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Does it All!
What do you like best about the product?
The dashboard is fantastic. You get an overall status and health look at all your devices.
What do you dislike about the product?
The only thing that stands out that I don't like is that it is not iOS capable.
What problems is the product solving and how is that benefiting you?
Being able to reset, update and install different apps on each tech's device from one location is the best! We have techs in 13 different states!
Recommendations to others considering the product:
Give it a shot. It will not cost you anything, and you will be pleased! I know I was. The ability to make changes on the fly without having to bring the devices back to the home office is a huge time and MONEY saver!
Excellent MDM for our needs
What do you like best about the product?
I like that it utilizes the QR code setup capability of Android (one of four ways) to provision the devices. I deployed just over 50 Lenovo tablets with Esper, and aside from a couple getting stuck in provisioning, everything fell into place beautifully. The interface is easy to use, and find what you need within it.
What do you dislike about the product?
Occasionally, during the provisioning of devices, apps would take a long time to install. There are some settings that I wish could be controlled but don't seem to have an option.
What problems is the product solving and how is that benefiting you?
Each of our devices has a minimal 500MB of cellular data to use for the month. By using Esper, I have made sure only apps that need to be used are available to the end-user, effectively preventing data misuse.
I've been testing Esper for a few days and currently it works perfectly
What do you like best about the product?
The free version lets you have up to 100 devices without restrictions
What do you dislike about the product?
Chat support would be nice. Now you can only contact by email.
What problems is the product solving and how is that benefiting you?
I am having problems adding Play Store account to add some apps to a kiosk mode. The support sends some tips by email to try to solve it.
Great MDM with all in one features
What do you like best about the product?
It has options to track location and see online and offline devices
What do you dislike about the product?
Usage reporting could be improved (which app used for how long for each device)
What problems is the product solving and how is that benefiting you?
You can control and manger any business device with this application
The Perfect Platform for my Business
What do you like best about the product?
The best part about the esper platform is that we are able to view the locations of all of the tablets that we deploy. In addition, being able to remote share the screen of each tablet helps us guide our customers through our app.
What do you dislike about the product?
Overall, the platform is great. The only thing I would like to see is integrations with customer success platforms.
What problems is the product solving and how is that benefiting you?
Esper helps our company lock tablets so that only our software can be used.
Recommendations to others considering the product:
It's by far better than any android Kiosk software we've used before. At first, we were using esper to lock down devices but now we use it for so much more like remote view and geolocation.
Exactly what we needed for our business
What do you like best about the product?
Locks devices and allows remote viewing.
What do you dislike about the product?
It was complicated initially, but the support phone call and Esper staff sorted my queries quickly. I am not a techy, and most people won't have this problem
What problems is the product solving and how is that benefiting you?
Esper allows me to lock devices (tablets) to our visitor management system so that the users cannot access or change anything else on the device.
Simple, easy to deploy and great support
What do you like best about the product?
Ease of use and multiple provisioning methods.
What do you dislike about the product?
Sometimes, remote commands don't execute on provisioned devices.
What problems is the product solving and how is that benefiting you?
Workers previously used work devices for non-work activities. Since we started using Esper, productivity has increased due to a specially crafted provisioning template, where games and entertainment apps are blocked.
Nobody responds back for your queries
What do you like best about the product?
The product is quite good, and DevOps tools are the things that make it better than competitors.
What do you dislike about the product?
I have joined a demo with them, but after doing a demo, even after several emails, nobody replied, and all the efforts of integration and checking all the use cases went to waste.
What problems is the product solving and how is that benefiting you?
Our use case was to use it for field manager's devices, but that did not work.
The Best MDM in Market
What do you like best about the product?
The best thing is its Dashboard which is illustrative in its way. It is power-packed and valuable at one go.
What do you dislike about the product?
One thing I would like to add to Esper is Play Store/App Store apps installation via the management console.
What problems is the product solving and how is that benefiting you?
It has helped me to track the location of my device remotely. I can capture the screen remotely and lock it out if I want to.
Recommendations to others considering the product:
Try it out. You will love it.
Excellent Platform
What do you like best about the product?
Extremely useful for provisioning and managing multiple android devices for our users.
What do you dislike about the product?
Nothing really - maybe a couple more features would be nice, but they have been adding more customization options consistently, so really great!
What problems is the product solving and how is that benefiting you?
Needed a good solution to manage multiple android devices efficiently and Esper is wonderful for that.
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