We use the HPE Zerto Software for multiple different things, including real-time monitoring and restoring and recovering of files, long-term retention of restoring long-term backups, and disaster recovery, where we store things into the vault and things of that nature. We also have the Zerto vault outside of that, so we use Zerto and the Zerto vault.

The challenges our organization has tried to solve by implementing the HPE Zerto Software revolve around protection, as it's a threat world now, so we're trying to mitigate as much risk as we can and trying to limit downtime. If we do get attacked and there is an infection, we can restore that data quickly and have it up.

The feature of the HPE Zerto Software I appreciate the most is the ease of use of single file restores, which is something we use frequently. Zerto features have benefited our organization significantly since we have many end users that delete files, and instead of taking the time to restore whole data stores and implement that, we can actually just click on Zerto and have that file restored from an hour ago in less than a few minutes.

My impressions of the HPE Zerto's near-synchronous replication are that it's hugely important, as that's what keeps me protected. The solution hasn't saved us any time in a data recovery situation due to ransomware or other causes yet, as fortunately, we've never had to use it for that instance.

The HPE Zerto Software has impacted our RTOs and RPOs by reducing our recoveries from days to a few hours, while previously we were using all VMware Nimble snapshots to back up all our data stores, which resulted in a three-day restore, while now we can recover in hours. The solution hasn't decreased our organization's DR testing time; in fact, it has increased it because we use it as a tool in our healthcare business, doing it every month to verify that everything is working correctly.

We actually use the Zerto Cyber Vault solution to ensure recovery from cyber threats. When considering a Cyber Vault solution, the capability of immutable backups is most important to us.

The HPE Zerto Software could be improved by including the ability to use FIDO keys or some kind of hard token for local accounts, not just a straight password or an external MFA, but a physical token. Additionally, I'd appreciate the ability for direct-attached storage, not just Nimble storage, VNF, both volumes. I would also prefer to have some way to scan inside the vault of datastores that are already there.

We have been using the HPE Zerto Software for a little over probably a good ten years or so.

I assess the stability and reliability of the HPE Zerto Software as very robust, with no real performance issues experienced; it just works and is easy to use.

The customer service and technical support are very good; we've never had any issues, and if we have, it's resolved very quickly. On a scale from one to ten, I rate the customer service or technical support an eight, as it's very quick to respond and get things fixed.

Prior to adopting the HPE Zerto Software, I wasn't using another solution to address familiar needs.

I would describe my experience with deploying the HPE Zerto Software as straightforward and simple.

Before selecting the HPE Zerto Software, we considered Veeam, Cohesity, and ExaGrid, and for us, it was a matter of cost and the ease of file-level restores that stood out during the evaluation process.

I would rate the HPE Zerto Software a nine out of ten and advise other organizations to consider it due to its ease of use, simple installation, and easy maintenance.

My main use case for HPE Zerto Software is the replication of data to a DR site.

HPE Zerto Software has helped tremendously with my organization's RTO and RPO, bringing it down to an hour rather than taking 12 hours to restore data the traditional way.

When we were trying to bring the disaster recovery side up, we had an issue with the VMs not coming up. We had to go back and restore. The solution has saved me time in data recovery situations. During DR tests, we were bringing the site up within the first couple of hours. With a different solution I previously used, it would have taken 24 hours to 4 hours to recover.

HPE Zerto Software has helped me reduce my organization's DR testing. Instead of three times, we do it once. Rather than spending time preparing for the test configuration to do a full restore, with HPE Zerto Software replication, it's automatically up within an hour, and then we can start our testing.

The feature of HPE Zerto Software that I appreciate the most is its ease of use. This feature has helped tremendously in getting our DR plan easy to implement.

My impressions of HPE Zerto's near-synchronous replication are very good. Near-synchronous replication is very important to my organization, and we are using it every day. It works consistently.

HPE Zerto Software could be improved in the future with easier upgrades. I am not aware of any additional features I would like to see included in the next release.

I have been using HPE Zerto Software for a long time.

I would assess the stability and reliability of HPE Zerto Software as very stable. I have experienced some issues sometimes during upgrades. Other than that, it runs smoothly.

I have expanded usage, and the process was smooth.

I would evaluate customer service and technical support as second-hand support since I am not the primary customer for HPE Zerto. I use them through my DR services. I would rate the customer service and technical support a nine out of ten.

Prior to adopting HPE Zerto Software, I was using regular recovery and backup restore systems to address similar needs.

Deployment of HPE Zerto Software was streamlined. It worked quickly and sufficiently.

I have seen a return on investment with HPE Zerto Software. Fast restores are a notable example. It saves us a lot of time and gives us the ability to perform other DR plans for other systems.

It's provided by the DR replication vendor, so it's not a direct cost to us.

We are considering a cyber vault solution as part of our infrastructure. When choosing a cyber vault solution, the capabilities that are most important to us are fast recovery against ransomware and the ability to do multiple checkpoints.

My advice to another organization considering HPE Zerto Software is to go for it.

I would rate HPE Zerto Software a nine out of ten.

Our company uses Zerto very heavily all the time for DR activities and other activities. We are only maintaining our tier one applications with Zerto while using different tools for our tier two, tier three, and tier four applications. But only for tier one and tier two, we are using Zerto.

Zerto's product and support are unparalleled. Their responsiveness sets them apart from other vendors, as they swiftly engage with customers and manage to sort issues out quickly during calls, without needless delays for log submissions. Their replication service also boasts a sub-10-second RPO and I often see servers synced as quickly as 6 to 7 seconds.

I think Zerto should make the product less expensive, as that's the only reason many people are not registering the product with their companies. We are not using Zerto everywhere across the board, probably due to licensing costs; it could be excessive to manage it. That's why we are only maintaining our tier one applications with Zerto while using different tools for our tier two, tier three, and tier four applications. I definitely think it's expensive, and that's why we are not using that product for the other applications for tier four and beyond.

I have been using Zerto for more than 5 years; I would say almost 7-8 years.

We do see some impact sometimes on our RPOs due to various reasons; it could be because the cluster on the source side may not be stable, or we might have migrated the host to a different cluster where Zerto was not configured.

I am very familiar with Zerto, which is a very good service provider. We had very good feedback. Every time when I work with them, I always receive a really positive response from them and a good solution. Whenever we come across any problem, they try to jump on the call right away. They have very little waiting time. When I open a ticket, within an hour or so, or less than an hour, someone will get connected to me. The good part is that normally, when I work with other vendors, they always look for various logs; they tell us to upload it and try to buy time for almost 3-4 hours by asking questions and wasting time to provide logs when I really need it. Zerto is not like that; they try to jump on a call with you. Another good aspect is that they provide guidance to upgrade our product to be under the supported version if the product is not a supported version. Unlike other companies, they don't just say, 'We don't support the product; follow this document and upgrade.' Instead, Zerto actually makes sure that you have a successful upgrade on your product so that they can support it.

I used Storix in the past to recover apart from Zerto; we use Storix as well. The biggest difference is the faster recovery with Zerto compared to Storix. As I mentioned, Zerto's product and support are good, too. I was not complaining about the Storix product; they were good but not better than Zerto.

The deployment for the first time definitely requires knowing about the product and how it works, so you need training. Any new person will not be able to manage or do it unless they know how to get things to work. You need proper documentation. Installing the product for the first time is definitely not easy if someone is not aware of the product, but we need to know about the product and how it works to install it for the first time.

The product really provides good support. I'm not aware of the pricing as I'm not from management, but the product is really good. I love the product and their support. If they need any logs, they will try to get them during the call. In that way, the customer can understand that they are really responsible for the product they are providing and they try to help us out. We feel comfortable while comparing them with other vendors because I have worked with many vendors, and I can say that only Microsoft vendors are as good as Zerto in terms of jumping on calls right away to help you out. By using their product, we reduce the downtime of our outage, so if anything goes wrong, I use the Zerto product to reduce downtime. My team has used that one to ensure that we don't experience much downtime. On a scale of 1-10, I rate Zerto a 9.

We use Zerto to replicate our Oracle databases from the main site to the other site. I have a number of fairly large Oracle databases, approximately four or five terabytes, and we're replicating to a Doctor site. We're actually moving our Doctor site from Colorado to Virginia, and I'm not sure Zerto can support the move. We'll just have to rebuild the reputation in the new site, but I'll figure it out. I'm not worried about it.

We explored cloud disaster recovery with Zerto, but because of the size of our database, it's not cost effective.

What I appreciate about Zerto is that it's set and forget. It just works. As long as you give it enough space for journaling and things like that, it's really resilient. It doesn't take a lot of maintenance, and I know that it's always going to be available if I need it.

The near synchronous replication is great because I can restore a production database up to a minute, and the granular restore or the brick level file restore option is beneficial. It's great for real-time or store level recovery, too.

We tested it, and it performed excellently. I know it works.

I wish there was a mechanism or a plug-in to do IP failover. We have to change the DNS entry and Infoblox manually, although we can script it, but we haven't gotten around to it.

One aspect I don't appreciate about Zerto is the plug-in, especially when it migrated from appliance from Windows server to the appliance, and you have to configure Active Directory authentication. I think it's unnecessarily complicated. That should be simplified for sure.

I have been using Zerto in my current position since we acquired it three or four years ago.

Support is fantastic. Many vendors, especially after COVID, have seen their support decline, but not with Zerto. Their support is consistently great.

I have experience with Veeam before. Zerto is better. Veeam seems pretty simplistic compared to Zerto.

The setup with Zerto was easy. It's pretty intuitive. There's a little bit of a learning curve, but not significant.

I would rate Zerto eight or nine out of ten.

I am actually a value-added reseller. I personally do not use Zerto. I have customers that use Zerto, and they use it as their cyber recovery. They have also used it to move VMs.

When exactly a company can expect the benefits of Zerto depends on the use case scenario. In the instances I have seen with my customer, it has been both near and immediate-term benefits. Since it is easier for them to use and they are able to work with it and get their workloads done, they also saw benefits from a budget standpoint down the road.

The most valuable features in Zerto are ease of use number one and the support that has come from the Zerto team. They have been very hands-on with 'we are here to help you, train you and teach you how to fish, so you can drive it yourself.'

For us, the impact that Zerto has had on the IT resiliency strategy is that we use it as a way to help our customers set up data recovery should something happen. What we appreciate about it is the snapshot and how much easier it is to access.

The near synchronous replication works very well. This is not my experience. It is my customer's experience. They have been very happy with it. They had a bunch of VMs they wanted to move since they wanted to migrate some stuff, and it worked very well for them. It actually helped them beat their timeline as it worked so well. They were going to have a very, very, very hefty renewal that they had to pay. And so it saved them lots of money. It worked quickly and they were able to meet their timeline.

It's helped with DR testing.

Better communication around pricing would be useful - particularly in light of the economic and tariff situation we have going on.

I have been using Zerto for three years.

We have not had any reports of instability in Zerto from clients. The use case I keep coming back to is our customer who used it to move a bunch of VMs. Once they got it up and deployed, they handily beat their schedule. At one point, they thought they were not going to get all the VMs moved and would have to do a renewal on part of them, however, the ease of use was so good with Zerto that they were able to migrate things much quicker.

Zerto's scalability has been good. One of the things that works for our customer set is what they call t-shirt sizing with extra small, small, medium, large, extra large and jumbo. Those are nice to have as a starting point to talk to a customer, however, then you can go in and tailor that specifically to the customer's needs.

I haven't had a need to contact Zerto's technical support.

I have used or sold alternatives to Zerto such as Veeam, Commvault, and Rubrik. Zerto is the clear winner.

I find that the initial deployment of Zerto for a client is quite easy. The instances where we rolled it out at customers, the deployment has gone very smoothly. There seems to be something intuitive about Zerto that makes it easier for folks in a company to use.

There's not really any maintenance needed once deployed.

On average, four people are required for the deployment.

The pricing is competitive.

If I were to compare Zerto to its competitors, Zerto is the winner in data recovery.

I am not a technical person, so I cannot answer that from a technical standpoint regarding what Zerto does better or worse than its competitors. I can answer it from a customer ease of use perspective. The biggest thing we have heard is that it is easy to use and intuitive. The sales teams and technical resources that Zerto has are there to help answer questions and teach the customer how to use it in their environment, so they are able to do things after the Zerto resources are no longer there.

My clients have tried to protect the virtual machines in their environment. I have not seen any effects on RPOs or RTOs. I am an official reseller of Zerto.

On a scale from one to ten, I would rate Zerto overall a nine.

My current use cases for Zerto involve the protection of data to ensure that any ransomware or threats will not impact our endpoints. I have used Zerto to help protect virtual machines in my environment. The majority of our infrastructure is virtual, while less than half is physical.

I've seen an impact on our RPOs and RTOs as our return to service has become much faster. We can return to business as quickly as possible.

Our DR testing has been reduced. We still do it once a year, but now it's more about checking off boxes because we know what to expect. We must ensure the certificates and all related items are good, examine the return times, RPOs, RTOs, and verify everything is still functioning properly.

Zerto has enabled the team to focus on engineering and spend less time developing APIs to work with custom solutions and security applications, positively impacting our IT resiliency strategy.

What I appreciate most about Zerto is that we can implement it via cloud now and on-premise. Mobility also stands out to me. The interface of Zerto is much easier to use.

Zerto could improve the product by lowering the cost.

I've been using Zerto for about three or four years, implementing it in various scenarios.

I have not noticed any crashing or instability with Zerto.

Zerto scales appropriately for my pretty big company.

I have not had an occasion to contact their technical support.

A few years ago, I used an alternative. I prefer Zerto over Veeam, which is why we switched from one to another. It's apples and oranges: Zerto has a much smoother interface and is much easier to use with better features.

It was pretty easy. I do not recall hitting too many roadblocks.

It took around three to four months total to fully set up Zerto, including network configuration, firewalls, and all other components.

Zerto requires basically no maintenance on my end now. It's managed by Zerto tech, so we don't have to test packages and similar tasks. They inform us of product updates, plan for them, and implement them as SaaS-approved changes.

Zerto is not overly expensive. It's worth what we're getting for it, but with tough times, a discount would be beneficial.

I have not yet encountered a situation where I needed to perform data recovery due to ransomware or other causes. I will knock on wood as we haven't had that kind of incident yet. Thanks to Zerto and some other systems we use on the back end, though never say never.

I would rate Zerto an eight out of ten.

We use Zerto primarily as a cloud provider to set up either ground-to-cloud or cloud-to-other cloud sites for disaster recovery.

We also use it as a migration tool to get people's virtual VMs from ground to cloud.

Another use case is to protect our virtual machines in our environment. We have our own internal IT, and we protect them with Zerto, but the vast majority, probably 98% or 99% or even more, of what we do is with customers since we're a cloud service provider. As a service provider, we're not classified as an MSP. We do resell Zerto to our clients.

What I appreciate about Zerto is the speed to recover. We have two ways that we migrate them into the cloud: one is with Zerto and one is with Acronis. Acronis is a bare-metal restorer that takes much longer to do the restore, depending on the size of the VM.

I appreciate that Zerto already has the disk synchronized to the cloud, and it just updates deltas every five seconds or so. Should there be an instance, such as a migration, or if the customer has been ransomed, or if they want to roll back for any reason, they can do it because we have their data in the cloud.

When I was an IT manager, our RPO and RTO were measured in hours or days; now it's measured in minutes, which is huge for disaster recovery.

The interface and ease of use of Zerto make it easy. We're getting into version 10 now. The version 10 update 4 took really long to deploy, and we had to back off and do update 2 because that seems to deploy much quicker.

Other than that, it's pretty easy to deploy and manage; we can set it up through Zerto Cloud and update it remotely.

I see the benefits of Zerto immediately after deploying it. As a former IT manager, when I saw what it did, it was a revelation, and I thought this is excellent for disaster recovery. Zerto's near synchronous replication is fantastic. It helps our RPO and RTO and is beneficial all around. In terms of RTO and RPO, Zerto improves them to seconds. It indicates right in the health of the VPG how many seconds the RPO or RTO is.

Our DR testing with Zerto is much quicker. We encourage our customers to do testing so they get familiar with recovery processes. We maintain a playbook and a method of procedure, and every test adds something new to the MOP, improving how quickly we can resolve any disaster.

Zerto has a significant impact on our IT resiliency strategy. We do it for customers, making all the difference in the world. It's not just about me as an IT manager using Zerto; as a service provider, we host people's data in the cloud for disaster recovery, making instantaneous recovery possible that wouldn't be as quick otherwise.

In terms of improvement, Zerto does reasonably with support and responds quickly to help us. I don't know if there's anything they could do better, but we'd prefer Zerto to work with our open cloud product for disaster recovery and migrations. So far, they haven't made their product compatible with KVM, and we would appreciate seeing that.

I have been using Zerto in my career for four years.

I haven't seen much instability with Zerto; it seems pretty stable overall.

Zerto scales efficiently; we have hundreds of hosts, with production and disaster recovery environments. We set it up to replicate, such as from Grand Rapids to Indianapolis or Detroit, so it scales pretty efficiently.

Zerto's support is reasonably good. If they know I'm on the call with a customer, they usually join a Zoom session quickly to help resolve issues. Sometimes it's resolved quickly, while other times it may take two or three sessions, but they're generally pretty good.

I use alternatives to Zerto, as I'm a Veeam engineer certified in Veeam. We use Acronis and Cohesity, but in my opinion, there's nothing that works for disaster recovery quite like Zerto. The main differences between Zerto and Veeam are ease of use and convenience.

Veeam allows a restore of a server in a test environment while detecting any malware before connecting to the network, which I haven't seen in Zerto. Zerto just replicates what's there without evaluating for malware. Zerto is quick and easy to use while Veeam is more complicated but has more capabilities for backup. I haven't greatly used Veeam's continuous replication feature, but from my experience, Zerto is easier to set up and use, and it's less expensive as.

When I first deployed Zerto about four years ago, it took about 15 to 20 minutes to set up after the client had a Windows server ready. We'd give them the installer and set it up, then pair it with their hosts. After installing the VRAs and setting up the VPGs, once the first VPG is set up, we can do the rest without client involvement. Overall, the total time ranged from half an hour to 45 minutes, depending on how many they wanted to set up initially.

I'm a Professional Services Engineer, which means that I implement projects. When our salesman sells disaster recovery with Zerto to a client, I'm the one who sets it up, creates the VPGs, and ensures all the syncs work properly; the long-term maintenance is handled by another team.

Zerto has a significant impact on our IT resiliency strategy. We do it for customers, making all the difference in the world.

Zerto is easier to set up and use, and it's less expensive.

We use alternatives such as Acronis and Cohesity.

The recovery process depends on the customer. Zerto is one of those things that we set up and monitor, but if the customer isn't monitoring their VMs, it can complicate things.

We had one customer who made a decision to protect only a few of their VMs and then got hacked, which wasn't Zerto's fault or ours; it was their decision.

However, for customers that have everything protected, we've had quite a few successful recoveries. There have been situations involving ransomware or data recovery situations when we used Zerto. I haven't personally been involved in one, but our company has had multiple incidents where we were able to recover without paying the ransom.

Zerto does require maintenance on our end. We register the client in the cloud, and if they move away from us, we unregister them and remove their tenant. We also have updates to do, including the Zerto virtual manager and the virtual replication appliances on the hosts. With hundreds of hosts and multiple data centers, we have a lot of work to do, which is why we have someone dedicated to updating Zerto.

On a scale of 1-10, I rate Zerto a 9.

I use Zerto for replications for my DR site.

It allows us to have effective backup and recovery.

It hasn't helped anything directly, however, it does give us peace of mind to have a backup we can rely on.

The ease of use, ease of setup, and the dashboard, which is quite user-friendly, are valuable features. Zerto is very impressive and much more resilient. It's very easy to learn. Within a day a user can get up to speed.

It makes us more resilient overall.

The near-synchronous replication is impressive. We have around seven-second RPO times. Our RPO used to be 24 hours. It's drastically reduced RPO.

We have our own data center that we replicate to, however, we're actually in the process of changing that to replicate to a cloud environment.

We've reduced downtime by 90%.

We've been able to reduce DR testing time by 75%.

The speed of recovery is 90% faster.

Zerto works great. The pricing could always be lower.

I have been using Zerto for probably about seven years.

The solution is very stable. I'd rate it nine out of ten.

I'd rate scalability nine out of ten.

I use Veeam for backup and replication. With Veeam, I only had the 24-hour replications.

The initial setup is straightforward.

Implementation probably took just a couple of hours. We had two users involved in the setup, and we have it set up in two locations. There are two people who work directly with the solution. There is a bit of maintenance in terms of updating. They are pretty easy and quick.

I haven't saved any costs since I haven't had a disaster.

The setup is somewhat expensive. I'd rate the pricing seven out of ten.

It's way better than anything else on the market. I'd rate the solution nine out of ten.

I would rate the solution to other users. It works very well.

We use Zerto at a very large public sector undertaking in India that manufactures power equipment.

It is being used for continuous data protection, replication, and recovery. We have a consolidated data center in Hyderabad, India, and we are replicating the data to another data center in Hyderabad. For replication and continuous data protection, we are using Zerto between both sites.

It simplifies management. The console provided by Zerto is very simple to use. With the click of a button, we can do the failover and failback.

It helps with business continuity. We can easily failover from one site to another and back. We are able to do most of the operations very easily.

It does asynchronous replication. When the data gets modified in the main data center, the modified data is immediately replicated to the other data centers. It helps to maintain minimum RPO in seconds and the RTO in minutes.

We have a number of virtual machines for databases, application servers, web servers, Internet servers, and proxy servers. We are using Zerto for the complete replication of these VMs to the other data center.

Our RPOs are in seconds, and our RTOs are in minutes. That is critical for the applications. Earlier, we were using another replication software from IBM. We did not get the same RPOs and RTOs. Zerto is helping us a lot in preventing data loss. The data loss is minimal. It is only in seconds. This is a very important feature of Zerto, where it maintains RPOs in seconds and RTOs in minutes.

In November 2024, we faced a ransomware attack. With the help of Zerto, we were able to identify the journal entry that was malicious. Zerto gave us an alert, and we were able to identify the clean copy by going backward. We went back a few seconds. It maintains journal entries every five seconds, so we were able to identify a good copy of the data. We were then able to do the failover. Because of Zerto, we had minimal data loss. We were able to identify a good copy of the data and do the failover to the main data center.

With Zerto, we have become more resilient and scalable. We were able to scale from a few VMs to about 250 VMs. Our scalability has improved a lot because of Zerto. The ransomware resilience feature has made us more resilient. We chose Zerto over VMware Site Recovery Manager because VMware Site Recovery Manager did not have the ransomware resilience feature. In November 2024, when we faced an attack, with the help of Zerto, we were able to recover within seconds with a minimum amount of downtime. We were up and running quickly.

The features I find most beneficial about Zerto include continuous data protection, easy configuration, and simplified management with a user-friendly interface. We were able to configure it easily for our needs. Continuous data protection between our two data centers is also valuable.

I also like its scalability and flexibility. We have scalability from a few virtual machines to more. We can increase the number of VMs according to our requirements. Zerto scales very easily with our increased number of VMs.

Zerto also provides ransomware safeguards. While doing the continuous data replication, Zerto creates journal entries. When the data gets transferred to the other site, Zerto checks whether the replicated data is malicious or clean. If it is a good copy, it makes a journal entry. If there is any malicious code, it immediately gives an alert. We are very happy with this ransomware protection feature of Zerto.

Its pricing could be better. Also, Zerto needs to improve its reporting capabilities and provide better dashboards. A number of times, I had to contact Zerto for more reports. They are very customer-friendly. They helped us and gave us some customized reports, but its reporting capabilities could be better.

I have been using the solution for about two years.

It has improved scalability significantly. I was able to scale from a few virtual machines to about two hundred fifty virtual machines.

The support team is very customer-friendly. When I raise a ticket, they respond quickly with minimal waiting time. I often get a call within half an hour. Their customer support is reliable and fast.

Previously, I used some other replication software from IBM but did not achieve the desired RPOs and RTOs. This led me to choose Zerto.

The deployment was very easy. With a few clicks, we were able to configure Zerto for both of our data centers in Hyderabad. It was very easy to configure. It has a very intuitive classical user interface. The configuration was done with minimal clicks.

In about one hour, we were up and running with the first replication. We were able to do the first replication within an hour from our main data center to our secondary data center in Hyderabad. It is efficient and reliable.

Its maintenance is being taken care of by Zerto.

I am the main database administrator, and two of my colleagues also participated. Three of us were involved.

Zerto is definitely more costly compared to its competitors, such as VMware Site Recovery Manager. It may not be suitable for small and medium-sized industries.

We considered VMware Site Recovery Manager but did not opt for it because it did not offer the ransomware resilience feature like Zerto.

Overall, I would rate Zerto a nine out of ten. The software is exceptional in terms of continuous data protection, resilience, scalability, agility, and ransomware protection.