Echo360 is a fantastic lecture capture platform which provides exceptional customer service.
What do you like best about the product?
Echo360 is easy to use. Once the system is installed and implemented, there are relatively few issues. If an issues does arise, the support team is responsive and extremely helpful.
What do you dislike about the product?
Sometimes, the CSV files that are uploaded have errors which can take some time to troubleshoot.
What problems is the product solving and how is that benefiting you?
Our campus has a high percentage of student athletes. Echo360 is used to record each face-to-face classroom session so the student athletes do not miss the lecture content when they are traveling.
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