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What a great and helpful tool to use!
What do you like best about the product?
It's accessibility, user-friendliness, and reliability.
What do you dislike about the product?
When remotely accessibg devices, I wish there was a longer time before the session shuts down.
What problems is the product solving and how is that benefiting you?
For our business, it's making sure that the stores are always online and are ready to accept orders by monitoring their statuses on Esper.
Makes it much easier to manage our Android based fleet
What do you like best about the product?
Remove viewing makes it easy to control our machine that has an Android tablet attached to it
What do you dislike about the product?
Sometimes it looks like random actions show up on the activity log of the devices, such as the pinned app going in the background
What problems is the product solving and how is that benefiting you?
It helps us monitor our machines and control them remotely if needed
Control of the devices
What do you like best about the product?
It helped us control the aplication installed in the devices and monitor online to manage usage For our Signage aplication
What do you dislike about the product?
To apply some features, we have to ask to be sent to the endpoint, we will like to be able to apply it by our selfs
What problems is the product solving and how is that benefiting you?
Wireless deployment, online control. Security control, Remote management
I don't know how we were able to manage and keep track of our devices before Esper
What do you like best about the product?
Bulk updates to all devices at once with a few clicks
What do you dislike about the product?
Support wasn't the most helpful when I reached out once
What problems is the product solving and how is that benefiting you?
Keeping track of our devices, ensuring they are all running latest version of approved apps, limiting usage, optimizing performance, seamless onboarding and setup of new devices
Feedback
What do you like best about the product?
Rest everything's great except dislikes however I like how there's many feature's to see the information of the kiosk and how easy it is to use.
i would say it's good but not great but better than compitetors except Teamviewer.
i would say it's good but not great but better than compitetors except Teamviewer.
What do you dislike about the product?
Can't take multiple remote control, remote connection is slow and there's no option to simply lower the quantity of the remote so one can finish the task more quickly & effectively.
What problems is the product solving and how is that benefiting you?
Solving client issues while taking remote control and seeing the issues they face with our applications.
it being very useful.
What do you like best about the product?
since the pandemic the way we do things change, and till that moment I have the necessary to look for a company like you guys, i love the way you allow us to have full control of our devices and modify the factory features that we don't need.
What do you dislike about the product?
technology is not perfect, something we're facing issues with the remote viewer, I know it depends on the internet speed, but I tested with tablets and I tested the internet at more than 50Mbps in each device, so I'm not 100% sure how it works, if you could do something to improvise remote viewer, it will be perfect.
What problems is the product solving and how is that benefiting you?
since the pandemic the way we do things change, and till that moment I have the necessary to look for a company like you guys, i love the way you allow us to have full control of our devices and modify the factory features that we don't need.
New Esper user.
What do you like best about the product?
Ease of use and all that you can do in it.
What do you dislike about the product?
That you have to go back to the Home Screen to get back into the tab you are using.
What problems is the product solving and how is that benefiting you?
Setting up and managing devices. Remote access to the device.
covers expectations
What do you like best about the product?
The platform is friendly, scalable, practical. Allows you to manage android devices without affecting their performance. It is adjustable, it allows to apply to new versions of android
What do you dislike about the product?
It does not have a kiosk mode that allows you to keep an app in the foreground. This function must be enabled in order to give more benefits to the platform and that it allows to adjust by time.
What problems is the product solving and how is that benefiting you?
he Esper team was asked to include a kiosk mode that allows to keep an application in the first plane controlled for a time that can be defined by the end user.
excellent monitoring application
What do you like best about the product?
Through the application, I can monitor, track, remotely manipulate devices from a distance, execute and install the apps I want, and order and organize the desktop I want to be displayed on the device.
What do you dislike about the product?
I have nothing bad to say because truly esper has many virtues that make it a super powerful, robust tool that we have to exploit.
What problems is the product solving and how is that benefiting you?
Right now we are using it only on smartphones, tablets, and devices with Android like TV boxes, Minix, etc., to install and run a commercial app and monitor that the device is okay in terms of connectivity and that the app is functioning correctly.
Updates to the system made in increasingly harder to use.
What do you like best about the product?
They seemed to make changes just for the sake of making changes. Geofence is not accurate. They had a free 100 device plan and decided out of nowhere to no longer honor that plan. I did not find the product worth the money
What do you dislike about the product?
They made it harder to use and changed the security settings which gave less control
What problems is the product solving and how is that benefiting you?
Managing all my devices in one place, faster setup, pushing updates remotely to all devices, securing the devices, and helping make the devices professional looking.
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