We are using Check Point Harmony Email & Collaboration to protect our organization from phishing attacks. For example, our CEO received phishing emails with a subject line 'Fund Relief,' and Check Point Harmony Email & Collaboration helped block it.
Harmony Email & Collaboration
Check Point Software TechnologiesExternal reviews
146 reviews
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Strong Protection for Email and Collaboration Tools — Harmony Review
What do you like best about the product?
The best thing is how Harmony provides real-time threat prevention across email and collaboration apps without much performance impact. Its reporting and visibility into email threats are also really strong compared to other solutions.
What do you dislike about the product?
Though the security features are excellent, the platform could benefit from more intuitive configuration options and enhanced reporting flexibility.
What problems is the product solving and how is that benefiting you?
It helps us catch phishing and malware attacks before they hit our users, keeps our email and collaboration tools secure, and saves us from spending tons of time cleaning up after incidents.
Harmaony Email and Collaboration
What do you like best about the product?
its effective notification feature for immediate threat response and also ease of management.
What do you dislike about the product?
There are something that I found diffcult to understand in the admin dashboard and diffculties in differentating genuine emails from the phishing ones.
What problems is the product solving and how is that benefiting you?
It gave us visibility and protection for our email. And above all it will notify or warn the user about phishing emails other than the adminstrator.
Phishing attacks are effectively blocked with prompt notifications and email protection
What is our primary use case?
What is most valuable?
The features I appreciate about Check Point Harmony Email & Collaboration include notifications about email reputation and phishing protection. As the admin, I am notified immediately when phishing attacks occur, allowing me to block harmful emails quickly. This notification feature ensures that I have control over email activity and helps maintain data security.
What needs improvement?
Check Point Harmony Email & Collaboration could improve by providing configuration recommendations and use case specific solutions.
For how long have I used the solution?
Our company has licensed Check Point Harmony Email & Collaboration for twenty users, and I have just started configuring it.
What do I think about the scalability of the solution?
I think Check Point Harmony Email & Collaboration's scalability is excellent. It allows us to scale protection for more users as needed, potentially up to hundreds or thousands.
How are customer service and support?
I would rate customer support eight out of ten. Though it's my first product from Check Point, I find the service good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use any specific email solution before this, except for Microsoft's built-in Defender with Office 365.
How was the initial setup?
The initial setup of Check Point Harmony Email & Collaboration was easy because it is cloud-based, and there is a helpful guide on the dashboard.
What was our ROI?
Investing in Check Point Harmony Email & Collaboration has protected our company data from theft, providing clear ROI. This solution manages threats, reducing my concern about daily email monitoring.
What other advice do I have?
I advise organizations to use Check Point Harmony Email & Collaboration to protect against phishing attacks and data thefts. I would rate the overall solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Secures email communication with advanced sanitization features
What is our primary use case?
I use Check Point Harmony Email and Collaboration to protect email security. It is used as an email secure gateway to protect and scan emails.
What is most valuable?
The sanitization feature of Check Point Harmony Email and Collaboration is valuable. The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.
What needs improvement?
The sanitization on the file needs improvement.
For how long have I used the solution?
I have been using Check Point Harmony Email and Collaboration for two months.
What do I think about the stability of the solution?
Check Point Harmony Email and Collaboration is highly stable.
What do I think about the scalability of the solution?
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
How are customer service and support?
Customer support is of high quality, as the local team from Check Point is very helpful.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I used a couple of solutions before but cannot specify which ones. I switched to Check Point primarily due to good integration with Microsoft 365.
How was the initial setup?
The initial setup was easy.
What about the implementation team?
The deployment was done through an integrator.
What was our ROI?
I see a return on investment from the beginning because I removed two items.
What's my experience with pricing, setup cost, and licensing?
The pricing is lower compared to what I used before.
What other advice do I have?
Knowing what you need from the solution is important because Check Point Harmony Email provides comprehensive protection for email security.
Overall, I would rate it ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Integration with Microsoft, good productivity and good online support
What is our primary use case?
We utilize Check Point Harmony Email and Collaboration for email security.
What is most valuable?
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft. These are features we often use. Additionally, the deployment is feasible if you have completed some training and acquired hands-on experience. In general, it has good support.
What needs improvement?
There is a need for improvement in handling business email compromise. Additionally, technical support and the licensing model require enhancement.
For how long have I used the solution?
I have been using Check Point Harmony Email and Collaboration for almost eight years.
How are customer service and support?
Support issues exist with the Check Point company itself, not necessarily the product.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Earlier, we used Avanade, IronPort, and Proofpoint before moving to Check Point Harmony Email and Collaboration.
How was the initial setup?
The initial setup is not easy. It is manageable with the proper training and hands-on experience. If the customer wants only the normal features, it usually takes one to two days; otherwise, five days.
What's my experience with pricing, setup cost, and licensing?
I consider the pricing to be a bit expensive, similar to other solutions.
What other advice do I have?
I recommend Check Point Harmony Email and Collaboration to all types of companies, from small businesses to enterprises. I would rate the overall solution as eight out of ten.
Enhanced email security with effective threat management and spam detection
What is our primary use case?
We were using Google Email earlier and wanted to move from Google to Microsoft. Knowing the vulnerability issues with Microsoft, we wanted a strong email security management system on top of Microsoft 365.
How has it helped my organization?
We aimed to enhance the server security perimeter due to previous vulnerabilities with Microsoft, ensuring a strong email security management system.
What is most valuable?
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does. Additionally, the threat management database provides consistent updates.
What needs improvement?
Check Point should integrate with features available in Barracuda - like more advanced threat management.
For how long have I used the solution?
We have been working with Check Point Harmony Email and Collaboration for more than five years.
What do I think about the stability of the solution?
The stability is good. I haven’t experienced any outages or abrupt stops.
What do I think about the scalability of the solution?
The scalability is good and improving, rated seven to eight out of ten.
How are customer service and support?
Whenever there's a need, my team communicates with them, and we have always been satisfied. Rated eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Barracuda and chose Check Point as it was known to us and seemed better.
How was the initial setup?
The initial setup was easy, rated between seven and eight out of ten.
What about the implementation team?
We did it through Check Point's team, which involved three to four people, primarily from my infrastructure team.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable, rated five out of ten for affordability.
Which other solutions did I evaluate?
We evaluated Barracuda but chose Check Point as it was better.
What other advice do I have?
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
We made the right call by moving to Checkpoint Harmony Email & Collaboration
What do you like best about the product?
We loved the intutive UI, easy of deployment.
The solution provided a big uplift in capabilities from the outgoing SEG platform.
The implementation was easy and straight forward and support did an amazing job in addressing any issues that we picked up on the way.
The solution provided a big uplift in capabilities from the outgoing SEG platform.
The implementation was easy and straight forward and support did an amazing job in addressing any issues that we picked up on the way.
What do you dislike about the product?
With 2 months into the implementation there are no major dislikes.
There were some limitations in shipping logs from HEC to our Security Event logging platform.
There were some limitations in shipping logs from HEC to our Security Event logging platform.
What problems is the product solving and how is that benefiting you?
An email security platform that is easy to manage for both the engineering team and the email administrator.
For the end user, we wanted the platform to enhance their cyber awareness through feedback and ease of collaboration.
For the end user, we wanted the platform to enhance their cyber awareness through feedback and ease of collaboration.
Check Point Harmony: Email Security
What do you like best about the product?
Checkpoint harmony email and collaboration is the complete protection forcloud email and collaboration suites. It is simple to integrate and cab be eaily deploy in infra
What do you dislike about the product?
as of now no points for dislike this solution
What problems is the product solving and how is that benefiting you?
There are many major things which benifits using this solution,few of them listed below.
1. It provide security from phishing mail with anti-phishing feature.
2.It provide complete protection against malware.
3. It has DLP capabilities for data leakage on internet.
1. It provide security from phishing mail with anti-phishing feature.
2.It provide complete protection against malware.
3. It has DLP capabilities for data leakage on internet.
Offers good features like anti-spam, anti-phishing and more and easy integration
What is our primary use case?
The use cases include anti-spam and anti-phishing. We have Email Collaboration for the anti-spam solution and anti-phishing solution. It’s a very good platform because every day, we block about 1,000 to 5,000 batch emails with malware, spam, etc. So for our business, it’s very important to have this platform, this solution, because it helps us very well with all email.
What is most valuable?
I have only a few features, anti-spam, anti-phishing, and DLP for a use case. It’s a very good platform. I tried all the models, all the features in this platform, and it works very well.
What needs improvement?
The pricing could be improved, because when I first bought it, it was cheaper than it is now. And the first time, I had more features than the trial license. It’s more costly now, but I have fewer features.
For how long have I used the solution?
I have been using it for about four years.
What do I think about the stability of the solution?
For the years we’ve worked with the product, we haven’t had downtime.
I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
Our company has around 2,000 users. It is in the retail industry.
I would rate the scalability a ten out of ten.
How are customer service and support?
We can make a ticket directly to the Check Point pack. It’s a great function. We don’t wait for customer support because customer requires collaboration, and it’s truly the case.
If the customer doesn’t have a fixed mistake in the platform, they need to escalate to Check Point. But I can escalate directly to Check Point for any support or consultation. So it’s very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I tried Cisco. I tried with Office 365. Check Point Harmony Email & Collaboration is a great solution compared to these other companies because it’s more intuitive. I can see attacks in real-time.
The solution blocks all the malware and phishing emails. The percent of failures is maybe 1%. So 99% of phishing, spam, or malware is blocked with the Harmony solution.
How was the initial setup?
The initial setup is easy. It is because it’s in the cloud. So we need to integrate Harmony with Microsoft Office 365, and it works. Maybe in three minutes to one hour, it works very well. We needed to make policies and collaborate with users, but it was very easy.
The implementation and the resolution took one test.
What about the implementation team?
We had two people, the customer and me, and maybe another person, but three people maximum is enough for the deployment process.
Maintenance is from Check Point. So we don’t need to do anything. It’s a great platform for maintenance. Check Point notifies us, so we need to do maintenance on the platform, and we’re okay with that. We’re good. We don’t need to do anything on the platform.
We don’t need to do anything on the platform.
What's my experience with pricing, setup cost, and licensing?
The cost is a little bit expensive.
What other advice do I have?
I recommend using this platform because it makes policies and email integrations with Office 365 very easy. You can integrate Microsoft Teams with Sharepoint and OneDrive, and you can protect these clouds.
Overall, I would rate it a ten out of ten.
Easy to setup, give me detailed information for malicious storage and stable product
What is our primary use case?
We use two solutions: Check Point Gateway and Harmony Email & Collaboration.
We primarily use it for IDS and threat protection, as well as VPN.
What is most valuable?
It's very easy to deploy with Microsoft Office 365.
The option to set a copy is beneficial. Additionally, the solution scans OneDrive, Teams, and SharePoint content and provides a full report.
If I store any malicious file in my cloud storage, it will give me detailed information in the Check Point console, including which DLL is infected. That's a very useful feature.
I'm satisfied with the product as it is, especially regarding security.
What needs improvement?
The reporting could be improved. Also, the predefined workflows cannot be changed. It would be great to add custom workflows to better suit customer requirements.
For how long have I used the solution?
I've been working with Check Point for the last four years. I perform day-to-day operational tasks with it.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. There are around 300 end users.
It's a cloud-based SaaS application, so it doesn't need to be deployed in multiple locations. We integrated it with our existing email solution, and all our email traffic is routed through it.
How are customer service and support?
The customer service and support are very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've worked with Microsoft Defender, Proofpoint, and Barracuda Email Security.
The pros include quick implementation time and easy policy deployment. Security is also good, as Check Point provides multiple security engines and inline data security. As for cons, having the option for custom workflows would be a great improvement.
How was the initial setup?
I completed the initial setup in about 15 minutes, by myself. It was very easy. There's no need for improvement.
We share product white papers with our customers, understand customers' needs and current email infrastructure, and design a solution before pitching to them. We also create a project timeline for the POC and implementation.
It's easy to integrate, as it supports both cloud-based platforms, O365 and Google Workspace. If you have basic knowledge of your email platform, you can easily integrate the product.
Check Point takes care of the maintenance. It doesn't require any maintenance.
What was our ROI?
Check Point Harmony Email & Collaboration is beneficial for customers. It brings in the value.
It provides enhanced email content security to prevent external attacks.
What's my experience with pricing, setup cost, and licensing?
I run the proof of concept and submit a report to management. They handle discussions with customers and coordinate with the Check Point sales team.
What other advice do I have?
I would recommend it.
Overall, I would rate it a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
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