I am currently using the Enterprise version of Office 365. I'm a corporate user and use it for my own company. I usually use Office 365 for Teams, mostly, and my emails run through Outlook as well. I use Planner within Teams a lot, specifically Planner and Calendar.

OneDrive has proven most beneficial for collaboration in my team in particular. We have just recently started using OneDrive for this. It has been impactful, but I don't think we've fully utilized it to notice that sort of an impact.

I use OneDrive extensively. I find OneDrive valuable because I'm able to have all my documents in one place and I can access them from anywhere.

Certain features such as the Planner and dashboards don't work as efficiently with the iPad version, the iOS version. On the iOS version, it's a little glitchy. On iOS if I want to access my Planner, I have to go to the browser and access it, which is very inconvenient. I hope that they improve that part and make the iOS app self-sufficient. The main challenge is its compatibility with iOS.

It's been one and a half years. Before that, we were using Google.

The setup of Office 365 rates around six out of ten in terms of ease. I rate it as six because while it isn't particularly difficult, there are many components within Office 365 to set up. It takes considerable time and requires someone dedicated to do it.

I would rate the stability of Office 365 as eight out of ten. Overall, it's been pretty good.

Office 365 is pretty scalable because you can keep adding users. All employees in my company are using Office 365, which amounts to around 300 users. I have plans to increase the usage of Office 365 in the future. The scalability allows me to do that.

Technical support for Office 365 is pretty good. I would rate them seven out of ten. The only concern is that sometimes the response time is a little slow.

Neutral

We decided to switch from Google Workspace to Office 365 because traditionally everyone uses Excel and Word instead of Docs and Sheets. It's good to have everything integrated on one platform. It was just a choice between Google Workspace and Office 365, or before that, Office.

We decided to switch from Google Workspace to Office 365 because traditionally everyone uses Excel and Word instead of Docs and Sheets. It's good to have everything integrated on one platform.

I participated only by giving the approval. My IT team handled the implementation.

I haven't seen any return on investment as of now.

I think the pricing of Office 365 is four. It is on the less expensive side, but it is not very cheap. The cost increases as you keep adding users.

The price is somewhat justified. However, beyond Office, there are other products. Some basic products should be included in the package, with an option to choose from one or two products to include.

The security features of Office 365 meet my company's data protection needs. With their dual verification, dual authentication and authenticator, it's pretty good. The implementation took approximately 15 days. Based on my experience, I rate Office 365 eight out of ten.

My current use cases for Office 365 include normal Excel, Word, Exchange, and security.

The most valuable features in Office 365 for me are productivity, as all my productivity requirements are fulfilled, and communication capabilities.

The main measurable benefit that Office 365 provides to my company is that it serves as our primary productivity tool.

I am not satisfied with the integration capabilities of Office 365, as we have not done any integration with third-party vendors.

I would like to see more AI tools in the next version of Office.

I have been working with Office 365 for more than 10 years.

I rate the technical support from Microsoft as seven out of ten, and I have feedback regarding their tech support.

I would like to improve the quality of services provided by technical support.

Neutral

The main competitor for Office 365 is Google, as I have used some of their solutions.

I prefer to work with Microsoft over Google.

I only use Microsoft 365 products and do not use other products from Microsoft such as Visual Studio.

I sometimes use AI options in Office such as OpenAI or Copilot.

It doesn't matter what the company size is.

I can recommend Office 365 to other users.

I rate Office 365 an eight out of ten.

I use Office 365 in various environments including Teams.

The features of Office 365 are very beneficial. The Teams integration and SharePoint functionality have helped with project management in work and school environments.

There are features that could be enhanced or added to Office 365.

I have had experience with Office 365 for a few years.

Office 365 demonstrates excellent stability overall.

Their support deserves a rating of 10 out of 10 for customer service. I have utilized their online forums to resolve various issues.

Positive

I have not had experience with other platforms such as Google or different collaboration tools such as Adobe. I am interested in learning the main differences between Microsoft and Google for these applications.

On a scale of 1 to 10, with 10 being the most easy, Office 365 could potentially be made easier to use.

I am familiar with the security framework of Office 365, particularly regarding Teams meetings. Special logins are required even when accessing personal accounts, which influences our data protection strategy and benefits the company.

AI is utilized in Word through the editor feature, though I am not aware of other AI features integrated with Teams.

I would recommend Office 365 to other businesses and educational institutions as it serves these purposes effectively.

My advice for potential users is that the solution is very beneficial.

Overall, on a scale of 1 to 10, I would rate Office 365 as very good.

My use case for Office 365 nowadays is collaboration generally, specifically for emails, SharePoint, and OneDrive, as I collaborate with my team.

Having Teams as my central workspace, especially while working remotely, is essential.

Teams is the most productive feature out of everything in Office 365, thanks to the combination of chat with meetings and centralized file sharing, along with the ability to embed other applications within Microsoft Teams.

Personally, I now build solutions, which reflects how my role has changed. I build solutions that I'll be launching out soon.

Currently, it's majorly around the use of productivity tools, such as Office 365 and the similar tools, including Teams, Teams Planner, and Power Automate.

Based on my experience, I think Microsoft could improve the onboarding process for Office 365, particularly for end users who are not as technical, by providing more technical onboarding similar to what was done in the past with labs or demos that showcased capabilities.

There's much less video content now; it's more marketing content than technical content, which is not ideal for an end user.

I have been working with Office 365 since 2014.

The setup process for Office 365 is simple; it's definitely simple.

The stability for Office 365 is around a seven or eight.

It could be more stable, especially when doing co-authoring; applications may freeze or changes may not get reflected quickly enough on the remote end.

The scalability for Office 365 rates as an eight or nine; it's pretty much up there.

I can use Office 365 for businesses with over 2,000 users as well as for businesses with only five users, so the experience is consistent across the board.

I've rated Microsoft technical support a seven; they don't necessarily get all the answers, but they do refer when answers are not available.

The quality of support remains at a seven.

Neutral

I'm working with VMware solutions that haven't really changed from what I was making use of previously, so it's still pretty much the same thing. I'm also looking to get more in depth with Nutanix and its solution, majorly from a price comparison perspective.

I'm using a Cloud-based deployment model for Office 365.

I'd rate the pricing for Microsoft as a five.

I'm not using any AI integration with Office 365 at the moment.

I think Microsoft does a very good job with integration compared to other vendors, although I don't use their products as much as others, and I acknowledge that Google is improving on their identity security.

Overall, I'd give Office 365 a mark of eight.

We use Office 365, specifically Excel, Word, PowerPoint, and Google Forms. These tools are used for pivot tables, data analysis, and data maintenance. Our team of 15 members all uses Office 365 to maintain and analyze data.

The pivot table feature is most valuable because it helps me understand large volumes of data in a very short time.

The integration with AI will help explore new features of Office 365. Currently, the AI integration is not good and not user-friendly.

Time savings is another valuable feature. Cost savings depend upon the scalability of the business.

The regression modules which help with regression analysis are the most difficult to use.

We have been using the solution for three to four years.

We did not find any difficulties integrating Office 365.

We have experienced stability issues.

We have utilized customer service.

Positive

I have used Office 365 from day one, including for personal use.

The setup took a few hours, not just 30 minutes to complete.

We have not considered different solutions.

I would recommend Office 365 to my colleagues and friends who work in this field.

The solution is particularly useful for pivot tables, data analysis, and maintaining data.

On a scale of one to ten, I rate this solution a ten.

The use cases for Office 365 include Microsoft Excel and Microsoft Word, and it's primarily for professional work rather than personal usage.

The valuable features of Office 365 include easy integration with different platforms, and it's the standard solution because almost all people use this Microsoft Office solution. It's more compliant with different formats.

One feature I use frequently is the ability to print information and papers to continue work or review offline without having the laptop. Printing is something I do frequently.

Regarding areas that could be improved in Office 365, they currently have an integration with Copilot, which I haven't used yet. It's not a new feature, but it's something I want to start exploring later. Additionally, more integration with AI could be beneficial.

I have used Office 365 for three to four years.

I haven't called support for Office 365, so I cannot rate their support on a scale of one to ten.

When I encounter problems with Office 365, I search on Google for solutions, but I don't use the official support at all. My only support resource is using Google.

Positive

I used a different solution before Office 365, which was with the Google platform. I switched to Microsoft because it's more compatible.

Microsoft Office is more compatible with the formats I work with.

The setup for Office 365 is very easy. It involves downloading and following simple installation steps. There were no issues during the setup process.

I am not involved in deployment for Office 365, so I cannot speak to how complex the project can be. I only work with the installation.

I have experience with Microsoft tools including Office 365 and Windows Server, and Office tools because they are universally used.

I would recommend Office 365 to others, though recommendations are rarely necessary as almost all people I know already use the tool.

On a scale of 1-10, I rate Office 365 a 10.

My main use case for Office 365 is for emails and collaboration.

The features I have found most valuable in Office 365 are Exchange Online and Microsoft Teams, which are the mostly commonly used products in my organization.

I am satisfied with Office 365 integration capabilities.

Based on my experience, I would improve the desktop client of Office 365, particularly because we had a scenario recently where we were unable to group the emails by using the email addresses in Microsoft Outlook desktop application.

The main concern is about grouping of email addresses.

I have been working with Office 365 for around four to five years.

The initial setup process for Office 365 is not complex; it is straightforward.

For stability, I would rate Office 365 a nine out of ten.

I would rate Office 365 a ten for scalability, ability to scale, and ability to expand.

I would rate Microsoft technical support a five or six, as the support is not satisfactory.

The first level of support is not very helpful, especially when the issue is critical and they need to engage the backend team or the level three support team to fix the issue, causing escalations that take time to resolve the issue in a timely manner.

Office 365 is more preferable to me than GCP.

The reason is that functionality-wise, Office 365 is easier to use, and the functionality, scalability, and feature set that are available in Microsoft are much easier to use and understand.

The initial setup process for Office 365 is not complex; it is straightforward.

I am working with both the hybrid model implementation and the cloud-only model for Office 365.

I would obviously recommend it to other users.

For pricing, I would rate Office 365 a three, where one is high.

I can compare Office 365 with Google GCP, as GCP mostly provides the same feature set.

Office 365 meets all our requirements, and I don't have any additional features I would add.

It is mostly suitable for enterprise sales companies.

I recommend Office 365 for around 3,000 users, based on my experience.

Overall, I would give Office 365 a final mark of nine.

Excel and PowerPoint are part of Office 365, which I constantly use.

I have been working with Excel and PowerPoint for the last three years or so, since my studies started, while simultaneously working as a working student or as an intern, using them permanently during my lectures.

The ChatGPT add-in that is accessible now for Excel is one of the most helpful features of Office 365 because it gives you the opportunity to process a lot of data in a really short time.

I use the ChatGPT add-in to process a lot of data quickly within Excel.

I have the ChatGPT add-in directly in Excel. I used the API in my previous position as a working student in a company that had a lot of data to be processed, and I was working with the ChatGPT add-in to process it correctly.

The user interface of PowerPoint could be improved in future updates to make it easier to find features via search, because sometimes it's difficult to locate certain applications as the buttons are too small.

Regarding Excel processing a lot of data, I'm currently working with an Excel sheet that has approximately 10,000 lines, and I really see it struggling to process due to the many functions it contains, leading to downtime and loading problems.

I have been using Office 365 for the last three years.

I don't have any experience with the initial setup because Office 365 applications were already pre-installed on all the devices that I was using.

It experiences issues only with high volume and numerous functions in the tables that we're using.

It's reasonable because with the Office 365 setup, you have access to a lot of devices and applications, especially when utilizing process automation tools such as Power Automate, making it reasonable in price.

I have never directly contacted Microsoft regarding Office 365 because I didn't really need to, as any issues were just on my side.

Positive

I was working in a former position with Hotspots where I used some automation tools to make processes more automated.

I don't have any experience with the initial setup because Office 365 applications were already pre-installed on all the devices that I was using.

I'm currently working with the whole Microsoft setup, which includes tools such as Windows 10, Office 365, and Zoom.

I mainly use Excel and PowerPoint within Office 365.

I did some data analysis while working in strategic procurement of a company and in data management of another company while using Excel and PowerPoint.

I'm currently not working with any advanced features such as automation in Excel or SharePoint workflows, but I was using some automation tools in a former position.

I understand that Excel has to process a lot of data and, especially when working with AI, there could be downtimes.

I would rate Office 365 eight out of ten for its functionalities and features.

My email is n.lastname@oth-aw.de for any information needed.

We use Office 365 for business and office productivity, and we appreciate all the functionality because it has SharePoint and meets our requirements. I use OneNote and Visio, so we can order as we require it. The big advantage is that whatever features you want you can select, and whatever you don't want you don't select.

The features of Office 365 that I find most impactful for improving productivity include OneDrive, so all our cloud data is there. Everything is backed up and always available, and if there is a maintenance issue, we receive good notice. It has everything one would need to run a modern office, providing every solution we require.

The collaboration tools in Office 365 enhance my team's workflow immeasurably, and they are absolutely top class.

In terms of disadvantages in Office 365, the cost is something some people complain about because I live in South Africa and it is quoted in dollars. By the time we exchange for our weak currency, it becomes quite expensive, but other than cost, there is nothing I would complain about. The product itself is absolutely superb, and while many companies in South Africa run Google because it is cheaper, cost remains a factor here. Microsoft does not give territorial pricing relative to exchange rates, unlike many other companies.

I have been using Office 365 for 5 years.

The deployment of Office 365 was very easy.

I got one of my tech professionals to help with the Office 365 deployment, and he did not encounter any problems.

For stability, I would rate Office 365 as a 10.

I think Office 365 is a scalable solution, and I would rate it a 9.

For technical support, I would give them a rating of 10.

Positive

It took a couple of minutes to set up Office 365, just registering, putting in the card details, and setting up the users, but it was very quick, about 30 minutes.

I got one of my tech professionals to help with the Office 365 deployment, and he did not encounter any problems.

Regarding cost savings or return on investment after implementing Office 365, although there is an initial or monthly cost and we could do it annually, we choose to do it monthly. We find that the ROI is significant. We get the latest and greatest features, and today with Copilot and some of the really big advantages that they did not have a year ago, it has made a huge difference. We use Copilot in Excel quite extensively and not as much in Word because we are more of an analytics company. With ChatGPT, we are able to ask for solutions in Excel or PowerPoint, and the integration is great.

In terms of extra expenses with Office 365, it depends on what you order. It is not Microsoft's fault; for example, I was in the UK and saw that paying $20 is no problem there, but paying that here equates to 400 of my currency, which makes the price steep sometimes. If I am paying for a Power BI Pro license at $20, costing me 400 Rand, that is a frontline tool, which is not expensive considering the work we produce. However, Office 365 can be on the pricy side if you start trying to access all of the functionalities.

I did look for some alternatives to Office 365 because some team members enjoy using Google Docs to assist their analytics work. But ultimately, we are very much a Microsoft shop.

I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved.

For the maintenance side of Office 365, only one person is involved.

Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10.

My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10.

I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices.

We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now.

I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Some use cases for Office 365 include using the Office applications such as Word, Excel, and PowerPoint, as well as OneDrive, Teams, OneNote, SharePoint, and Exchange Online. We have moved all our file server data to SharePoint and we've been quite successful at that.

What's valuable about Office 365 is that the file formats have become a standard, such as .doc files and .docx files for Word. In Excel, you can do a lot of data analysis and manage spreadsheets, which is especially useful for finance people. With PowerPoint, we can create very visual and easy presentations, and now with Copilot, it's even easier to generate a presentation format that you can adjust to your needs.

The integrations of Teams and SharePoint have impacted our project management positively because we work a lot with external clients who need access to information in our environment. Before, using file servers to give external access was cumbersome, and with SharePoint, creating a sharing link with an expiration date makes sharing information easier and more controlled. Also, SharePoint allows us to create websites for our intranet, while Teams enables groups to share information, chat, and create meetings, and we have even moved all our telephony system to Teams, which is working very well.

I'm suggesting that Microsoft could improve the product, particularly in managing Office 365, which is not cumbersome but requires knowledge of several different portals. You need to become an expert on each product to administer everything properly, as each portal has a different format that is not unified.

I have several years of experience with Office 365, almost since it existed. I think it started approximately ten years ago or eight years ago, and in the company I'm working for, we've used it extensively. I've been with the company for nine years now.

I would rate customer service and technical support with Microsoft a seven. The support from our partner SoftwareONE is very good as they get back to me quickly and escalate to Microsoft when needed. The issue arises when I need to ask Microsoft directly for support, and I have had delays, such as with a SharePoint issue that took two weeks to resolve, and another instance where the ticket was mishandled and sent to the wrong queue, which delayed the response even further.

Neutral

By the time I arrived at the company, everything was already Microsoft, and I have worked with Microsoft products for most of my professional life. I have experience with other products, but that was back in the '90s. I used Microsoft Mail, Lotus Notes, and Novell products back then, and I'm certified with Microsoft products since the '90s, meaning that about 80% or 85% of my experience is with Microsoft products in general.

The initial setup for Office 365 was quite straightforward because we already had Word, Excel, and PowerPoint installed, and it was just a matter of flicking a switch. However, setting up SharePoint required tweaking a lot of security because it's designed for sharing information, which can be quite open and not secure by itself. So I designed a whole security system around it, and Teams' most complicated task was the telephony setup, which we got help with from consulting.

The pricing for Office 365 is not cheap, but it's also not terribly expensive. It depends on the size of the company, and I think it's competitive and appropriate. The advantage of Microsoft is the vast amount of products that integrate seamlessly, which offers better value than competitors such as Google.

I would absolutely recommend Office 365 mainly for its standardization, as I believe the majority of companies around the world use Office. I don't have specific statistics about that, but I can see it from my experience when contacting other companies that they typically use similar products, with some exceptions using Google Suite. I rate Office 365 a nine out of ten.