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Datadog Agent

Datadog

Reviews from AWS customer

22 AWS reviews

External reviews

749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Akshay A.

Reliable monitoring with deep insights and great integrations

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Datadog provides real-time visibility into infrastructure and application performance with intuitive dashboards and robust alerting. I love how easy it is to set up monitors and correlate metrics, logs, and traces all in one place. The out-of-the-box integrations with AWS, Azure, and Kubernetes are a huge plus and save a lot of setup time.
What do you dislike about the product?
Pricing can ramp up quickly, especially when enabling multiple features like log management, APM, and custom metrics. The UI can feel a bit overwhelming at first, especially for new users. Some configuration options require going deep into documentation.
What problems is the product solving and how is that benefiting you?
Datadog helps us monitor distributed systems across our cloud infrastructure and microservices. It allows our team to identify bottlenecks, debug production issues faster, and ensure uptime through real-time alerts. By having logs, metrics, and traces in a single platform, we reduce context switching and can resolve incidents quicker, ultimately improving reliability and reducing downtime.


    Facilities Services

My most used part is sessions and replay

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
I almost use Datadog every day to view the customer sessions to find out the how customer handles our application and it really help me to clarify on the what customer facing and what customer trying to convey with the usage. As a customer support member, these things help me to make queries addressed faster.
What do you dislike about the product?
Some high-level UI interactions are not captured in the session, making certain user sessions difficult to analyze or even useless.
What problems is the product solving and how is that benefiting you?
In my role, some queries are reported without screenshots or screen recordings from the customer as those scenarios are not ideally possible to take a screenshot while it occuring. In such cases, Datadog helps us understand the issue better. On the other hand, manual analysis—such as reviewing usage reports—becomes easier, as we can track every organization’s and user’s activity and export the data at our convenience.


    Ragini C.

Decoding Chaos with Datadog

  • July 19, 2025
  • Review provided by G2

What do you like best about the product?
What impressed me most was how observability didn't feel like an afterthought. From the momentI integrated our service, I started discovering unknown bottlenecks without even setting custom alerts.
What do you dislike about the product?
Switching between dashboards, logs, and monitor sometimes felt like context switching between apps. I wished there were more shortcuts stitch it together.
What problems is the product solving and how is that benefiting you?
Datadog helps us reduce our incident response time drastically connecting metrics, logs and traces in one place. We used to rely on multiple disconnected tools , now we catch issue earlier and more context.


    Information Technology and Services

Datadog review

  • June 30, 2025
  • Review provided by G2

What do you like best about the product?
1. Comprehensive monitoring.
2. Integration.
3. Real-time data.
4. Scalability
5. User-friendly interface
What do you dislike about the product?
1.Cost
2. Complexity
3. Learning curve
4. Data retension
What problems is the product solving and how is that benefiting you?
realtimne monitoring across infrastructure and application logs


    Marketing and Advertising

Great monitor without a lot of overhead

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
Simplicity. Lots of effort into the AI. Huge amount of integrations.
What do you dislike about the product?
I have no complaints. I with cost spikes could be monitored automatically other than create your oun set of monitors.
What problems is the product solving and how is that benefiting you?
Mostly organizing different sources in one place


    Consulting

Managed Security Operations Center

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
Datadog is very easy to use. Pivoting between security signals, logs, and event data is straightforward because it is bundled into one callout pane. Writing detection rules is very easy in the GUI. Having a DevSecOps platform to house all data is the best approach to the security problem.
What do you dislike about the product?
Security should be contained within one page, rather than broken out into multiple SKUs -- for example, if there is a log detection trigger, I should be able to see the information from Workload Security, CSPM, etc. about the host in question in the same pane. Exporting detection rules in Terraform from the Datadog platform does not produce clean Terraform code and there are syntax errors reported. The Datadog learning platform needs to be bolstered.
What problems is the product solving and how is that benefiting you?
It is bridging the gap between Security and DevOps.


    Consumer Services

Ease of use

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
centralized view and ease to take action as needed
What do you dislike about the product?
Pricing of the product, please make sure the pricing works for SMB's
What problems is the product solving and how is that benefiting you?
new feature LLM observability


    Accounting

all-in-one tool for observability and monitoring.

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
end-to-end observability of our entire stack
What do you dislike about the product?
There are sometime too many documentation which is at times hard to get our apps instrumented right. For example, we had a hard time getting trace propagation working. They were multiple docs suggesting different methods which made it harder
What problems is the product solving and how is that benefiting you?
Observability in a distributed serverless architecture.


    hina w.

Datadog is wonderful and enhanced-observability tool

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
can ingest multiple data and centralized view.
UI is very user-friendly. so it is very easy to understand.
What do you dislike about the product?
It is difficult to estimate and calculate cost. sometimes the cost increases unexpectedlly without notice.
can easy to implement but if not proper design or configuration, cannot utilize Datadog fully.
What problems is the product solving and how is that benefiting you?
quick troubleshooting and entire develop customer survices


    Education Management

Datadog Review

  • June 11, 2025
  • Review provided by G2

What do you like best about the product?
I like how Datadog is a full observability platform that gives me insight into all parts of my tech stack
What do you dislike about the product?
I dislike how convulated and confusing Datadog can be to used at times especially for beginners
What problems is the product solving and how is that benefiting you?
It's helping our engineers track and debug problems faster especially with APM; Incident response is really helpful too in order to document and write post mortems