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Harmony Email & Collaboration

Check Point Software Technologies

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External reviews

135 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2751156

Phishing emails significantly drop with effective filtering features

  • August 22, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is stopping phishing attacks and spam coming into our users in our organization.

I don't have anything else to add about my main use case or any other ways I use Check Point Harmony Email & Collaboration.

What is most valuable?

The best features Check Point Harmony Email & Collaboration offers are definitely the phishing filtering.

The phishing filtering feature is valuable for me because it stops most of the phishing emails before they hit the users' inboxes, ensuring that users don't see the infected or phishing emails. It's really good at its job, so it stops at least 99% of the emails that come into our organization.

Check Point Harmony Email & Collaboration has positively impacted my organization as it has definitely cut down on the amount of phishing emails that are being delivered to users' inboxes.

We have seen a drastic number of reductions of successful phishing attacks, with metrics showing it stops about 99% of the attempted emails before they hit the user's inbox.

What needs improvement?

I don't think Check Point Harmony Email & Collaboration needs improvement; it just does what it's supposed to do.

I don't want to add more about the needed improvements.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for one year.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration has been very stable for me; I haven't noticed any downtime at all, and even if there's downtime, it fails open, so it won't impact emails.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration's scalability is good, as you pay per user, so it scales automatically as the organization grows.

How are customer service and support?

I would rate the customer support a four, maximum, because I have had to reach out to them, and it wasn't great. I ended up with a technician that didn't actually know how to resolve the issue and was just doing basic level one troubleshooting, so it was very time-consuming to work with them.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used Microsoft Defender before Check Point Harmony Email & Collaboration, but we switched because it was very time-consuming to tune properly, and also, most of the emails were delivered to users' inboxes and then removed afterwards.

How was the initial setup?

My advice for others looking into using Check Point Harmony Email & Collaboration is that it's very easy to set up. I think the setup was done in 30 minutes, so if you decide to go for it, there's not much consideration to be done, actually.

What was our ROI?

I have definitely seen a return on investment, as there are fewer incidents after deploying this software. We have gone from three to four successful phishing attacks every year to a maximum of one.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is that it's licensed per user, and the price is fair. The pricing is very good and easy.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Check Point Harmony Email & Collaboration.

What other advice do I have?

I can give a specific example of how Check Point Harmony Email & Collaboration has helped me stop phishing or spam. We bought this product because Microsoft Defender let through phishing attempts, and one of our users clicked that one. So we looked for a vendor to assist us with additional filtering on our incoming emails. Since we implemented Check Point Harmony Email & Collaboration, it's been great. It stops most, if not all, of the phishing attacks against us.

I would rate Check Point Harmony Email & Collaboration a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Computer & Network Security

Review of Harmony Email & Collaboration

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Exceptional at what it does, it can easily detect any issue
Does not impact the machine performances
What do you dislike about the product?
Not very easy to learn for the first time
A bit expensive
What problems is the product solving and how is that benefiting you?
Catching any malware/phishing/spam


    reviewer2751366

Robust phishing protection boosts security awareness

  • August 20, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Check Point Harmony Email & Collaboration mainly for phishing protection. All we do is check and verify if there is any quarantine and refine our policies.

Every single day is a use case for Check Point Harmony Email & Collaboration, because being a company makes you vulnerable to phishing. There are many phishing campaigns going to every single domain, and our domain is included. We avoid our employees receiving those emails and making mistakes that they shouldn't make.

What is most valuable?

I'm not too versed on specific features of Check Point Harmony Email & Collaboration, but everything, including the context and the understanding that the product has to declare if something is trustworthy, works effectively.

The quarantine side of Check Point Harmony Email & Collaboration is very helpful. I appreciate the easy way to search for emails and do filters, and the overview where you can see possibilities of some email accounts being compromised.

With Check Point Harmony Email & Collaboration, we improve our security by omitting many phishing emails from being received. Our workers are more aware because they can see a recap of emails that are quarantined and they can contest. When they contest the decision, we get an email and then we check.

What needs improvement?

Nothing comes to my mind for Check Point Harmony Email & Collaboration. Everything works effectively.

Everything is fine with Check Point Harmony Email & Collaboration in terms of small changes or extra features.

For how long have I used the solution?

I've been using Check Point Harmony Email & Collaboration on and off for a year, barely logging in because the main activity I do is just check emails.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable.

What do I think about the scalability of the solution?

I'm not sure about Check Point Harmony Email & Collaboration's scalability.

How are customer service and support?

We only reached out to customer support of Check Point Harmony Email & Collaboration once, but it was informational.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

Before choosing Check Point Harmony Email & Collaboration, we used Microsoft 365, but it's integrated together and helps the product to shine even more.

What other advice do I have?

I would suggest always to do a Proof of Concept with Check Point Harmony Email & Collaboration and see for yourself if it works. It works best with Microsoft Defender, such as the 365 Defender for emails. I rate Check Point Harmony Email & Collaboration a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Information Technology and Services

Harmony Email is a solid product when implemented together with Office 365 Security

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use interface to add more rules, verify possible accounts compomised.
Great filtering to search for emails.
Quarantine works correctly most of the time based on the trust values configured.
Product works best when implemented with 365 Security and can cover it's flaws.
Customer support is great and barely needed since problems do not usually occur.
Unbiased when analyzing emails coming from any domain (included internal and checkpoint's)
What do you dislike about the product?
Blocks certain emails that have nothing suspicious based on the context values.
What problems is the product solving and how is that benefiting you?
Prevent phising emails and campaigns, security the end user and decreasing risks


    Josh G.

Great email security, with some limits

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and has a low false positive rate. Relatively easy to setup and configure, integrated with Google workspace quickly. Generally low maintenance.
What do you dislike about the product?
Support is a little slow to respond but is normally helpful. I have had 2 incidents where emails which should have been quarantined still got delivered due to a "processing error", but otherwise it has been pretty solid.
What problems is the product solving and how is that benefiting you?
Spam, phishing, and email malware protection.


    Adam Nofsinger

Email protection has dramatically reduced phishing and malware threats

  • July 18, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is email protection against spam, phishing, and malware, and I can give a quick, specific example of how I'm using it day-to-day.

In practice, I'm blocking threats before they reach our users, quarantining malware.

What is most valuable?

The best features Check Point Harmony Email & Collaboration offers are great inline email protection, ease of setup with Microsoft 365, nice tools for searching for emails, reviewing fish alerts, and its ability to play nicely with KnowBe4 simulated phishing and other vendors of simulated phishing out of the box, along with very informative diagnostics about how Check Point categorizes any individual email I pull up.

Out of all those features, the most valuable to my team is the email protection because it effectively secures our email communication.

Check Point Harmony Email & Collaboration has positively impacted my organization with fewer impersonation attempts getting through and fewer invoice scams.

What needs improvement?

Check Point Harmony Email & Collaboration can be improved because the console is very slow to navigate, pages are not responsive, and it can be a little confusing to set up initially when you're coming from a different vendor such as Mimecast, plus it seems to let through quite a bit more unsolicited spam than we used to see with Mimecast.

The console issues mainly involve a general performance problem.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for less than a year.

What was my experience with deployment of the solution?

My experience with the configuration process is that it was pretty straightforward, and the only challenge was because we had an existing solution, which required a lot of manual IP address filtering until we ceased using the existing solution.

What do I think about the stability of the solution?

In my experience, Check Point Harmony Email & Collaboration is stable.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration's scalability is fine; we have not needed to scale up or down, though I have mentioned that the performance is not the best.

How are customer service and support?

I have found the customer support for Check Point Harmony Email & Collaboration to be excellent for the setup we did, although we haven't had much experience beyond that.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I previously used Mimecast before Check Point Harmony Email & Collaboration, and we switched because we had many sister company peer reviews of Check Point Harmony that were glowing and also because it was less expensive.

How was the initial setup?

The deployment of Check Point Harmony Email & Collaboration in my environment was easy while working with their customer success team.

What about the implementation team?

Check Point Harmony Email & Collaboration integrates with Microsoft 365 really well; it is easy to set up, manages transport rules and groups for you automatically, and you don't have to do anything manually in there.

The integration also really nicely shows me what Microsoft 365 decides about each individual email that comes in and what Check Point does afterward.

What was our ROI?

I have seen a return on investment since switching as we're probably spending close to half as much as we were on Mimecast; however, it doesn't really have an ROI because it's a security product.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration shows it was less expensive than our Mimecast licensing by quite a bit, so I found it pretty straightforward.

Which other solutions did I evaluate?

I evaluated other options before choosing Check Point Harmony Email & Collaboration, specifically Proofpoint and Mimecast.

What other advice do I have?

I would rate Check Point Harmony Email & Collaboration a nine out of ten.

I choose nine because the performance has some downsides and negatives that keep it from being a perfect ten.

A quick tip I would suggest is to see if you can get a demo because Check Point Harmony will do a full demo without even switching away from your old email protection.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    Ubaid Khan

Protects email integrity with noticeable reduction in phishing incidents for large user environments

  • June 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is for protecting emails which are incoming and outgoing, for any attachments or malicious email, protecting from malicious email, phishing emails, and any malicious attachments coming from the emails. HEC is implemented inline and is integrated with Office 365, protecting around 34,000 users who are behind HEC.

Additionally, the DLP feature is implemented for the users, allowing control over whatever the users are trying to upload on the SaaS applications or anything else that can be controlled by HEC.

How has it helped my organization?

Check Point Harmony Email & Collaboration has positively impacted my organization by ensuring that only clean emails are delivered to users, around 34,000 users are being protected by HEC. If HEC finds any malicious content in the email, that will be blocked, and only clean emails will be delivered, saving time from unnecessary disruptions in the network, and eventually helping the organization to grow.

I have definitely noticed a reduction in phishing mails and other malicious attachments because HEC is set inline, blocking all kinds of malicious emails and only delivering safe mail to the end users. I can say that thousands of malicious or phishing mails are getting blocked at the edge for around 34,000 users.

What is most valuable?

The best features Check Point Harmony Email & Collaboration offers in my experience include integration with the sandbox HEC in the backend, which uses checkpoint sandboxing capabilities to detect zero-day attacks, and it has a unique capability of protecting password-protected files, being able to scan for password-protected attachments. Furthermore, internal scanning and impersonation are also good features about the Check Point HEC.

Administering Check Point Harmony Email & Collaboration is easy, as the policies are straightforward and we can simply go with the standard best practice options which are predefined. These options are easy to implement and configure, with the integration with Office 365 also being straightforward.

What needs improvement?

Currently, Check Point HEC supports only Microsoft Office 365 and Google Sheets. In today's world, some clients are using old email service provider solutions, so it would be better if HEC also provides support for third-party email service solutions, such as IBM HCL Notes, creating more opportunities.

The UI is user-friendly, which seems fine, and I don't have any additional thoughts about needed improvements.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for the past two years as an administrator, and I have implemented Check Point HEC.

What do I think about the stability of the solution?

In my experience, Check Point Harmony Email & Collaboration is stable, and there are no downtimes noted.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration scalability is good, as it allows integration with SaaS applications as well.

How are customer service and support?

For customer support, I would rate it around eight, as sometimes we get delayed responses. We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.

I rate customer support at eight.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point Harmony Email & Collaboration.

How was the initial setup?

The deployment of Check Point Harmony Email & Collaboration in my environment is straightforward. Initially, we have to register at the Infinity portal, and after successful registration, we have to log in. Since it supports only Office 365, it requires only global admin credentials for integration, which is a straightforward process that can be completed within a few clicks.

The configuration process after deployment is easy, as the setup, rules, and policies are predefined, allowing us to use best practice and default settings that are simple and easy to implement.

The initial setup with Check Point Harmony Email & Collaboration was straightforward without any hesitations, with configuration steps being very easy to implement.

What was our ROI?

I have seen a return on investment since implementing Check Point Harmony Email & Collaboration. The time saved for around 34,000 users, protecting and delivering safe emails to users, reduces unnecessary disruption in the network, allowing users to focus on their desired tasks and helping the organization grow.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration are okay; however, it might be higher compared to other vendors, but it's justifiable regarding the security features provided by Check Point.

Which other solutions did I evaluate?

I have no knowledge about evaluating other options before choosing Check Point Harmony Email & Collaboration.

What other advice do I have?

My advice for others looking into using Check Point Harmony Email & Collaboration is to go with the best practice, which is already predefined and to select options while configuring policies based on those suggestions.

I chose to rate Check Point Harmony Email & Collaboration nine out of ten because I'm expecting some reduction in false positives, as it's AI-driven, and I understand that AI-based false positive detections happen, so I recommend improving that in the future.

My company is a partner with this vendor. I have not been offered a gift card or incentive for this review. I do not have any additional thoughts about Check Point Harmony Email & Collaboration.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Jivesh Sharma

Robust email protection strengthens security posture while saving time

  • June 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

The main use case is to provide email security and implement email security for Office 365, integrating with Microsoft Office 365 for incoming and outgoing emails, as well as for lateral movement email and east-west email traffic, which includes internal emails, allowing all these emails to be monitored and inspected by Check Point Harmony Email & Collaboration.

Integration with Microsoft Office 365 is very straightforward, requiring just a few clicks and global admin credentials of the Microsoft Office account, enabling us to integrate Office 365 in just a few clicks, making it a straightforward process.

What is most valuable?

Check Point Harmony Email & Collaboration offers AI-driven inspection of emails, which can scan for malicious traffic, malicious email attachments, phishing links, or phishing mails, and importantly, it provides protection against password-protected files, allowing inspection of email attachments that are password-protected due to its AI-driven features, along with sandboxing capabilities to detect zero-day attacks.

On the dashboard, I see hundreds of emails that got quarantined due to malicious content, including malicious attachments, phishing mails, or identity impersonation, and these types of malicious mails got quarantined and blocked at the edge.

By implementing Check Point Harmony Email & Collaboration, it has helped the organization protect against malicious emails entering the network, allowing users to browse only clean emails, which has improved the security posture and saved unnecessary time by preventing disruptions in the network, indirectly aiding the organization's growth.

What needs improvement?

I would suggest that support for other third-party email service providers would be great because coverage is currently limited to only Office 365 and Google Suite, and expanding support to other email platforms would enhance integration possibilities for Check Point Harmony Email & Collaboration.

For example, some clients are using old legacy email service providers such as IBM Notes, which cannot be integrated with Check Point Harmony Email & Collaboration as it currently only supports Office 365 and Google Suite, thus impacting workflow when needing integration with those other email solutions.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for one year and have implemented Check Point Harmony Email security.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable in my experience.

What do I think about the scalability of the solution?

The scalability of Check Point Harmony Email & Collaboration is good, as it can integrate SaaS applications and Office 365 very smoothly. I estimate that around 2,000 users in the organization are protected by Check Point Harmony Email & Collaboration, ensuring they remain safe from phishing mails or any malicious attachments, leading to no further disruptions in the network, which is beneficial for the organization.

How are customer service and support?

Customer support for Check Point Harmony Email & Collaboration is quite good.

I rate customer support nine out of ten because I believe there should be some improvements regarding response time from the OEM.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point Harmony Email & Collaboration.

How was the initial setup?

The initial setup with Check Point Harmony Email & Collaboration is straightforward and can be completed within less than 15 days, allowing us to perform its POC and get it inline the following week.

What about the implementation team?

We have a business relationship with Check Point Harmony Email & Collaboration as we are partners.

What was our ROI?

Money is saved because there are no business disruptions, ensuring everything runs smoothly as unwanted malicious attachments and emails are blocked at the perimeter, preventing them from being delivered to users, which allows users to safely browse their emails without problems, thus saving unnecessary time and helping the organization focus on their desired tasks.

What's my experience with pricing, setup cost, and licensing?

The experience with pricing and cost is acceptable; Check Point is a little bit expensive compared to other vendors, but the cost justifies itself.

What other advice do I have?

I recommend others looking into Check Point Harmony Email & Collaboration to go with this good solution, keeping the settings on best practices which are already set for all policies by default, and for integration, just need global admin credentials to integrate into Office 365, which is very smooth.

I rate Check Point Harmony Email & Collaboration 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Kowshik R.

Harmony Email & Collaboration Review

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
Harmony Email & Collaboration is your all in one hub for the teamwork bringing together email, chat, video calls and file sharing in one seamless platform. With top-tier security (think end to end encryption and anti-phishing) your conversations stay locked down and safe. Plus, AI-powered features like smart email sorting and quick reply suggestions help you work smarter, not harder and ease to implement also.
What do you dislike about the product?
While Harmany has a lot to offer, there are a few pain points to consider. Users switching from Gmail or outlook might some time to adjust, as the interface works differently. The AL tools can be hit or miss sometimes helpful, other times a little of. some of the more powerful features are locked behind higher-tier and occasional sync glitches can throw off your workflow. A handful of users also wish it played nicer with certain third-party apps compared to alternatives
What problems is the product solving and how is that benefiting you?
Harmony Email & Collaboration keeps it simple emails, chats and video calls all in on secure spot. No more security worries or messy email chains. Plus, our AI handles the busywork while your team focuses on what matters. And the best part, it grows right along with your business.


    Idrees Zargar

Unified threat management enhances email security and boosts productivity

  • June 11, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is to protect email against all zero-day threats, compromised QR codes, other malicious account attachments, and more.

I do not have anything else to add about how I use it at present.

What is most valuable?

The best features Check Point Harmony Email & Collaboration offers in my experience are unified quarantine, account takeover protection, and de-fishing.

Unified quarantine and de-fishing have made managing threats easier and saved our time also.

Check Point Harmony Email & Collaboration has positively impacted my organization, as I have noticed fewer security issues now, and that makes productivity increase also.

The productivity boost has shown itself in my day-to-day work as around a 20% boost in productivity.

What needs improvement?

Check Point Harmony Email & Collaboration could be improved with better integration with third-party solutions.

I do not wish for it to work better with a specific third-party tool or platform, and I do not want to add more about the needed improvements.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for two years.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable.

What do I think about the scalability of the solution?

The scalability of Check Point Harmony Email & Collaboration is good.

How are customer service and support?

The customer support for Check Point Harmony Email & Collaboration is good.

I would rate the customer support an eight on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used a different solution, which was Cisco, and I chose Check Point for better security.

How was the initial setup?

The initial setup with Check Point Harmony Email & Collaboration was a little complex.

What was our ROI?

I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration has been all good.

Which other solutions did I evaluate?

I did not evaluate other options besides Cisco before choosing Check Point Harmony Email & Collaboration.

What other advice do I have?

My advice to others looking into using Check Point Harmony Email & Collaboration is to go for it. It's a good solution.

I would rate Check Point Harmony Email & Collaboration an eight out of ten overall because if it was a little less complex, it would make it a ten for me.

My company does not have a business relationship with this vendor other than being a customer.

I was not offered a gift card or incentive for this review.

I do not have any additional thoughts about Check Point Harmony Email & Collaboration as of now.

We use lots of other tech products such as Cisco, Fortinet, and all.

Which deployment model are you using for this solution?

On-premises