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External reviews

207 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jeremy K.

Excellent Platform

  • June 29, 2021
  • Review provided by G2

What do you like best about the product?
Extremely useful for provisioning and managing multiple android devices for our users.
What do you dislike about the product?
Nothing really - maybe a couple more features would be nice, but they have been adding more customization options consistently, so really great!
What problems is the product solving and how is that benefiting you?
Needed a good solution to manage multiple android devices efficiently and Esper is wonderful for that.


    Melissa K.

Easy to use and efficient.

  • June 29, 2021
  • Review provided by G2

What do you like best about the product?
We can manage our tablets and mobiles from a destop which saves us a lot of time to go to sites and set up the tablets.
What do you dislike about the product?
It takes a while to set it up but once done it is easy and simple.
What problems is the product solving and how is that benefiting you?
It allows us to block all the tablets from our staff using unecessary apps.


    John A.

Great product, very useful

  • June 29, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, simple to add devices and send out apps
What do you dislike about the product?
The issue with school internet proxy blocking apps and websites that are needed to setup
What problems is the product solving and how is that benefiting you?
I can manage andriod devices
Recommendations to others considering the product:
None


    Firoz S.

Best MDM application available in market.

  • June 25, 2021
  • Review provided by G2

What do you like best about the product?
User Friendly interface, very esay to setup and use also the support provided by employees of esper is awesome they are ready to support anytime.
What do you dislike about the product?
Map locationing system is not good enough, it's okay for basis tracing.
What problems is the product solving and how is that benefiting you?
My employees are giving much better output.


    Brian D.

Great Support, Excellent Product

  • June 24, 2021
  • Review verified by G2

What do you like best about the product?
Easy to use even for a novice in this area of device management. Great support.
What do you dislike about the product?
I wish I had more options to push updates to the phones from the Google Play store so I could ensure all phones were up-to-date with the click of a mouse.
What problems is the product solving and how is that benefiting you?
I am presently having no problems with Esper. I have been better able to manage my delivery driver fleet of devices both for tracking, usage and updates to our non-Google Play Store applications that are daily use for our drivers.


    Andrew B.

I'm not sure how we'd run our business without Esper.

  • June 22, 2021
  • Review verified by G2

What do you like best about the product?
I really enjoy the ability to control devices remotely. It's a lot easier to debug issues in the field when you can remotely view and control devices; without Esper, I imagine we'd waste a lot of time driving around. In addition, it's really easy to distribute APKs to the devices you manage in Esper and keep them up to date. Esper's alerting features are also nice; we know when one of our tablets goes offline or has low battery. Esper also makes setting up a new device super simple; we just scan a QR code and all the settings and applications we need are automatically applied to the device. Esper's prcing model is very startup friendly with a generous free tier until we have more devices to manage! The couple of times we reached out to support, we got quick and helpful responses.
What do you dislike about the product?
The console UI is not always intuitive, but I still find it easier to use than the UI from their competitors. They're a young company, so there are some occasional growing pains.
What problems is the product solving and how is that benefiting you?
We use Esper to manage Android tablets distributed to various stores. Those stores use the tablets to receive and process orders. Esper allows us to distribute apps, keep those apps up to date, restrict how the tablets are used, and we can even remotely view and control the tablets. As a result, we are able to quickly iterate on our software and remotely resolve any issues that come up.
Recommendations to others considering the product:
Do what I did and try out their competitors (Scalefusion, Hexnode, etc.) and see for yourself how much better from both a pricing and ease of use standpoint Esper is.


    Daniel O.

Great MDM that provides all the tools you'd need and more

  • June 22, 2021
  • Review verified by G2

What do you like best about the product?
Esper provides a vast assortment of tools that allow you to configure mobile devices to precisely what you need them to be while providing additional tools such as GPS tracking and screen control to allow easy remote access and a reliable way to track down missing devices. All these settings can be easily implemented to a device by creating a template and setting up your device using the template's QR code.
What do you dislike about the product?
The way to access Esper's settings menu when set to be hidden can be a bit tedious if the lock screen on the device isn't disabled. More or selectable options for opening the menu would significantly improve the fluidity of the product. Esper could also benefit from having a proper setting for deactivating kiosk mode from the device itself instead of having to deselect the app being used and hitting the back button a few times to exit to the home scr
What problems is the product solving and how is that benefiting you?
Esper has helped my team configure devices for a client that has particular needs. The massive selection of configuration options has allowed us to meet those needs while providing even more benefits over previously used MDMs.
Recommendations to others considering the product:
Esper is an excellent MDM so long as you use an Android device, as it does not work on IOS or PC. If using Esper for the kiosk mode, I would recommend disabling the lock screen to access the Esper settings menu easily by turning the device off and on three times.


    Rich J.

Awesome software, very easy to use

  • June 22, 2021
  • Review verified by G2

What do you like best about the product?
Ease of use and deployment to a variety of Android phones
What do you dislike about the product?
Sometimes configuration settings can be difficult to find.
What problems is the product solving and how is that benefiting you?
Lock down of android devices/remote control on the spot when there is an issue.


    Primary/Secondary Education

Excellent product if you are just prepared to overcome the initial learning curve.

  • June 21, 2021
  • Review verified by G2

What do you like best about the product?
Cenralised control of our tablets and a standard emplate.
What do you dislike about the product?
Initial learning curve and perhaps it can be configuraed in so many different ways.
What problems is the product solving and how is that benefiting you?
User access to 'dangerous' sites' and non work related apps + changes to a 'standard' configuration.

In terms of benefits - much more time has been saved in not problem solving individual tablet issues and occasionally fixing minor issues remotely.
Additionally I con now confidently configure a tablet knowing it will have a standard configuration.
Recommendations to others considering the product:
It is very likely this product will meet all your needs. You need to understand a few this that are not immediately obvious, namely 1. Your browser is where you configfure everything in Esper - I had initially thought it was the device provisioner. 2. If I had to advise someone using the product it would be to use the Android for Work option first - it is likely this is the only option you will need and works seemlesly.

As for support - it is the best level of support I have received from any IT product (and that's over 25 years) - perhaps I got lucky but I cannot speak highly enough of the resposes I received from esper directly. This was not a support request from but direct contact from esper after I had failed a couple of times to progress with the device provisioner.


    John W.

Extremely easy to use. Does just what we want it to do.

  • June 17, 2021
  • Review verified by G2

What do you like best about the product?
The ability to lock down an android device. So far, our devices seem very secure, only running the apps we allow.
What do you dislike about the product?
I have found no dislikes so far while using the software.
What problems is the product solving and how is that benefiting you?
We are just starting to use mobile devices within our manufacturing arena. We were worried that we wouldn't be able to secure the devices to only run certain applications the way we wanted to. Esper has exceeded our expectations.