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Reviews from AWS customer

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    John W.

Extremely easy to use. Does just what we want it to do.

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
The ability to lock down an android device. So far, our devices seem very secure, only running the apps we allow.
What do you dislike about the product?
I have found no dislikes so far while using the software.
What problems is the product solving and how is that benefiting you?
We are just starting to use mobile devices within our manufacturing arena. We were worried that we wouldn't be able to secure the devices to only run certain applications the way we wanted to. Esper has exceeded our expectations.


    Health, Wellness and Fitness

It is a very easy platform, works great and is very versatile.

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
The interface is easy, provisioning is easy and has multiple ways to set up a device.
What do you dislike about the product?
I would like to have ipad support.we have 2- 399 ipads in out enviroment.
What problems is the product solving and how is that benefiting you?
It solves , support, privacy, quick adaptability.
Recommendations to others considering the product:
It works great.


    Oliver W.

Esper

  • June 15, 2021
  • Review provided by G2

What do you like best about the product?
Esper is very user-friendly and has a high level of functionality.
We manage our employees' devices centrally.
This enables us to have better control and easier handling of the processes.
In addition, we can track the locations of our employees and thus increase and optimize productivity enormously.
The remote diagnosis of errors makes the manageability much easier.
The configuration of the individual groups is just great.
The quick response time of the application enables quick action in the event of problems or changes
What do you dislike about the product?
If a user interface were available in German, it would be easier for our responsible employees to use.

A more precise grouping of the end devices would be an even greater advantage

An update function for the implemented apps would also be an advantage

Unfortunately, the application sometimes hangs up on the terminal devices and the smartphone has to be restarted.
A minimum requirement should be made visible.
What problems is the product solving and how is that benefiting you?
We manage our employees' devices from a central point.
This enables us to have better control and easier handling of the processes.
Furthermore, we can track the locations of our employees and thus increase and optimize productivity enormously.
Remotely diagnosing errors makes manageability much easier.
Recommendations to others considering the product:
Esper is ideally suited for the simple handling of multiple end devices to ensure the guidelines in your company regarding data protection and security.
In addition, by restricting the rights of the end, users can reduce the error rate.
The remote installation saves an enormous amount of time.
Just an excellent product


    Information Technology and Services

Great software

  • June 15, 2021
  • Review provided by G2

What do you like best about the product?
Fast enroll devices.
Easy interface.
intuitive configuration
What do you dislike about the product?
For android 5 and lower enrolling devices could be faster and easier.
What problems is the product solving and how is that benefiting you?
Configuring devices for our employes


    John L.

ESPER easy to use, deploy, and integrates with DevOps

  • June 11, 2021
  • Review provided by G2

What do you like best about the product?
Esper provides a clean, intuitive management platform built specifically for Android devices. Esper is not just a legacy MDM platform but more on the DevOps side. with the ability to use the pipelines function to deploy updates to the Android applications and devices. Maintaining security is about maintaining control of your assets. Esper provides the controls necessary to secure and manage the Android tablets we have deployed to the manufacturing floor.

As a service provider, we value Esper's ability to manage everything at the device level or group level (department/customer) and stagger updates to ensure that devices don't go down during critical hours, remote debugging, and hardware validation.

The Lenovo tablets we use come with a customized Android OS for Enterprise devices. The customized OS delivers improved performance, faster deployment, and superior debugging.

The Esper platform is easy to use, you don't have to be an engineer to use Esper which saves time, and provides superior support to our customers.

Documentation is solid, with a number of well-written blog articles also available, I've been able to find the approach to use to address our needs so far.

I also liked the free trial for the first 100 devices which, as a startup, was key to proving the solution would work for us before we pay.
What do you dislike about the product?
So far, so good, I really haven't found anything I'm displeased with.
What problems is the product solving and how is that benefiting you?
Esper secures customer devices and presents/allows access to only specifically white labeled URL's. For us, that limits the browser to only our set of applications.
Recommendations to others considering the product:
Give it a try, there is a free trial and they will even shepherd you through the onboarding process.


    Nicola B.

Cool product, hard to install

  • June 11, 2021
  • Review provided by G2

What do you like best about the product?
Love the granularity of the permission that can be handled on the device.
The MDM solution works lovely.
What do you dislike about the product?
Installing the product require physical access to the smartphone.
What problems is the product solving and how is that benefiting you?
I can manage all the devices of my company easily


    Medical Devices

Good potential shot support

  • June 10, 2021
  • Review provided by G2

What do you like best about the product?
Easy to control and manage al the device of your fleet.
What do you dislike about the product?
Some functionalities do not work as expected and there is no documentation concerning their debugging. Example: remote control and control panel from kiosk mode.
What problems is the product solving and how is that benefiting you?
We used Esper to put in kiosk a set of devices for a project. The users will not have to use them as smartphones and tablets, they just need to use one app (like it happens on those devices that are used to place orders in restaurants).
Recommendations to others considering the product:
It is a great system to manage a set of devices in kiosk mode.


    Hospital & Health Care

A wonderful device management solution for small businesses

  • June 08, 2021
  • Review provided by G2

What do you like best about the product?
The interface is very intuitive and easy to use.
New devices can be set up in no time—multiple provisioning methods to choose from.
Super cool dashboard.
What do you dislike about the product?
I don't think if there's anything I'd not like about this project.
What problems is the product solving and how is that benefiting you?
We use Esper.io for managing the android devices we loan to our clients. Very easy to operate.
I can install/uninstall applications remotely. Track the location and the usage of the devices.


    Brian T.

Great for our small Business

  • April 28, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use for us, we did not have any experience at setting up tablets that are being used by our technicians in the field.
What do you dislike about the product?
We would like to be able to set up remote login passwords for the entire device.
What problems is the product solving and how is that benefiting you?
Security and customer data. With the ability to see usage and control apps, we can now make sure all of our data can be recovered and is safe.


    Melissa H.

Easy set up, minimal time investment, simple-to-use security - should have joined years ago

  • April 20, 2021
  • Review provided by G2

What do you like best about the product?
The interface is clean and organized; navigation and customization are intuitive. Documentation is comprehensive, concise, and easy to understand, and the support team has been nothing but helpful. We love the generous 100-device limit on the free tier and the low learning curve as I introduce more departments to the software. It makes mobile device management easy for even non-technical people like our HR lead.
What do you dislike about the product?
That I didn't know about it sooner! If there is a downside, we haven't found it yet.
What problems is the product solving and how is that benefiting you?
We are transitioning from a paper-based shop routing system to a 100% digital system, which means we've rolled out about 40 new mobile scanners and other devices that present security risks if lost or stolen. As a small business, we can't afford to drop thousands on programs we *might* use in the future. Being able to lock down the scanners and track them from a central dashboard location means I can set it and forget it instead of spending 30 minutes per device playing whack-a-mole with whatever apps Android is installing this week.
Recommendations to others considering the product:
At least try it. The learning curve is almost nonexistent, and the free tier allows plenty of space to play with possibilities. I went from initial download to provisioning my first device in under 15 minutes - far better than trying to wrap my brain around custom server implementation or submitting a request form for a trial license.