Complex setup but simple to use in production
What do you like best about the product?
Easy to navigate interface with the most relevant alerts summarised at the top of your homepage. We use the tool multiple times a day for reviewing security events and detecting potential issues.
What do you dislike about the product?
Setup was a buggy mess and had to be redone multiple times. Still don't have legacy scanning for Google Drive and missing phishing testing for Google workspace.
What problems is the product solving and how is that benefiting you?
Improved phishing and malware detection over the base Google workspace offering.
Harmony Makes Email Safer and Smarter
What do you like best about the product?
What I like best about Harmony Email & Collaboration is how intuitive and accessible it is.
The web access is smooth and reliable, and the Infinity Portal makes navigation and management surprisingly easy even for non technical users.
Harmony Email itself feels thoughtfully designed: setting up policies is straightforward, and the interface doesn’t overwhelm you with complexity. It just works, and that’s what makes it stand out.
What do you dislike about the product?
What I dislike most about Harmony Email & Collaboration is the cost it can feel a bit steep, especially for smaller teams.
While the platform itself is solid, the pricing might make you think twice. Also, the official documentation could be more intuitive. Sometimes I find myself digging around or needing to ask support for things that should be easier to find or explain.
It’s not a dealbreaker, but definitely an area that could improve.
What problems is the product solving and how is that benefiting you?
Harmony Email & Collaboration helps us stay protected without making things complicated.
It keeps phishing and malicious emails out of our inboxes, which gives us peace of mind. We don’t have to constantly second guess what’s safe to open.
What I really appreciate is how easy it is to set up policies that actually fit our needs no tech headaches, no endless tweaking. It’s made email security feel like less of a chore and more like something that quietly works in the background.
Supports incident investigations through behavior monitoring and provides scoring to determine threat levels
What is our primary use case?
We were previously customers of Check Point Harmony Email & Collaboration. We currently are not using it but are looking to bring them back in the future if an opportunity arises.
The main use cases with Check Point Harmony Email & Collaboration involved monitoring user behavior in the Microsoft environment, including login patterns and correspondence. The primary scenario where it was leveraged extensively was during investigations. It has proven particularly valuable whenever incidents or potential incidents have occurred.
What is most valuable?
The best features of Check Point Harmony Email & Collaboration involve understanding user behavior and monitoring interactions. It allows applications to send, receive, and process emails, which is particularly useful from an investigative standpoint.
The threat prevention in Check Point Harmony Email & Collaboration provides scoring and rating that helps determine threat levels. Based on configured thresholds, it can automatically block or discard threats as needed.
The automated incident response feature is generally helpful for investigative purposes, though we prefer human intervention for thorough analysis. There are situations where a human analyst needs to evaluate the circumstances, understand the data, and determine whether it is relevant and useful. For instance, they need to assess if it could be an indicator of compromise. In the setups I’ve been involved with, there has always been a blend of automation and human analysis to ensure effective outcomes.
Robust inspection technologies have proven valuable in safeguarding shared files in collaborative environments by analyzing patterns and identifying potential threats.
What needs improvement?
Check Point Harmony Email & Collaboration can continue to improve by curating intelligence from other sources if it doesn't have enough in-house. It needs to be powered with strong threat research and threat intel capabilities. When there are limitations in-house, it should allow collaboration with other entities, whether commercial entities, open-source resources, or researchers in that space. This collaborative setup enriches the threat intel and data, which in turn helps the product determine whether something is a true positive versus a false positive.
For how long have I used the solution?
I worked with this solution for a couple of years.
How are customer service and support?
I would rate Check Point Harmony Email & Collaboration's support a seven out of ten. The package offered 24/7 coverage, and they would generally respond with acknowledgment when contacted. Sometimes junior staff members would ask scripted questions without having enough knowledge to address the core issue immediately. In some cases, issues needed escalation to the customer support manager to find a resource that could resolve the problem quickly.
How would you rate customer service and support?
How was the initial setup?
The initial setup of Check Point Harmony Email & Collaboration was moderate in difficulty. While there were some minor hiccups and it took time to understand, it was ultimately more simple than difficult.
What's my experience with pricing, setup cost, and licensing?
The comparable solutions to Check Point Harmony Email & Collaboration are Proofpoint and Mimecast. The main difference is that Check Point traditionally has been a firewall software company, recognized as the first vendor for inspection and firewall concepts. Proofpoint, on the other hand, started as an email filtering and security solution. Proofpoint has maintained its focus on email security, making significant investments in this area. While Check Point has broadened its portfolio to include cloud security and other areas, this expansion can sometimes pose challenges as it may limit the time available for improving individual products.
What other advice do I have?
I haven't encountered many integrations. The only one I have seen is with the ticketing system. It works with certain common ticketing platforms. Those are the only integrations I have utilized.
I would rate Check Point Harmony Email & Collaboration an eight out of ten.
Which deployment model are you using for this solution?
On-premises
One of the best-in-class email security solution.
What do you like best about the product?
1. API integration is very much simple and easy.
2. Additionally, it provides the 0365 details in Checkpoint console which helps in tracing the complete email flow.
3.Show IT feature is very much helpful in identifying other security loopholes in the environment.
What do you dislike about the product?
1.Limited third-party email integration via API integration.
2.Sometimes we are receiving more False positive alerts.
What problems is the product solving and how is that benefiting you?
Provides complete protection for email gateways and reducing the risks which are incurred. Requires less management interference as it using AI mechanism for the prevention of suspicious activities and reporting.
Has strengthened email protection by blocking PII leaks and detecting unauthorized tool usage
What is our primary use case?
We are currently using Check Point Harmony Email & Collaboration for our primary email security gateway to scan all the vulnerabilities that come in the mail and to safeguard us from spam mails.
We are using Check Point Harmony Email & Collaboration for our PII DLP as well, ensuring that any PII information does not get leaked into the company, especially in the banking sector where a lot of PII information is shared, so it blocks all those PII information.
Check Point Harmony Email & Collaboration is deployed in our organization on a public cloud. We are using it specifically for SASE-based with integration into Office 365.
What is most valuable?
Check Point Harmony Email & Collaboration not only blocks all the email but also provides separate threat graphs, and you can even create different flows to integrate with different Shadow IT.
The best features that Check Point Harmony Email & Collaboration provides are its unique inline implementation method, its detection of Shadow IT software that most rest of the email security gateways don't consider, and its easy deployment in our environment which only takes a couple of clicks to integrate with MS 365, taking around two days to analyze all the emails sent and received from Microsoft 365.
The Shadow IT detection in Check Point Harmony Email & Collaboration is beneficial because many people in our organization use GitHub and different kinds of software with their office email ID, which integrates directly with our email, allowing us to know what software is linked and if it is necessary for the company or the particular users; thus, we can eliminate certain risks associated with it.
The implementation of Check Point Harmony Email & Collaboration has made identifying vulnerabilities very easy, as we can assign certain members to it, allowing the end-user client to decide if they want the files sent by just having the option to receive files while sending an alert to the administrator, which simplifies the admin's tasks.
The time saved with Check Point Harmony Email & Collaboration is substantial because if a mail or file gets blocked, the administrator had to look into the account, but now the notification is sent to the end user, who can view the files themselves, saving time for both the administrators and end users, leading to enhanced efficiency.
What needs improvement?
Currently, Check Point Harmony Email & Collaboration only supports Google Suites and Office 365, and I wish it would support other email vendors as well. I hope it could also provide on-prem solutions for those who prefer not to use cloud services for email security.
Since Check Point Harmony Email & Collaboration has AI integrated into it, it needs to be able to scan JPG files for pornography images, which it currently does not, as we receive many such emails that are bypassed by the system.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for about a year.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is very stable, and we have not received any complaints to date.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration's scalability is good because you just purchase licenses according to the number of users, and I don't think we need to add any resources regarding the scale.
How are customer service and support?
The customer support for Check Point Harmony Email & Collaboration has been awesome, providing prompt responses from the support team.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, we used FortiGate email solutions, and we switched to Check Point Harmony Email & Collaboration because we were purchasing Check Point Maestro solution with Quantum Security Gateways, and Check Point Harmony Email & Collaboration is listed in the leader quadrant in Gartner, which was a crucial reason for our choice.
What was our ROI?
We have not seen a return on investment yet because it has only been a year and we need to assess it over five years, but I can add that the troubleshooting needed for Check Point Harmony Email & Collaboration is very minimal, requiring few resources as the policy has been fine-tuned.
What's my experience with pricing, setup cost, and licensing?
The setup cost for Check Point Harmony Email & Collaboration was minimal since the vendor set it up for us.
Which other solutions did I evaluate?
We evaluated Barracuda before choosing Check Point Harmony Email & Collaboration.
What other advice do I have?
The pricing for Check Point Harmony Email & Collaboration was decent because we purchased it in a bundle with our gateways and Maestro solution, and the licensing process was also easier.
If you want to ensure strong security, Check Point Harmony Email & Collaboration is the best solution because it integrates with Threat AI, which gathers telemetry from different platforms like Quantum Security Gateways, CloudGuard, WAF, and endpoints, ensuring everything is synced in less than five seconds; whenever a threat arises in any firewall or endpoint, it is communicated to the ThreatCloud and reflects across all devices.
On a scale of one to ten, I rate Check Point Harmony Email & Collaboration a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Deep email analyses with Harmony Email & Collaboration
What do you like best about the product?
Harmony Email provides advanced filtering, threat detection and unmatched security in the email workspace. I like the web interface in Check Point Infinity Platform that lets me see quarentined emails in Check Point and Microsoft 365 outlook, also there are many filtering options to find emails.
What do you dislike about the product?
There is a bit of a delay between sending and receiving emails (especially with lots of files) but it's still very fast and usable.
What problems is the product solving and how is that benefiting you?
Filters phishing emails, scans files and text in emails, opens all links through Check Point firewall. Overall it's a set and forget implementation.
Powerful email management with Harmony Email & Collaboration
What do you like best about the product?
The email scanning and filtering is seamless. Once configured the only intervention you might need to do is when you receive an alert.
What do you dislike about the product?
The Web portal has a lot of options which is overwhelming sometimes, but overall there is little to dislike.
What problems is the product solving and how is that benefiting you?
Harmony Email & Collaboration does advanced threat protection and phishing detection. The emails are all analyzed and only go to the destination mailbox if the contents of the email are all proven to be secure. There are many policy configurations, which keep our company and users secure.
Powerful System with Modern Technology
What do you like best about the product?
The system is easy to implement into Office365 and Google Workspace using the provided wizards for each SaaS app. Just provide admin approval and off it goes making the necessary changes.
It offers a wealth of customizable protection options that allow for fine grained protection for various users and groups depending on your needs.
Simplified management of accounts for customers, quick and easy switching between accounts without re-loging.
What do you dislike about the product?
No way to centralize or copy configurations between clients. Once you find a nice baseline you need to manually update it on each client. This does cause for lots of work as there are many settings that can be applied.
What problems is the product solving and how is that benefiting you?
Harmony Email and Collaboration is solving modern day email, chat, and file based attacks for our organization. It uses modern day approaches to detect and prevent modern day attacks that use non-traditional methods of getting to a user. Harmony is able to integrate with not just email, but chats, and file sharing to monitor, detect, and protect many possible vectors. This has helped our organization protect against increasingly common attacks that target critical business systems in the hopes of stealing authentication tokens and credentials to gain access to environments.
Seamless Email filtering with Harmony Email & Collaboration
What do you like best about the product?
I like that all links in emails are automatically analysed by Checkpoint and provide powerful filtering and phishing prevention.
What do you dislike about the product?
The licensing cost is a bit expensive. The UI in the portal is not great and is confusing to navigate.
What problems is the product solving and how is that benefiting you?
It's preventing mostly phishing emails but the file analysing feature is also very thorough. At our company the users don't notice that it's even there, which is a big plus.
Easy way to protect your email and collaboration suite
What do you like best about the product?
The easiest way to protect your email and collaboration suite!
Harmony Email & Collaboration suite ensure that you mail is protected with the highest standard and with a strong integration with office365 for every aspect!
What do you dislike about the product?
I don't found any downsides using Harmony Email & Collaboration suite
What problems is the product solving and how is that benefiting you?
Protect your cloud suite with only few easy step to implement it
