that platform, the engineers have been very proficient and they have a lot of knowledge in the platform.

How would you rate customer service and support?

How was the initial setup?

For me, the initial setup is complex, but I don't have sufficient elements to emit a concept in that part.

What other advice do I have?

I use AWS, Azure, and I'm starting to use GCP, Google Cloud Platform.

I have also used ZoomInfo. I have been using the product since its creation. I have not used the ZoomInfo product.

With Amazon, I use AWS in infrastructure, EC2, S3, RDS, etcetera. Mostly infrastructure products, and in Azure, I use virtual machines, VNETs, and SQL Azure, etcetera.

I have used Amazon Linux machines, but in some cases, I deliver Ubuntu servers, but I have used Amazon Linux machines as well.

I use that feature in Amazon Linux, absolutely.

I don't remember if I use the optimized kernel in Amazon Linux because I have used the Linux functions and the Linux functionality per se, but I'm not used to that functionality in AWS.

I don't have so much experience regarding the pricing and licensing of Amazon Linux.

We are partners with Amazon, we are registered partners, and we have several people certified in AWS, but we need to get much more business and pay the subscription to go to the next step in our level of partnership.

I rate this review with an overall rating of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Steven Alila

Rich ecosystem has supported AI development and secure migrations but still needs clearer examples

  • December 08, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have experience with the product. AWS Lambda functions and the S3 bucket are the Amazon products I deal with mostly.

What is most valuable?

I am generally satisfied with Amazon Linux; I appreciate the EC2 instances as well.

The ecosystem of software packages in Amazon Linux has helped us keep up to date with the artificial intelligence trend, where people are using ChatGPT to code, and they are also using Amazon Developer Q to program applications much faster, and then also to meet requirements with the Google Play Store and Apple Store.

The rich documentation of Amazon Linux is beneficial for my migration processes; it is very helpful.

Amazon Linux's security updates have been helpful in general because I have had to be more specific in using the Identity Access Management (IAM) service so that we can have role-based permissions in preference to just keeping it open.

What needs improvement?

Amazon Linux can be improved by having the documentation contain more examples of use cases.

For how long have I used the solution?

I have been working with Amazon Linux for at least five years.

How was the initial setup?

The initial setup was very friendly for me; it was very friendly on Mac. I did not have any severe challenges installing or updating.

What other advice do I have?

I do not use the optimized kernel in Amazon Linux.

I tried a little bit with Alexa services, but considering, it has been a while since I updated the integrated AWS CLI feature in Amazon Linux.

I find the pricing friendly because it is per hour; I use the pay-as-you-go option so that if the application does not have a lot of users, it is cheap. However, when there are many users, the users then pay for the expenses of the application.

There is a need for features including integration with other marketplaces; when you build, launch once, and deploy everywhere, it would be easy to just deploy once if there was that integration. That would be a nice feature to have.

I would recommend Amazon Linux to others. I give this review a rating of 7.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Jagadeesh J

Modern cloud services have improved auto-scaling, reduced costs, and support secure deployment of container-based applications

  • November 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

I switched to a different organization where I am using AWS. We are dealing with EKS and ECS. I work with API Gateways, Amazon Linux, Lambda functions, and S3 storage buckets, among other services. Currently, I am building my own product, which is deployed in AWS services using ECS.

What is most valuable?

ECS is an excellent service because it has auto-scaling and is easy to manage. Since those are Fargate services, the cost is also lower compared to other options.

AWS has a CloudFront service that functions as an API to deploy all the services, which is the main feature I use. Handling services with Terraform is also effective, and AWS provides an SDK to deploy and create infrastructure-level creations.

With respect to scalability, security, and reliability, these services help me significantly. The application we developed is now more stabilized with these services. In terms of service security, there are many constraint security protocols and policies that help me create our own networks, security groups, and inline policies.

What needs improvement?

I have not had exposure to migrations, such as from Azure to AWS or GCP to AWS.

A main concern is that security patches and versions are released continuously. For example, EKS versions increase with updates. Our applications are built on the latest versions, which affects upgrades. We need to make modifications at the system and application coding level, and some packages may become outdated. This is impacted by the need to maintain security, which is the standard they want to uphold.

Amazon stops support for older versions of EKS and other services. While they do provide some time for migration, they should provide at least basic support so that if a product does not need to migrate to new versions, that would be a better approach.

For how long have I used the solution?

Overall, I have been using this for almost six years.

Which solution did I use previously and why did I switch?

Before starting my organization and building my product, I worked as a developer with multi-cloud platforms including Azure, GCP, and AWS, because my organization was building a multi-cloud platform.

What's my experience with pricing, setup cost, and licensing?

I am paying around $300 to $400 per month because I use many services.

Which other solutions did I evaluate?

Azure has more charges than GCP and AWS.

What other advice do I have?

Azure and GCP each present different scenarios. We use Terraform because it is scalable and manageable across all clouds.

I believe AWS could introduce a no-cloud approach where, as a developer and customer, I would not need to see infrastructure creations or infrastructure management. The system should be self-healing adaptively, with auto-patches that apply security patches through AI if required. I am more interested in that direction because AI is expanding and the world is moving faster with AI technology.

In terms of pricing, compared to Azure, AWS is more reasonable because both follow a pay-as-you-go model. However, I feel Amazon follows minimal standards of pricing compared to GCP and Azure.

I rate this review a 9.5 overall.


    SAURAB K GANGURDE

“Amazon Linux delivers automated security updates— including live kernel patching in AL2023—ensuring protected workloads with minimal manual effort and zero-downtime patching.”

  • November 26, 2025
  • Review from a verified AWS customer

What is our primary use case?

My primary use case for Amazon Linux is hosting production-grade applications and microservices running on EC2, EKS, and container-based architectures such as Docker and Kubernetes. Amazon Linux provides continuous security and maintenance updates, including rapid vulnerability patches, which helps keep workloads secure with minimal manual effort. Its security hardening features and minimal footprint reduce the attack surface, offering better protection against common threats.

In my previous organization, almost all our servers ran on Amazon Linux, and I worked with it extensively for about five years. In my current role, we continue to use Amazon Linux primarily for cloud migration projects and for running microservices that require a lightweight, AWS-optimized Linux environment.

In my current role at Quantum Integrators, I am involved in migrating SAP workloads and other applications from a private cloud to AWS, and Amazon Linux has been a core part of this process due to its consistent performance, seamless integration with AWS services, and minimal configuration effort during migration.

How has it helped my organization?

Amazon Linux has positively impacted our organization by improving security, reducing operational overhead, and providing a stable, AWS-optimized platform for running production workloads. Its continuous security and maintenance updates, along with features like automated patching and a minimal footprint, help us keep our systems protected without requiring heavy manual effort. This has significantly reduced downtime and strengthened our overall security posture.

Because Amazon Linux is designed specifically for EC2, we’ve seen noticeable performance improvements—faster boot times, better networking throughput, and strong compatibility with AWS services like CloudWatch, SSM, and ECR. This has made application deployments smoother and more reliable.

For teams running microservices and containerized applications, Amazon Linux has provided a lightweight, consistent, and high-performance environment for EKS, ECS, Docker, and Kubernetes workloads. Its predictable update cycle and long-term support have also helped reduce version drift and operational complexity across multiple environments.

Overall, Amazon Linux has simplified server management, improved security compliance, lowered maintenance effort, and delivered reliable performance for cloud-native and production workloads.

What is most valuable?

One of the best features of Amazon Linux is that it is built and optimized specifically for AWS. Since it is an AWS-native operating system, it receives continuous security and maintenance updates directly from Amazon, including rapid vulnerability patches. In Amazon Linux 2023, kernel live patching is also available, which allows critical security updates to be applied without rebooting — a major advantage for production and low-latency applications.

Because Amazon Linux is tuned for EC2 and AWS hardware, we see better performance in terms of networking throughput, boot speed, and I/O, thanks to optimizations for Nitro, ENA networking, and NVMe-backed storage. It is lightweight, secure by default, and has a minimal attack surface, which reduces overall risk and operational overhead.

Another strong feature is its long-term support model. Amazon Linux provides a stable and predictable release cycle, with Amazon Linux 2 offering long-term support and Amazon Linux 2023 offering a 5-year lifecycle per release. This stability is valuable in production environments where consistency and predictable updates matter.

The OS also comes with essential AWS tools preinstalled — such as the AWS CLI, SSM Agent, EC2 Instance Connect, CloudInit, and ENA drivers — which eliminates additional setup and ensures seamless integration with AWS services. It fully supports container and microservices workloads, including Docker, Kubernetes tooling, ECS, and EKS, making it suitable for cloud-native applications.

Although Amazon Linux is primarily CLI-based (as it’s designed as a lightweight server OS), it is extremely efficient for automation-driven environments. The kernel and system parameters can be further optimized for high-performance compute workloads, databases, and web applications by tuning networking settings, file limits, enhanced networking, and memory configurations.

Overall, Amazon Linux delivers a secure, high-performance, and cost-effective environment for AWS workloads. Its native integration, automatic patching, predictable lifecycle, and optimized kernel are the main reasons we prefer it for production servers and large-scale cloud deployments.

AWS provides meaningful cost savings for Amazon Linux workloads through long-term commitment options like Savings Plans and Reserved Instances. Compute Savings Plans offer the most flexibility across EC2, Fargate, and Lambda, while EC2 Instance Savings Plans deliver the best pricing for specific instance families. Standard and Convertible Reserved Instances also help reduce costs based on 1–3 year commitments. These options have helped us optimize our overall compute expenses effectively when running Amazon Linux on EC2.

What needs improvement?

One improvement for Amazon Linux would be stronger support for running it outside AWS. Although Amazon provides local VM images for VirtualBox and VMware, they are intended mainly for development and testing. Unlike Ubuntu, Debian, or Red Hat, Amazon Linux is not designed or fully supported as a production OS in on-prem or hybrid environments. Expanding official support outside AWS would offer more flexibility for teams that maintain mixed infrastructure.

Another area for improvement is the community ecosystem. Compared to Ubuntu or Red Hat, Amazon Linux has a smaller community and fewer third-party resources or tutorials. A larger ecosystem would make troubleshooting and adoption easier.

Finally, improving backward compatibility between Amazon Linux 2 and Amazon Linux 2023—especially around package management (DNF vs yum) and updated toolchains—would simplify upgrades for teams managing large fleets.

For how long have I used the solution?

I have been using Amazon Linux for approximately 6.5 plus years.

What do I think about the stability of the solution?

Yes, Amazon Linux is stable. In my experience, the operating system itself has been reliable and consistent across production environments. Even during situations where an AWS Availability Zone faced issues—such as the recent DNS-related outage in one of the US-East-2 Availability Zones—Amazon Linux continued to function normally. The temporary impact was related to the AWS infrastructure, not the OS.

Because my applications run in a high-availability (HA) architecture across multiple Availability Zones, traffic automatically failed over to the healthy zone without downtime. Amazon Linux handled the transition smoothly, which reinforced my confidence in its stability for production workloads. Overall, it has remained secure, stable, and dependable in day-to-day operations.

What do I think about the scalability of the solution?

Amazon Linux is highly scalable because it runs on AWS infrastructure, which allows instances to scale up or down quickly based on workload demand. The OS itself is lightweight and optimized for EC2, so it starts faster and performs consistently during scaling events. When paired with AWS Auto Scaling groups or container platforms like EKS and ECS, Amazon Linux can be launched in large numbers within minutes to handle traffic spikes.

A major benefit is the elasticity provided by AWS—resources can be increased when needed and released when demand decreases, which helps control cost. This avoids the limitations of traditional on-premise systems where scaling requires purchasing new hardware. In daily operations, Amazon Linux has been reliable and efficient for applications that require quick scaling and consistent performance across large fleets of EC2 instances.

How are customer service and support?

I would rate AWS customer service 10 out of 10. I have used the AWS Support Center multiple times, and in most cases a support engineer has responded within a few minutes. This has been consistent not only for Amazon Linux–related issues but also for other AWS services such as EC2, S3, and databases.

AWS support has been available 24/7 in my experience, and the engineers are knowledgeable, quick to troubleshoot, and clear in their guidance. They provide step-by-step solutions, help identify the root cause, and ensure the issue is resolved efficiently. Overall, AWS customer service has been reliable, responsive, and extremely helpful whenever we needed assistance.

How would you rate customer service and support?

Positive

How was the initial setup?


What about the implementation team?


What was our ROI?

Yes, I’ve seen ROI with Amazon Linux. It integrates smoothly with other AWS services and tools we use, including Jenkins pipelines, which reduces setup time and simplifies CI/CD operations. Since Amazon Linux is free and doesn’t require any additional licensing, it provides immediate cost savings compared to paid Linux distributions.

The long-term support (LTS) model, consistent security patching, and predictable release cycles also reduce the operational effort required to maintain servers. These factors help lower maintenance costs and improve stability, which contributes to overall ROI in our production environment.

Which other solutions did I evaluate?

Before choosing Amazon Linux, we also worked with other Linux distributions like Ubuntu and Red Hat. While these flavors are reliable and widely used, our workloads were already heavily dependent on AWS services such as EC2, S3, CloudWatch, IAM, and VPC. Because of this, Amazon Linux became the natural fit for us. It integrates seamlessly with the AWS ecosystem and provides an optimized experience for EC2-based applications.

Compared to other Linux distributions, the main differences we noticed were in the level of integration and performance tuning. Amazon Linux comes with AWS-tuned kernel parameters, ENA networking optimizations, and built-in tools like the AWS CLI, SSM Agent, and CloudInit. This allowed our workloads to run more efficiently with lower CPU overhead and faster boot times.

Ubuntu and Red Hat offer larger communities, more package availability, and broader on-premise support, which are advantages in hybrid environments. However, Amazon Linux is lightweight, stable, secure by default, and specifically optimized for AWS hardware. Since our entire infrastructure relies on AWS services, choosing Amazon Linux simplified management, improved performance, and aligned better with our cloud-native architecture.

What other advice do I have?

I would rate Amazon Linux a 9 out of 10. In my experience using it for production workloads over the past several years, Amazon Linux has been stable, lightweight, and well-optimized for AWS environments. The built-in integration with AWS services and continuous security updates makes it easy to manage, especially when working across EC2, EKS, and containerized applications. Overall, it has been reliable and efficient for the type of workloads I handle on a daily basis.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2738745

Have worked on deployment in cloud environments and seen benefits with optimized kernel but still noticed areas that need more continuous improvements

  • November 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

With AWS, I work with products involving networking, migration, and other services. Currently, I work in an industry where I use Amazon Linux for various use cases.

What is most valuable?

I find Amazon Linux valuable for its direct functionality. The best features include the core capabilities that make it suitable for our operations.

What needs improvement?

Amazon Linux could be improved by including additional features and continuous improvements in various areas.

For how long have I used the solution?

I have several years of experience with Amazon Linux.

How are customer service and support?

With the optimized kernel, there are certain benefits and limitations to consider. The support quality has been a factor in my experience with the service.

Regarding the optimized kernel, I can explain that it offers specific advantages and constraints depending on the use case.

How would you rate customer service and support?

Positive

What other advice do I have?

I have experience with Palo Alto and have mentioned it previously. I also have experience with AWS services and can discuss how they have been helpful. I have some familiarity with AWS CodeStar and other AWS tools. I do have experience with Amazon Linux and AWS Elastic Disaster Recovery. We are customers of AWS rather than partners. We use AWS services to solve our customer problems. To my knowledge, we are not partners who make products out of AWS services or sell through AWS, though I am still new to this role and may not know all the details. My review rating for Amazon Linux is between one to ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Amudhan Pandian

Running containers effectively for many years with excellent security features and pre-installed tools

  • June 27, 2025
  • Review from a verified AWS customer

What is our primary use case?

My use case for Amazon Linux is mostly for running containers.

I am using SELinux for enhanced security in Amazon Linux, and it is helpful for me.

What is most valuable?

I find that the functions or features of Amazon Linux that are most valuable are ones that I haven't specifically mentioned.

The main benefits I receive from Amazon Linux are saving time and streamlining some work processes.

I use Python, as Amazon Linux includes some pre-installed libraries and tools such as Python, Ruby, and Node.js.

What needs improvement?

In my opinion, for improvement, Amazon Linux could make better integration with third-party vendors, perhaps enhance user experience or lower the price compared to other Linux solutions.

For the future, it would be great to see Amazon Linux have more wide functionality to work with other systems.

For how long have I used the solution?

I have been working with Amazon Linux for eight years.

What do I think about the stability of the solution?

I rate the stability of Amazon Linux as a nine.

What do I think about the scalability of the solution?

I understand the scalability aspects and I think they are adequate.

How are customer service and support?

I would rate the technical support from Amazon Linux as good enough.

I believe the response time and quality of support could be better, so I see quality as a single point of feedback.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I work with both Amazon Linux and Ubuntu because Ubuntu provides more wide functionalities than Amazon Linux.

How was the initial setup?

The initial setup for Amazon Linux is straightforward, and I understand it well.

Which other solutions did I evaluate?

Regarding the pricing model of Amazon Linux, I think it could be more flexible or a bit cheaper for users, as I find Ubuntu is cheaper than Amazon Linux.

What other advice do I have?

I am not using IPv6 and I'm okay with that.

On a scale of one to ten, I rate Amazon Linux an eight.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?