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Esper Architect

Esper | 1

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External reviews

200 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great product, stable & lots of capability

  • August 03, 2020
  • Review provided by G2

What do you like best about the product?
Ability to manage Android devices remotely.
We can also remote view what's on the screens.
Remote ADB debug the devices when there's issues.
Push changes, updates to devices seamlessly.
Esper is very powerful in this aspect.

Support team is very responsive and helpful to our questions, needs.
What do you dislike about the product?
Nothing much at the moment.
Maybe more capability to input, interact with the devices remotely would be helpful.
What problems is the product solving and how is that benefiting you?
Need to manage many Android devices remotely. Push custom app version updates.


    Retail

Great system and excellent support

  • July 31, 2020
  • Review verified by G2

What do you like best about the product?
Being able to use Esper with a generous number of devices without any kind of paid subscription is a huge plus for our basic use case.

During the testing phase Esper has received constant updates and improvements. The active development is positive and will hopefully continue.

The interface is intuitive and everything is displayed clearly.
What do you dislike about the product?
As is perhaps to be expected with a relatively new system, there have been a few issues during the initial setup and deployment phases.

1. Shortly before deployment, the link to Managed Google Play stopped working, requiring all devices to be provisioned again.
2. After the above issue, some apps that were approved through Managed Google Play still show up even after having their approval revoked.
3. Remote control is not working with the Samsung tablets we have. It is possible to view the screen remotely, but not control the device. This was working during part of our testing phase.
What problems is the product solving and how is that benefiting you?
We needed a way to remotely manage a small number of dedicated devices set up as customer-facing kiosks in a retail environment.
Recommendations to others considering the product:
Free to use for a number of devices, so perfect for being able to evaluate whether Esper meets your requirements.


    John L.

The joy and ease of using esper to manage meeting room tablets.

  • July 30, 2020
  • Review verified by G2

What do you like best about the product?
The setup was a walk in the park, you just start the tablet, use the android for work and everything gets installed automatically. Never had any issues.
The dashboard gives me all the tools I need to quickly monitor and fix problems.
The monitoring system gives the ability to alert us when there are any issues with the tablets.
The apps get installed automatically.
What do you dislike about the product?
At some point there was a issue with Samsung Knox. It was blocking all our devices and we had to wipe them all.
Up to date tablets probably don't see this issue.
Firefox support would be nice.
What problems is the product solving and how is that benefiting you?
A quick and easy way to reboot a tablet remotely.
Also the remote control works very well.
It basically removed our need to physically check what is going on with a tablet.
Recommendations to others considering the product:
Esper also has a good working api system. It has enabled us to make scripts and automate certain quality of life issues.
For example we use a simple script with api commands to automatically "dimm" all screens during the night and weekend.
The support is usually quick to answer.


    Information Technology and Services

Very easy to use and management of the devices are pretty cool

  • July 29, 2020
  • Review verified by G2

What do you like best about the product?
Feature for pipeline, this features has made human intervention very less as compared to other MDM providers.
What do you dislike about the product?
Nothing as such. The UI design can be changed.
What problems is the product solving and how is that benefiting you?
Esper has reduced a lot of time for device management. Less human intervention due to their automated process has made it easy
Recommendations to others considering the product:
Very easy to use and set up devices and if you are looking for reducing time for Device management then Esper is the right choice.
Esper team is very cooperative and helpful in resolving any queries.


    Achyuth Reddy B.

Esper Review

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
6 touch activation, remote support, developer testing options and app pushing
What do you dislike about the product?
nothing as of now, will tell you when i find something
What problems is the product solving and how is that benefiting you?
Solving a lot with geo fencing and app pushes


    Medical Devices

Great MDM platform with great support and cooperation from the team

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Easy to testing, great technical support & great MDM platform.
What do you dislike about the product?
Unable to edit policy once already assigned to the device.
Need to create multiple policies.
What problems is the product solving and how is that benefiting you?
Cheaper MDM and they able to reply to every question that has been asked.


    Primary/Secondary Education

Very user friendly dashboard and on-boarding our devices on Esper's MDM has been a smooth process!

  • July 21, 2020
  • Review provided by G2

What do you like best about the product?
Loved the Tech-Support provided by the entire team. Very Prompt. Also, the provisioning is a hassle free process
What do you dislike about the product?
Some essential features should be a part of the License - like web filtering
What problems is the product solving and how is that benefiting you?
We are distributing devices to students and Esper has helped us immensly to protect it from any misuse.


    Charanjeet Singh A.

Excellent secuity and remote management software

  • July 21, 2020
  • Review provided by G2

What do you like best about the product?
excellent team support, easy to use software and admin tool
What do you dislike about the product?
Enrolement process, but that too is going to be smooth free with new options availablefeature
What problems is the product solving and how is that benefiting you?
Excellent Customer support


    Jayson A.

Great Software and Excellent team support

  • June 25, 2020
  • Review verified by G2

What do you like best about the product?
Its Easy to Provisioning our device and easy to install Android Application, easy to monitor, wiping and remote viewing, its a friendly user just setup template and you go provision easily.
What do you dislike about the product?
Maybe there is no application display that they use with data usage and setup for data limit but all features is good.
What problems is the product solving and how is that benefiting you?
Installing application using web app, its less time to spend just a simple as i want, fixing app that not working properly.


    Navin J.

Excellent team with deep knowledge about Android

  • June 17, 2020
  • Review provided by G2

What do you like best about the product?
Shiv & his team believe in the Android Ecosystem & are opening new markets for others to build products. They have a deep understanding of Android internals & have developed great partnerships with chip & device manufacturers.

I have asked Shiv & his team for technical advise with Android, references for manufacturers & they have always provided immediate response
What do you dislike about the product?
None, Esper helped us with technical & vendor introduction & we ONLY have good things to say about Esper
What problems is the product solving and how is that benefiting you?
Building Rideshare Monitoring Platform (RMP) for enhancing safety & security for the rideshare & fleet share market
Recommendations to others considering the product:
Excellent team with deep knowledge about Android & and Market players.
They have helped us in our product development as well as introduce us to great vendors to partner