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Reviews from AWS customer

3 AWS reviews

External reviews

279 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Gaurav S.

Unlocking Seamless API Management

  • November 25, 2023
  • Review provided by G2

What do you like best about the product?
I like best part of Kong API Gateway is its high performance and versatility, making it exceptionally well-suited for Cloud Native and DevOps-oriented architectures. And also best part is its open-source nature which will support for various deployment modes.
What do you dislike about the product?
I dislike main thing about Kong API Gateway is it's absence of an Analytics & Monitoring. Also for enterprise version licensing model is complex.
What problems is the product solving and how is that benefiting you?
Kong API Gateway is helpful for us in streamlining the process by efficiently handling access control, security, and monitoring of our in-house APIs.
Its scalability features enables us to handle large API traffic volumes, which ensures optimal performance of our api services. It's load balancing capabilities contribute to our improved system scalability and resilience.


    Computer Software

DevOps and Cloud Native API Gateway

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
Kong is a very high-performance opensource API Gateway particularly suitable for Cloud Native and DevOps Oriented architectures, it is suitable for installation on different architectures both in on-premise, cloud and hybrid modes. It is a complete product also includes Insomnia as an API Test and Designer tool and also, in the enterprise version, a Developer Portal also oriented towards IaC and the development of APIs from an API First perspective.

The hybrid installation via Kong Konnect is very quick and powerful and allows you to outsource all management except for the dataplanes which are installed on-premise and managed remotely. The on-premise version is easy to install. It can eb configured both via web interface and through a declarative configuration as well. In terms of support, the Enterprise version offers very fast and efficient support.

It supports native CLI tools to launch test and deploy configuration in your CI/CD pipelines
What do you dislike about the product?
Although it offers a rich set of plugins that easily integrates with tools like Prometeus, DataDog, Zipkin lacks an Analytics & Monitoring API tool. There is no management of Monteziation API.

For the Enterprise version the licensing model is a bit complicated because it depends on the number of invocations but also on the concept of gateway service, which is not always easy to keep under control.
What problems is the product solving and how is that benefiting you?
Create a complete API Management platform that safely manages APIs, implements authentication and authorization and governance logics and which, in particular through automation tools, allows fast integration with CI/CD tools both in the development of traditional and in the development of APIs created on Kubernetes (via KIC Kubernetes Ingress Controller)


    Chanderson S.

Kong API Gateway: Robust and Flexible API Management

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate Kong API Gateway for its robust and flexible API management capabilities. The platform excels in handling API traffic, providing authentication, and ensuring scalability. The intuitive user interface makes API configuration and monitoring straightforward. Additionally, the active community support and regular updates contribute to a positive experience. Overall, Kong API Gateway has proven to be a reliable solution for our API infrastructure.
What do you dislike about the product?
While Kong API Gateway offers robust API management, there are a few aspects that could be improved. which has posed challenges for our team. Additionally, Enhancements in [areas of improvement] would contribute to an even better experience with Kong API Gateway.
What problems is the product solving and how is that benefiting you?
Kong API Gateway effectively solves key API management challenges. It streamlines API traffic, ensuring reliability and scalability. The platform enhances security through robust authentication and authorization features, mitigating potential vulnerabilities. With Kong, we've gained centralized control over our APIs, simplified configuration, and improved monitoring. These benefits contribute to a more resilient, secure, and efficient API infrastructure, ultimately enhancing our overall digital operations and user experiences.


    Siva V.

Excellent working exposure with Kong API gateway

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
Configuring and enabling security,
Good Customer Support,Ease of Implementation,Ease of Use, good for Frequency of Use,
Number of Features
What do you dislike about the product?
Nothing much to say dislike,Ease of Integration
What problems is the product solving and how is that benefiting you?
It helps to soling peer APIs connectivity


    Shubham G.

Amazing technology solving real world problems

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use interface and implement in a microservice based architecture. I have been using it for a few months and I am able to appreciate the vast amount of features it provides to ease the entire software development process.
What do you dislike about the product?
While there aren't many things I dislike about the Kong API Gateway, the documentation, migration and upgrades are a few pain points
What problems is the product solving and how is that benefiting you?
Kong API Gateway solves a multitude of problems that greatly benefit me and many others in the tech world. Firstly, it streamlines the process of managing APIs by acting as a central hub for controlling, securing, and monitoring all API traffic. This resolves the issue of dealing with disparate systems and simplifies the overall API management process. Moreover, Kong Gateway enhances security by providing robust authentication, authorization, and encryption features. This helps in safeguarding sensitive data and preventing unauthorized access, ensuring compliance with various security standards and regulations. Additionally, Kong Gateway optimizes performance by offloading tasks like rate limiting, caching, and load balancing, thereby improving the overall speed and reliability of API interactions. This ensures a seamless experience for both developers and end-users, reducing latency and enhancing scalability. Furthermore, Kong's analytics and monitoring capabilities offer valuable insights into API usage patterns, performance metrics, and potential issues. This empowers me to make data-driven decisions, troubleshoot problems efficiently, and optimize the APIs for better performance and user experience. Overall, Kong API Gateway's ability to address these challenges – from simplifying management to enhancing security and performance – significantly benefits me by saving time, ensuring data security, improving API reliability, and enabling better decision-making based on comprehensive analytics.


    Manufacturing

kong with terraform

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
We've had to contact support in the past with upgrade issues who were really helpful and responsive to the questions and issues we had at the time. Overall kong has been really nice to use for scaling out to our needs with us not noticing any performance decreases over peak load.
What do you dislike about the product?
Using kong with terraform seems to be missing some features and the terraform docs could be a little more clear with more outputs/attributes listed. However, it seems moving away from terraform might be the better solution.
What problems is the product solving and how is that benefiting you?
We've found the monitoring side of kong super helpful in the past and relatively easy to integrate into logstash


    Anjineyulu V.

Kong's 360 degree view

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
The best one is to get a single view and wider window of analysis It helps in giving diffrent persona to diffrent security aspects.
What do you dislike about the product?
Some p99 latency are not that accurate.More statistical techniques can be used to estimate.
What problems is the product solving and how is that benefiting you?
It helps in analysis and planning for the upcoming quaters about diffrent API security policies


    Information Technology and Services

Custommer support

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Custommer support, easy, great service,support
What do you dislike about the product?
very good, nothing to complain about. good usability
What problems is the product solving and how is that benefiting you?
api management


    Amit B.

Robust & Scalable API Gateway with a great open source community

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Kong API gateway has delivers great performance along with all the core desired features, the documentation is awesome along with great community + customer support. Its easy to integrate and use across environments.

Its easy to implement in a distributed microservice setup. It scales well with high frequency usage.
What do you dislike about the product?
Open source issue prioritization can be made even better in collaboration with the community.
What problems is the product solving and how is that benefiting you?
Addresses cross cutting concerns across the microservices wrt API management, tools like insomnia provide a great expereince for API design.


    Subbarao C.

Best API Gateway. Very easy to use to configure and set up

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Definitely AI gateway capability including LLMOps
What do you dislike about the product?
More reference implementation samples and publish best practices and anti patterns
What problems is the product solving and how is that benefiting you?
Easy to onboard API's, including various configuration options. Excellent monitoring capabilities